Cathay Care Home

My mother has been in Cathay for 8 months, and I have always felt confident in the care that she has received there. She has been treated with kindness and respect. The staff are always cheerful, polite and kind with her and the family, and nothing ever seems to be too much bother. Communication is very good if there are any concerns. She is always well dressed, and her room is always tidy and clean. Her diet has improved considerably since admission. Although I do not live locally, I feel confident each time I leave that she is being well cared for.

Our experience at Cathay has been nothing but positive, all the staff we interacted with were nothing but kind, polite and professional from the domestic staff to the manager and everyone in between. The food was excellent and more than once we were offered a meal there and we were always offered a cup of tea and biscuits on each visit. The care our mum was shown was exemplary as was the care and compassion myself and my sister were shown. Their dementia care is excellent and the support we were given when our mum was receiving end of life care, well the staff went above and beyond and that made such a difference to us and we will be forever grateful to the support we were given.

A welcoming, friendly, homely atmosphere day and night at Cathay. The staff are kind, supportive and empathic to residents and family members alike. Reception staff are highly responsive, sensitive and kind, integrated fully into the lives of the residents and their families as appropriate. The environment is always fresh, clean and very well cared for. Decorations and treats around the home are changed frequently. Two lovely outside garden spaces, one completely secure in the centre of the building and the other walled and gated garden wrapped around the side with lots of seating and garden games available. Excellent management, always approachable, supportive, kind, intelligent and responsive to residents and their families.

My Mum has been at Cathy for just over 2 years now and I go to see her at least 3 times a week and I have to say that in all that time I have always been impressed by the standard of care she is receiving. As she is very old now she often requires a great deal of reassurance and the staff provide this cheerfully with patience and gentleness. Everyone is very approachable and managment are always keen to receive feedback and include family members in activities and events of which there are many. I would like to give special mention of their social media presence which we access through Facebook where we can find lots of pictures and information.

Family and friends made to feel welcome when visiting.

My father was treated with kindness, care & compassion throughout his stay in Cathay Care Home. His dignity was respected & he had opportunity to do things he enjoyed. The views of the family were always respected & we were always made to feel welcome.

When I leave after visiting I know I am leaving her in their capable hands.

Wonderful home, very pleasant and immaculate. Very pleased with how well my friend is being cared for. Staff go above and beyond. Nothing seems like too much bother. The new manager is fantastic, so warm and friendly. Very impressed with everything.

I moved my mother from a care home in England to be closer to me at the end of August. The entry process was very smooth, and since her arrival the entire care team have worked hard to make my mum feel welcome. The level of care and detail is excellent, facilities very good, and with all my dealings with management, admin and care/support staff they have been effective and attentive. I highly recommend Cathay Care Home.

My dad has now joined my mum as a Cathay resident. He wanted to go after a period of ill health and decline. He is 91 and a half and until a couple of months ago was completely independent. He is thriving again with the care given by the staff at Cathay. He, and the family, are delighted with the attention and daily care given. Mum's dementia is now well advanced, unfortunately. We appreciate the demanding care given after her hip removal has her confined to a wheelchair. If it had been up to the Doctor and hospital she would have been left lying in bed, wasting away. She now joins the other residents in to Day Room every day so is assured of interaction with others. Recent staff additions and stalwarts The management and the team have really turned Cathay around. Once the inevitable paperwork and house sale is completed our lives will also become a lot easier, with far less stress and relief in the knowledge that mum and dad are getting the care they deserve.

My friend has been a resident of Cathay Care Home for a while now. Has settled in well. There are always lots of activities on offer and although he does not take part in many they always ask if he wishes to. The staff are always friendly always smile and make everyone welcome. There is a lovely cafe where we can sit with friends and family. There have been a lot of improvements in the last few months and such a friendly atmosphere. The home organised a lovely family barbecue. Nothing is ever too much so glad we picked this home.

When my friend was admitted to Cathay he was in a very poor state of health. His health has improved greatly to the point where he eats well, doesn't sleep all day, gets up with assistance, and gets to the day room. This has all been possible because of the dedication and support of Cathay staff. My friend can be very difficult but the staff has shown extreme patience which benefits in his improved behaviour.

My Father has been a resident at Cathay Care Home for the past four months having suffered a stroke which left her without the use of an arm and leg. The level of care and handling was therefore required to be of a high standard with dedicated and experienced staff on day and night shifts. I can confirm that Cathay nurses and carers under good management supervision have been up to the task in every way on both day and night shifts and therefore my partner has retained her dignity and humour throughout her time at Cathay.

I really am delighted we made Cathay our mum's new home.

The overall feel of the home was nice and welcoming. She settled in quite quickly, which I did not expect, and she has made some friends which is a relief for me. They like to hang out in the garden when the slightest bit of sun is out. I can't thank the home enough, visiting has been unexpectedly enjoyable and any hick-ups immediately resolved without issue. Really glad I chose Cathay.

I look forward to the next afternoon's tea and entertainment.

It would be great if they were able to provide some activity time for bedridden residents like mum. Massage, story time or other planned activities. It seems there are no timetabled supports to cater for the social well-being of these residents. The fact that dad visits twice a day should not be the only support. Also, maybe dad would take a bit more time for himself if he was confident this was provided for mum.

I love coming to see my dad in Cathay Care Home, Forres, very well run and the staff keep us updated on everything related to my dad. Facilities are great and the residents are all so sweet and friendly. Took my two pups in to see my dad and the residents all loved it. Really fantastic surroundings. Overall. I would recommend this care home to anyone. 10/10.

Cathay Care Home is without a doubt the best of the homes of which I have experienced. Welcoming and ready to give assistance.

Why not have a "spy-hole" in the doors to check on residents?