4 Hawthorn Gardens, Loanhead EH20 9EE
Group: Mansfield Care Ltd
Person in charge: Jennifer Ferguson (Manager)
Local Authority / Social Services: Midlothian Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 19 Service Users
Registered Care Categories*: Dementia • Old Age
Single Rooms: 13
Shared Rooms: 3
Rooms with ensuite WC: 1
Facilities & Services: Own GP if required • Gardens for residents
Latest Care Inspectorate* Report on Pinevilla Nursing Home: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
The Review Score of 4.6 (maximum of 10) for Pinevilla Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Pinevilla Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.583 for Pinevilla Nursing Home is calculated as follows: ( (7 Excellents x 5) + (5 Goods x 4) ) ÷ 12 Ratings = 4.583
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Pinevilla Nursing Home is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 3.8 positive Reviews (19 registered maximum number of service users ÷ 5). 0 Reviews ÷ 3.8 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Pinevilla Nursing Home has a Review Score of 4.6 (4.583) from 1 Reviews
Review submitted from a Website Submission by Carol F (Daughter of Resident) on Tuesday 29 December 2015. Relates to December 2015.
Our mum moved to Pine Villa this month and we have been so impressed by the level of care and support she has received. All the staff are welcoming and know each resident so well. The care home manager is tremendous. We feel so relieved our mum is getting the care she needs in such a supportive environment.
How likely would you be to recommend Pinevilla Nursing Home? Extremely Likely
There are currently no awards/recognitions posted yet for Pinevilla Nursing Home
There are currently no Care Home Idol entrants who have performed at Pinevilla Nursing Home