Cathay Care Home

I visited my grandad last weekend and I'm so glad he's settled at Cathay. The home is lovely and the staff are so helpful. Would definitely recommend to anyone around the area looking for a home for their parents or grandparents.

My experience of Cathay Care Home is that the residents are cared for in a kind and compassionate way and treated with respect at all times. I have always found the staff to be friendly and attentive towards the residents and visitors. My mother has settled in well and enjoys the company of fellow residents and staff. She takes part in and greatly enjoys the activities particularly. I appreciate the weekly zoom call which I benefit from and Mum enjoys seeing us in person.

It's often important when choosing a care home to remember that your family member's 'capacity' will change over time. Cathay Care Home is a light, airy and ever-active environment, catering for residents' evolving needs - physical, mental and in terms of individuals 'spirit'. Management and staff are very much committed to this principle and do an excellent job of caring in often trying circumstances. The home is just that - a 'home' to the residents - where they can live actively with friends and good company. My own mum, in her 97th year, and despite her dementia, always has a smile on her face when engaged by the youthful activities co-ordinators. I'd recommend Cathay as a place where people are genuinely cared for and where they can feel safe.

My mum's dementia came on very quickly and the last few months have been really difficult for us. I can leave my mum knowing that she is safe and getting the best care. The staff at Cathay Care Home have made this possible, I can’t praise these guys enough or ever thank them enough. My mum is one of the most important people in my life and I trust every member of staff at Cathay Care Home, thank you all so much.

All staff, including the manager and receptionists, are very welcoming. My husband is looked after very well. Staff are very caring, could not fault them at all. It is a great comfort to me to know that my husband is very content and well looked after at Cathay Care Home. Not forgetting the activity ladies who are very good with the residents!

I've left blank ratings for those that I have no evidence for on my visits.

When our mother was first put in the home I thought we were doing her an injustice, not a very nice place for what they were charging. Then new management happened and the place was transformed. Money being spent and new staff employed. Big difference but still a way to go, but I'm sure this will be achieved. Lockdown has done Cathay Care Home no favours but the staff have shown what can be done under pressure.

We are moving into Moray in the next few months and took the decision to move my grandmother from another care home so she can be nearer to us. From the initial phone call I made inquiring about a transfer, to the showing me around, everyone was so helpful and reassuring. The transition from one care home to the other was dealt with very smoothly. My grandmother settled in, in no time at all. The staff are very tuned in to her needs. The fact that there is an activity coordinator there every day is just wonderful. I am very happy with the level of care my grandmother receives. Thank you to you all.

Five-star rating for a five-star team, keep up the good work guys!

The reception staff are incredibly welcoming, helpful and engage with Mum. Mum is very happy, settled and well cared for by all the staff. The staff know Mum well and her needs are well met. There is a range of communication methods with relatives - Facebook, Zoom and a newsletter. The environment is clean, calm and attractive.

I was nervous letting others take care of Mum as I had done it myself for twenty years. I need not have worried, the care Mum has received has been first-rate. The staff are not only professional but compassionate, helpful and patient and I mean all of the staff. Mum settled in quickly and is content, happy and I feel confident that she is in good hands.

We are glad we chose this home for my mum. She has settled in so easily in her freshly painted room, with all her own pictures, photos and possessions around her. There have been plenty of themed events to stimulate her interest. In quiet moments she can look out over the garden and watch the birds at the feeders. I feel confident the staff take good care of her, she enjoys her meals. The home has a good atmosphere and she enjoys being there.

It was difficult to choose a care home during the pandemic but I found the manager and entire staff very helpful and open to answering my questions. The home, recently refurbished, is bright, fresh and airy. My mother-in-law tells us 'the food and home baking is lovely'. She is always clean and well dressed and we are able to see her and what she's up to on Facebook as well as during visits, with Covid measures in place. She has been encouraged to mix and make new friends and is engaging in the varied activities provided. How lovely to go out in the minibus to appreciate the autumn colour of the changing leaves! Our family can relax knowing she is so well cared for.

Two of my relatives moved into Cathay during the Pandemic. This was an incredibly worrying and difficult time. The staff have been limited with how much they could do showing us around the home etc however they have done their utmost to ensure our relatives have settled and we are happy. One of our relatives has been extremely poorly on palliative care and we have been allowed inside with temperature checks, lots of PPE etc. The staff have been chatty and happy to reassure us. Was fish and chips for tea today and it smelled amazing. There have been delicious looking cakes and brownies on offer. Rooms are warm and cosy with special air mattress toppers available and regularly changed bedding, nightclothes, etc. The other residents look happy and cared for and included. Such a difficult time for everyone but the staff are doing their very best.

My granda has been in Cathay Care Home since the beginning of March 2020. He suffers from vascular dementia and from day one the staff and the home manager have been so good with him. Helping us see him at the window, reading out letters I've written to my granda. He has always been kept well cared for. The staff really make an effort with the residents and get to know them and treat them as people rather than just patients. I can't thank you enough for taking care of my granda. You guys do the best job.

The manager and her team are so efficient providing excellent care for residents and giving great support to family members. My mum only spent a few months in Cathay Care Home, but the staff kept us up to date with her condition by phone calls. Nothing was too much bother for the staff.