Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

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Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Cerrig-yr-Afon Nursing Home

stars
stars 05 September 2024
I was exceptionally pleased with the care and attendance, given to my Mother. The staff in general were exceptions from management, administration, nurses, carers, and maintenance. I can only wish them all the best for the future.
Review from R P (Son of Resident/Service User)
stars
stars 25 April 2024
My husband and I were treated extremely well, right from his first day. Nothing was too much trouble, when I raised a couple of concerns I had with regard to my husband's condition, it was dealt with immediately. I want to thank the nursing staff and all concerned at the home for their care and
kindness. They work very hard to look after all of the residents.
Review from M J (Wife of Resident/Service User)