Muirfield

I am on a hay diet, and your catering staff managed this very well. Your food is good. As I had a ground floor room opening onto the garden, I was able to get outside and sit in the sunshine. All your staff here helpful and friendly.

My Mother has stayed in the carehome for over 2 years now. We are very happy with the care she recieves. The staff, accomodation and the activities are excellent. She enjoys her time there very much and prefers it to staying in her house which is only a short walk away.

Dad has been a resident for the last 18 months. He is well cared for and safe. With someone with dementia this is important for us as a family to know this. With his declining cognitive skills the staff are very caring and patient with him even though dad can be extremely challenging. The staff are always welcoming with a smile and greeting. The menus are varied and they will accommodate residents where possible if that meal on offer is not to their liking. The activities are based around residents preferences so might not suit everyone and they have a minibus to take residents on outings. These are offered frequently. Patient reviews take place and should anything occur they are in contact with the family.

My father has vascular dementia and has been a resident in Muirfield Nursing home for four years now. The staff have always taken good care of him and are so kind and friendly. When he was recently a bit off colour, the staff took great care to keep the family informed about his health, and what progress he was making. They are always supportive of the family bond and are very approachable. Dad is now back to his normal self and doing well.

All members of staff, from the front desk, to the office and management, to the individual carers and activities team are so warm, welcoming and easy to deal with. My mum is being very well cared for which is very much appreciated, and this has allowed me to go back to being daughter rather than carer. Thank you!

My husband has been in Muirfield for over 3 years now, and I can honestly say, that the care he receives from all members of staff is fantastic! The activities that are on offer for residents is brilliant, catering for everyone's needs. The staff are always so helpful, and not only to my husband, but to me as well. I feel I can talk to them at any point I am in, and they are always happy to listen. Nothing is a bother for them. Keep up the great work and thank you for all do for husband and our family!

Both my sister and I are delighted to have made the arrangement permanent.

My father has been a resident now for several months at Muirfield. He was very nervous to move in to a care home but has taken to Muirfield and the wonderful staff like a duck to water. Everyone from the front desk, to his individual carers have been amazing. We are very happy with the level of care he receives.

I stayed at Muirfield Nursing Home as I needed extra care and help after a stay in hospital. I received everything I needed to help me recover sufficiently to go home, where I live alone.

Excellent care provided. Staff are very friendly, good communication between staff and family. All medical needs are met and addressed. Food options excellent.

My experience of Muirfield Nursing Care Home over the last year has been of satisfaction and contentment knowing that my wife is in capable hands of her carer, laundry, nursing professions, and cleaners. It is organised by professionally trained personal. There is always a greeting from the office staff through to the kitchen etc. This care home is one of the best.

The quality of the food and the level of care provided are not up to the standard one would expect from a nursing home with such a high fee structure.

The staff all have time to talk, to care & to listen, and to get to know the resident AND the love-ones & extended family. Many many thanks!

It is always difficult to make the decision to put a loved one into a care home We have been married for 61 years so it is a huge change to live apart for both of us Thankfully it was the best thing we could have done. It is a great relief to me to see her being extremely well looked after and cared for in the home. I cannot fault the care she is getting. All the staff do a first rate job, in addition keeping me advised of her medical needs when they change, which can be daily. I cannot find fault with this Home knowing that my wife is being very well cared for in a safe, comfortable environment.

It is always a challenging decision to move into a care home and the transition was smooth thanks to the team of dedicated nurses and carers who take so much trouble to assist in the process. Everyone is friendly and smiling. We could not have asked for more. A first-rate home.

I feel we all have gained new family and friends at Muirfield. The burden of carer rotas, medication collection/provision, and personal care are all being handled seamlessly. It is wonderful to be a “daughter” and family member again- that person had rather disappeared in the carer role.

My father developed a fever and chest infection, and the staff went out of their way to ensure he got the care, attention, and medication that he required. Within a few days he was showing signs of improvement, and to ensure his recovery, he was also isolated for a few days too. During his time in the home, he has built up a rapport with some of the staff and asks for one staff member in particular. Excellent.

My mother has now been at Muirfield for 1 and a half years. The permanent members of staff are always very cheerful and kind and seem to have built up a good relationship with her. They always give my mother a good welcome back when she has been away staying with us at home for a few days. The food is good and there is a great hairdresser. The gardens are very well tended and my mother spends as much time as possible outside. The gardener even keeps jobs back for her to do.

My father has been a resident for 9 months or so. The home is always clean and welcoming. The continuing Covid 19 procedures are a bore but understandable and acceptable! The staff are friendly, capable and professional. In particular, I wish to make a special mention to one member of staff who is based on the third floor. He is a star who is kind, thoughtful to the individual patient's needs and very helpful. He gives us great confidence that my father is being very well looked after and in a safe, comfortable and caring environment.

Sometimes there is a lack of communication - I am not always kept up to date with developments but I appreciate the difficult circumstances under which staff are working.