





Belhaven House is a well-regarded care home in Troon, offering personalised care in a peaceful and scenic environment. The home combines comfortable accommodation with the attentive, person-centred support that Mansfield Care are known for, ensuring residents feel both secure and at home. There are 33 rooms in total, 26 of which are en-suite.
Belhaven House is committed to dignity, independence, and individual wellbeing. The experienced team takes the time to understand...
Care Provided by Belhaven House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees are tailored to the individual and are dependant on many factors, exact pricing can be discussed with the care home Manager.
The price(s) shown are provided by the care home. Contact Belhaven House for full pricing details and T&Cs.
Contact Belhaven House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week if you're over the age of 65. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Mansfield Care Ltd
- Private Owned
Person in charge
- Linda Carruthers(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
Room Information
- Single Rooms (30)
- Single Rooms with ensuite Wet Room (17)
Parking
- Car parking on site for visitors.
Belhaven House Reviews (17)
Belhaven House has a Review Score of 9.6 (9.601) out of 10, based on 12 reviews in the last 2 years.
Over all time Belhaven House has 17 reviews.
My 'uncle' has been in Belhaven House for only a few weeks so far. I have been impressed by the friendliness of staff and residents.The staff attend to even the small details of the resident's needs and obviously care deeply for each and every one. The rooms are comfortable and the actual building is a beautiful house. I am so pleased my relative lives there.
Thank you so much for your kind words, its a pleasure to look after your 'uncle' he has really settled well, the staff love spending time with him and listening to his stories.
it's always lovely to see you.
I'll pass your kind words onto the staff who will be thrilled that you're so happy.
Kindest Regards
Linda
Another wee point, Mum has a raised toilet seat at home. This helps her get on & off the toilet, especially with her having had a broken should, rheumatoid arthritis & sore knee.
Thanks, Shirley, for your lovely review. It was a real pleasure to look after your mum, and I'm glad you all enjoyed your well-earned holiday. I've taken on board your comments and will action them moving forward.
He tells me he feels at home and is well looked after.
The atmosphere is calm and the activities are appropriate. They are led by a lovely staff member.
He enjoys the food and praises the kitchen staff - she knows what he likes and is aware of what he is eating.
His clothes are well laundered and looked after.
My mother is a resident in Belhaven and before she came to live there she spent 2 years lying in bed sleeping and had to use a walking frame to get to the bathroom ,since moving to Belhaven she has started getting up everyday and taking walks outside she no longer uses a frame ,she has been helping to garden she also goes out of her room most day to join in the activities ,her mobility has improved greatly and her mental health has improved because of the stimulation she is getting and she is talking more ,before this she wasn't interested in having any interaction with anyone not even family now she is like a different person ,I can't praise the staff highly enough they are all so friendly and whatever we ask it's never a bother ,I wish all elderly dementia patients had this type of care ,as a family we are so great full to everyone involved in my mums care.
Thank you for taking the time to leave such a lovely review for Belhaven House, it's a pleasure to care for your mum, and always lovely to see you and your family during your visits.
Belhaven House is more than a care home, it is my Mum's home. Management and staff are welcoming and friendly and take a real interest in each resident as an individual. My Mum is well cared for, her personal hygiene and health care needs are met to a very high standard. Alongside my visits, staff maintain regular contact with me and inform me of any changes or concerns regarding her care needs. Staff know the residents and work so hard to include residents in stimulating and uplifting activities. The home has regular visits from a hairdresser which my Mum thoroughly enjoys, as well as singers, musicians and animal owners with their dogs, rabbits and ducks! Mum celebrated her 86th birthday this month and everyone made a fuss of her with a cake and gifts, the home really do provide a homely, family environment. I always feel comfortable speaking to the staff and they make us feel really welcome when we visit.
On behalf of everyone at Belhaven House Care Home, I would like to sincerely thank you for taking the time to leave a review. Your feedback means a great deal to us and helps guide our continuous efforts to provide the highest standard of care and comfort to our residents.
Am very pleased that there are entertainment and weekly interaction meetings with residents and items are displayed on notice board advising of what's happening in week ahead .
Overall I would say that with the help of all staff this has helped her to be able to become more settled in these changed circumstances and given myself and my family a level of peace and comfort knowing that the care she is receiving is of a very high standard ..
On behalf of everyone at Belhaven House Care Home, I would like to sincerely thank you for taking the time to leave a review. Your feedback means a great deal to us and helps guide our continuous efforts to provide the highest standard of care and comfort to our residents.
