Cerrig-yr-Afon Nursing Home Reviews (2)
7.8
Cerrig-yr-Afon Nursing Home has a Review Score of 7.8 (7.800) out of 10, based on 2 reviews in the last 2 years.
Over all time Cerrig-yr-Afon Nursing Home has 2 reviews.
Review from R P (Son of Resident) published on 5 September 2024
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was exceptionally pleased with the care and attendance, given to my Mother. The staff in general were exceptions from management, administration, nurses, carers, and maintenance. I can only wish them all the best for the future.
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Facilities
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Care / Support
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Cleanliness
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Treated with Dignity
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Food & Drink
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Rooms
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Value for Money
Review from M J (Wife of Resident) published on 25 April 2024
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband and I were treated extremely well, right from his first day. Nothing was too much trouble, when I raised a couple of concerns I had with regard to my husband's condition, it was dealt with immediately.
I want to thank the nursing staff and all concerned at the home for their care and kindness.
I want to thank the nursing staff and all concerned at the home for their care and kindness.
They work very hard to look after all of the residents.
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Facilities
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Care / Support
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Cleanliness
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Treated with Dignity
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Food & Drink
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Staff
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Activities
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Management
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Safety / Security
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Rooms
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Value for Money
Current Review Score: 7.8 (7.800)
Overview of Review Score
The Review Score of 7.8 (7.800) out of 10 for Cerrig-yr-Afon Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 4.5 out of 5 from 2 Reviews in the last 24 months.
- The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.500 for Cerrig-yr-Afon Nursing Home is calculated as follows: ( (15 Excellents x 5) + (6 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 24 Ratings = 4.5
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.3 Points relating to the number of positive Reviews for Cerrig-yr-Afon Nursing Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
- 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
- 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4. 2 Positive Reviews ÷ 11.4 = 0.175
- When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.