Crimond House

Crimond, Fraserburgh AB43 8QJ

Crimond House is a high quality, personalised nursing care for older people, including those with dementia and other related conditions.

The home offers 54 fully furnished en-suite bedrooms finished to exceptionally high standards. There is also some of the latest technology to ensure the safety, well-being, and mobility of residents, allowing them to retain as much of their independence as possible.

Crimond House is committed to developing a relaxed and happy home where people enjoy living and working. They offer residents a variety of activities that can be tailored to their needs to ensure they can socialise and continue to enjoy hobbies.

There are seven spacious lounge/dining areas so residents can choose where to enjoy the nutritious meals prepared by the highly skilled catering team.

The landscaped gardens are safe, secure and easily accessible, providing an attractive area to sit and relax or enjoy a spot of gardening. Residents can also choose to pop into the hairdressing and beauty salon for a spot of pampering.

Provision of first class care encourages residents, and their families, to participate in the home’s commitment to quality and become fully involved at all stages of care planning, as well as many other aspects of care home life.

There is access to paramedical staff, including physiotherapists and podiatrists, and there is full medical support from local GPs, the local hospital and the Community Mental Health Team. The home is conveniently located in Crimond, close to local shops and amenities.

Group: Meallmore Ltd

Person in charge: Caliegh Bean (Manager)

Local Authority / Social Services: Aberdeenshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 54 Service Users

Registered Care Categories*: Dementia • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages from 60 to 110.

Single Rooms: 54

Rooms with ensuite WC: 54

Weekly Charges Guide: Nursing Care Single £648 – £1042 (These prices are only a guideline, please contact Crimond House to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Crimond House: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 6.9 out of 10 for Crimond House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.8 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Crimond House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.792 for Crimond House is calculated as follows: ( (1 Excellents x 5) + (18 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 24 Ratings = 3.792

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.093 Points relating to the number of positive Reviews for Crimond House is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 10.8 positive Reviews (54 registered maximum number of service users ÷ 5). 1 Reviews ÷ 10.8 Target = 0.093

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.9 Crimond House has a Review Score of 6.9 (6.885) out of 10 and an Average Rating of 3.8 out of 5 from 2 Reviews over all time


Average Ratings

  • Excellent
    0
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Crimond House?

  • Extremely LIKELY
    0
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Crimond House

  • Daughter of Resident/Service User
    1
  • Son of Resident/Service User
    1

As my mother is in care at Crimond House Care Home for 6 weeks emergency respite I feel that the staff and facilities are good.

The staff endeavour to help with any queries if you ask them, however, there is a procedure to go through if you require any special needs of care if you do not ask them they will not know.

I have found the care home pleasant and all the staff have been nice to my mother and try to keep her spirits up when there are times she is feeling down.

I find the facilities clean and tidy in circumstances which must be very hard to maintain at times however as mentioned the staff are always there to help if I ask.

How likely would you be to recommend Crimond House? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.9 out of 5

Arlene Campbell, Manager at Crimond House responded to this review on 11 Oct 2017:

At Crimond House Care Home all clients have an assessment prior to admission to ensure we can meet the potential clients' needs. On admission, staff meet with the client and family to ensure further information is provided to staff to help formulate their plan of care. Clients and family members are continually involved in the care planning process.

Staff are moved about regularly so there is no continuity and they must spend most of their time reading care plans to update on residents care/medication etc...
I have been assured that issues would be put on mums file on the computer and later found out it was not done.
Although to be fair most of the staff are always pleasant towards us and caring with mum, but there is a severe lack of communication.

How likely would you be to recommend Crimond House? Unlikely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.7 out of 5

Arlene Campbell, Manager at Crimond House responded to this review on 12 Jun 2017:

We were extremely disappointed to receive this review, which we do not feel is typical of the overall care and attention our residents and relatives receive at Crimond House.

We actively encourage our stakeholders to utilise our complaints procedure if dissatisfied with any aspect of our service. Unfortunately, in this case, the complaints procedure was not followed.

We have since spoken with Sandra and apologised that her experience of Crimond House was not as it should have been. We have focussed on improving communication, and the feedback we have received indicates satisfaction with what has been implemented.

The care and wellbeing of our residents is always our highest priority, and we aim to ensure that our communication with families remains strong as we move forward.

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Awards / Recognitions

August 2017

June 2017

NACC Care Chef of the Year 2017

Recipient: Meallmore Ltd

Date: Wednesday 07 Jun 2017

more details

October 2015

Job Vacancies