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Lizdean Care Home has a Review Score of 8.7 (8.686) out of 10, based on 6 reviews in the last 2 years.
Over all time Lizdean Care Home has 8 reviews.
This home is a dreary poor looking care home both inside and nothing has been done to it for years. Owners will not even buy staff name badges so residents and residents relatives know who the ever changing staff are. Care of residents in my experience is very poor and I know as my mother had the...
This home is a dreary poor looking care home both inside and nothing has been done to it for years. Owners will not even buy staff name badges so residents and residents relatives know who the ever changing staff are. Care of residents in my experience is very poor and I know as my mother had the misfortune to be in this home. 5 star reviews given are a complete and utter joke. Please do not put your relatives in this home.
The reviewer has not visited Lizdean for almost 12 months. Any experience of the home in terms of its cosmetic appearance would not be current as there has been a period of refurbishment in the past 6 months including redecoration of both lounges & dining room. This refurbishment/redecoration is...
The reviewer has not visited Lizdean for almost 12 months. Any experience of the home in terms of its cosmetic appearance would not be current as there has been a period of refurbishment in the past 6 months including redecoration of both lounges & dining room. This refurbishment/redecoration is ongoing including new flooring in areas of the home.Name badges for staff has not been successful in the past so after previous communication with CI/residents/relatives & staff regarding this issue it was agreed that a staff photograph board at the entrance was more suitable. This has been discussed at multiple relative/resident meetings & has been successful. All visitors/residents know staff well and we do not have a large turnaround of staff. Some staff members have worked for over 20 years. Our recent inspection was in August & will be published on the CI website in late Sept, we would urge prospective residents & families to read this & visit the home to gain their own judgement.
The home is wonderfully small. This creates a family-like environment. Everyone knows each other. The staff are attentive and really do treat our family member like their own family.
100% recommended. Great team and can't ask for more.
The home is wonderfully small. This creates a family-like environment. Everyone knows each other. The staff are attentive and really do treat our family member like their own family.
100% recommended. Great team and can't ask for more.
Robert has had an amazing transition from hospital to care home. It was a challenge to find somewhere perfect for him, he would not have liked a massive corporate care home. Lizdean, the management team and all the support staff have been outstanding.
17 residents and he was so happy at the...
Robert has had an amazing transition from hospital to care home. It was a challenge to find somewhere perfect for him, he would not have liked a massive corporate care home. Lizdean, the management team and all the support staff have been outstanding.
17 residents and he was so happy at the family feel of the home. The first few weeks the transition went smoothly because of all of the above and now, he says he wants to go home rather than the care home.
The care is amazing and Robert is settled and content, something we did not expect to happen so quickly. I do feel this is to do with the staff all being familiar faces.
Could not be more pleased with this. Thank you Lizdean for everything you do, you all really do go above and beyond for him and the family.
The staff have been fab with my Grandfather as he adjusts to living in a home they are also incredibly accommodating when we visit and give us space to spend time as a family especially when i bring my son in or we take my grandfather out to spend time as a family
The staff have been fab with my Grandfather as he adjusts to living in a home they are also incredibly accommodating when we visit and give us space to spend time as a family especially when i bring my son in or we take my grandfather out to spend time as a family
I would like to thank the entire staff at Lizdean who have taken exceptional care of my great aunt for over 14 years. They treat my aunt with respect and kindness and she is always made to feel like family. The staff are attentive and are always available for family members.
Gavin
I would like to thank the entire staff at Lizdean who have taken exceptional care of my great aunt for over 14 years. They treat my aunt with respect and kindness and she is always made to feel like family. The staff are attentive and are always available for family members.
Gavin
Mum was admitted from hospital after a fall. We found staff helpful and friendly. Mum struggled to settle but the staff were patient and she eventually settled in. Mum appears content and happy. Our only concern was the stairs but a downstairs room became available and Mum was moved. Staff have...
Mum was admitted from hospital after a fall. We found staff helpful and friendly. Mum struggled to settle but the staff were patient and she eventually settled in. Mum appears content and happy. Our only concern was the stairs but a downstairs room became available and Mum was moved. Staff have good communication. Mum enjoys the live music sessions and arts/craft sessions.
Do not put your loved ones in this place, not fit for purpose, is dirty, needs to be redecorated, and rooms are gloomy. They failed to register my dad with a doctor, and failed to give him enough fluids in hot weather. He was made to share a room which compromised his privacy and dignity. The...
Do not put your loved ones in this place, not fit for purpose, is dirty, needs to be redecorated, and rooms are gloomy. They failed to register my dad with a doctor, and failed to give him enough fluids in hot weather. He was made to share a room which compromised his privacy and dignity. The owners are not interested in welfare just the money, but no money is spent on facilities or enough staff, who were doing their best under poor conditions.
Procedures were not followed. My dad was there for 5 weeks and was never registered temporarily with a GP. I was asked to request antibiotics from my dad's GP, however, I have now learned this is wrong as it was out of the...
Not good enough.
This is being dealt with through the proper complaints procedures and we do not discuss these matters through an open forum.
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Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 10 Single Rooms and 4 Couples/Companion Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.3 mile(s) as the crow flies, distance by road may be significantly further.
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