St Andrew's Nursing Home

Stirches, Hawick TD9 7NS
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9.2 9 Reviews
  • St Andrew's Nursing Home, Hawick
St Andrew's Nursing Home is a prestigious care home standing on an impressive elevated site overlooking the picturesque town of Hawick. With a rich history spanning over 200 years, this magnificent mansion offers breathtaking views of the border and Teviot Hills, creating a serene and captivating atmosphere for residents.

St Andrews are dedicated to providing a haven of tranquillity and top-quality care for individuals in their later years. Expert staff are committed to understanding and fulfilling each resident’s unique physical, emotional, and social needs. With a focus on personalised care, the home creates a supportive environment where every individual can thrive, maintaining their independence and dignity.

Personalised care is tailored to each resident, with physical and emotional needs taken on board, while the home's carers have proven expertise in dementia care practice.

The dedicated team of carers and nurses develops individualised care plans to ensure that every aspect of residents' well-being is taken care of. The home believes in promoting an active and fulfilling lifestyle for residents. A diverse range of activities and programmes are designed to stimulate the mind, body, and spirit. Whether it's arts and crafts, fitness classes, or outings to local attractions, there's always something exciting happening at St Andrew's Nursing Home.

Chefs prepare a nutritious menu of food daily offering choice catered to individual preferences and catering towards and dietary needs.

Families and relatives are kept involved every step of the way. With open communication and regular updates, the home ensures that families feel confident in the care provided.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

All pricing excludes therapeutic activities such as hairdressing and chiropody.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lynn Megahy (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (20)

Parking

  • On site parking available for visitors

St Andrew's Nursing Home Reviews (9)

9.2

St Andrew's Nursing Home has a Review Score of 9.2 (9.152) out of 10, based on 9 reviews in the last 2 years.
Over all time St Andrew's Nursing Home has 9 reviews.

Overall Experience
  • 5
  • 3
  • 1
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Date Published
  • 9
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Reviewer Connection to St Andrew's Nursing Home
  • 3
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Total of 9, showing 1-9
Review from B H (Granddaughter of Resident) published on 23 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very good experience with staff and cleanliness, well looked after and welcoming staff on approach.
Activities are enjoyed by all residents. Great getting updates from the staff and management. No complaints.
Reply from Georgea Buckle, Operations Executive at St Andrew's Nursing Home

Thank you so much for your kind words! We're delighted to hear you had such a positive experience and that our staff and activities made a great impression. We truly appreciate your support and will pass your kind words onto the team!

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Review from Gordon M (Son of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Father residing in home. I find all staff and facilities fantastic for his requirements. He also can't praise them enough as they communicate with him on the greatest levels. Food and accommodation is always praised by my father and access to visit is always welcomed. Would recommend this facility for
anyone else who might be looking.
Reply from Georgea Buckle, Operations Executive at St Andrew's Nursing Home

Thank you so much for your kind words! We're thrilled to hear that both you and your father are happy with the care, communication, and overall experience. It means a lot to know he feels comfortable and well-supported. We truly appreciate you taking the time to leave the review!

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Review from D O (Partner of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great friendly atmosphere and caring staff
Where everyone is dedicated to the support they give the residents
The help they give and loving caring way in which it is delivered on a shocking wage tbh
Is up and beyond the call of duty in my view
Reply from Georgea Buckle, Operations Executive at St Andrew's Nursing Home

Thank you so much for your kind words and recognition. We're truly proud of our dedicated team and the heartfelt care they provide every day. We will pass your kind words onto the team at St Andrews!

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Review from Pauline H (Daughter of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is a resident at the care home.she is content and happy.the staff are great with her always interacting with mum.staff are friendly and always welcoming.Lots of activites take place.The staff work realy hard and do a fantastic job.i am greatful for the care they give.
Reply from Georgea Buckle, Operations Executive at St Andrew's Nursing Home

Thank you so much for your kind words. We're delighted to hear your mum is happy and content-it means the world to us. Our team truly appreciates your support and recognition!

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Review from Duncan C (Brother of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the staff of St Andrews, always busy but with smiles on their faces . When I visit and it makes no difference who answers the door you are always made welcome. The care of the patients is paramount and this team work together and take great care of the patients. None of
us want to see our relatives ill but I take great comfort knowing my sister is receiving the best of care from this team.
Reply from Georgea Buckle, Operations Executive at St Andrew's Nursing Home

Thank you so much for your kind words. It's wonderful to hear that you feel welcomed and reassured when visiting, and that your sister is receiving the care she deserves. I'll be sure to share your lovely feedback with the team - it means a lot to them!

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Review from Jean B (Daughter of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Due to living quite far away I am unable to visit my mother as often as I would wish to. I generally do not tell the home in advance when I plan to visit.
My mother always seems happy and content when I visit. She is encouraged to be as active as she enjoys being. She is always looking clean and well
cared for.
She had a problem a year ago with losing weight the home has actively worked to address this and she is now a healthy BMI.
Staff friendly and approachable.
Staff show patience and understanding of the needs of the residents.
Reply from Georgea Buckle, Operations Executive at St Andrew's Nursing Home

Thank you for your kind words. It's wonderful to hear your mother is happy, well cared for, and staying healthy. We're glad the staff's patience and support give you peace of mind - I'll be sure to share your feedback with the team!

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Review from Keith J (Husband of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife receives excellent care from all the staff at St Andrews Nursing Home - above and beyond what we could expect. The staff are always courteous and caring and treat all the residents with dignity and respect. I would highly recommend St Andrews Nursing Home to everyone and anyone.
Reply from Georgea Buckle, Operations Executive at St Andrew's Nursing Home

Thank you so much for your kind words and recommendation! We're delighted to hear your wife is receiving excellent care and that our team's compassion and respect make a difference. I'll be sure to share your lovely feedback with the staff!

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Review from Kay C (Daughter of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Both my parents are in St Andrew's. Overall the care is good and the staff are kind to my parents. I think perhaps at times they are understaffed - takes a while for a bell to be answered. My main criticism would be the food. Whilst I understand the mass catering difficulties it's hard to hear my
dad say his food is cold when it reaches him. It's also strange that a curry is on the menu for residents which is to me a strange meal to offer elderly people! I'd like my parents to have more fruit which helps their nutrition. I'm grateful for the kind members of staff who look after my parents but with a few changes it could make the whole experience better. Thank you
Reply from Georgea Buckle, Operations Executive at St Andrew's Nursing Home

Thank you for your feedback. We're glad to hear your parents are receiving kind and caring support - that means a lot to us. We appreciate your honesty about the food and staffing concerns, and we'll make sure this is passed on to the team to look into improvements. Your thoughts on nutrition and meal choices are really helpful, and we're always aiming to make the experience better for our residents. Thank you again for sharing!

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Review from G M (Son of Resident) published on 9 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Find the staff very helpful and friendly always a smile on their face.
Meals look lovely from what I have seen. Love that they make cakes for their birthdays.
The place is always nicely decorated for the different celebrations throughout the year e.g. Halloween.
Really love the lavender room,
it gives you more privacy to chat without having to go into the bedroom.
Overall a nice atmosphere when you go in.
The only negative I have is that the building inside and out looks tired and could do with a bit of tender loving care. But this doesn't affect by any means the excellent care that is given.
Reply from Phil Benson, Executive Director of Operations at St Andrew's Nursing Home

Thank you so much for your wonderful review! We're delighted to hear that you find our staff helpful, friendly, and always with a smile. It's also great to know that you enjoy the meals, birthday cakes, and decorations we put up for various celebrations throughout the year, like Halloween. We're especially pleased that you appreciate the lavender room as a private space to chat - it's always our goal to create a welcoming and comfortable environment for everyone. We also appreciate your feedback regarding the need for some TLC on the building's interior and exterior. Please know that we are aware of this and are working on plans to make improvements, as we're committed to providing the best environment for our residents. We're glad that this doesn't impact your overall experience, and we're grateful for your recognition of the excellent care provided. Thank you again for your kind words and constructive feedback!

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Current Review Score: 9.2 (9.152)

Overview of Review Score

The Review Score of 9.2 (9.152) out of 10 for St Andrew's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.352 for St Andrew's Nursing Home is calculated as follows: ( (53 Excellents x 5) + (37 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 105 Ratings = 4.352
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for St Andrew's Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 2 Jun 2025
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 15 Sep 2025

We currently have vacancies available for spacious and comfortable rooms within our care home. Residents receive personalised care and support from our compassionate caregivers, including assistance with activities of daily living, medication management, and healthcare monitoring.Contact us today to arrange a viewing of the home and to meet our team!

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about St Andrew's Nursing Home

What types of Care is St Andrew's Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Andrew's Nursing Home have?

There are 36 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at St Andrew's Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Andrew's Nursing Home to the centre of Hawick?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Andrew's Nursing Home to verify any information. View our terms and conditions. St Andrew's Nursing Home has an Enhanced Service - more info.