Visited my mum over a 5 day period and on each visit was greeted by a staff member always welcoming and shown to a suitable room to chat with mum. Mum is well looked after and in a happy environment. Her room is clean and tidy and well maintained. Staff and management are very attentive and its good to see mum in comfortable, safe surroundings which gives me peace of mind.
Thank you for your kind words, it's always a pleasure to see you both when you visit.
The home is spotlessly clean & well managed. The staff could not be nicer. The food is outstanding. The manager provides an individualized approach to each of the residents needs. One staff member in particular makes sure the residents are entertained & space for socializing.
I could not have more peace of mind.
God bless them all.
Thank you so much for your kind comments, I'll pass them onto the whole team. It was lovely to meet you both, and we all look forward to your next visit.
Staff were quick to learn our names, and to get to know us as well as mum. On visits we always noticed the staff interacting warmly with the residents, and any time we had a question or mum needed something, staff were always quick to respond.
The activities leader is a real delight, and works very hard to involve all the residents in the various events and activities she plans with great enthusiasm.
When mum had some health issues, steps were taken quickly, and family kept up to date with the measures being put in place.
Thank you to all at Belhaven for looking after mum so well.
I cannot praise the manager and her staff enough for the care and kindness provided to my sister.
Staff always professional and show kindness and care to all residents.
Thank you so much for your kind words. It is a pleasure to have your mum here with us.
Also, the care home is now a warm and inviting place to visit with beautiful dining and sitting rooms to relax.
It is comforting to know mother is happy and well cared for.
The care given to my sister is exceptional and I also note visiting regularly that the residents are given care and respect also staff are mindful of residents' privacy.
My sister has progressed immensely, especially in the past few weeks where she has been encouraged to join in the entertainment days and now mixes with other residents each day, she has made friends, is very relaxed in her environment.
The new management has made a huge positive impact on Belhaven and I note staff seem more relaxed and happy.
The activities coordinator is an asset to Belhaven and is responsible for the entertainment for residents. She has a light-hearted and happy personality which is ideal for the position she holds. I wish to also include one of the lead staff who is always willing to assist and has a friendly and happy manner, she keeps me up to date with my sister's progress. Thank you Belhaven staff and management for a well-run care home.
The level of care given to my husband, I cannot thank the staff enough. They are wonderful. All the staff and management have saved his life with their prompt actions on more than one occasion. I am consulted and included in all decisions. I would highly recommend both this care home and the staff to anyone.
Thank you for taking the time to leave such a lovely review for Belhaven House.
I cannot thank and praise the staff and management enough for the care given to my husband. When necessary, I am contacted on decisions and fully informed of any necessary medical treatment is required. I am always made warmly welcomed when visiting. I know he is safe, which gives me comfort in this difficult situation. I am eternally grateful to all the staff for looking after him and caring for him so very considerably, kindly, and lovingly. God Bless them all.
Thank you so much for your review. We always welcome feedback for our homes. I will pass your compliments on to the staff in Belhaven House.
I have found Belhaven House to be very welcoming, friendly, caring place for my sister to live. The team provide the safety and security or the residents need.
Thank you for the positive feedback, we are delighted you are happy with the service we provide. I will be sure to let the team know your feedback and if you have any queries, please feel free to ask.
My father in law was nursed in Belhaven during the last months of his life and the care and kindness shown was second to none and I cannot thank the staff enough especially a small blonde nurse on nightshift whose patience and caring loving attitude astounded me, I think she worked agency or bank and along with her and the rest of the staff my father in law had a very peaceful and dignified death.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 11 February 2026- How well do we support people's wellbeing?Very Good
(5)
- How good is our leadership?Very Good
(5)
- How good is our staff team?Very Good
(5)
- How good is our setting?Good
(4)
- How well is care and support planned?Very Good
(5)
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Belhaven House.
There are no upcoming events for Belhaven House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Belhaven House.
Accreditations
There are no accreditations posted yet for Belhaven House.
Meet the Team (1)

Linda has over 32 years of experience in the health and social care sector. Starting her career as a Care Assistant, she progressed through roles including Senior Carer, Team Leader, and Care and Support Manager. For the past 8 years, she has successfully managed care homes and joined Mansfield Care as Manager of Belhaven House in March 2025.
Linda holds SVQ Level 3 in Promoting Independence and SVQ Level 4 in Management and Leadership. She is passionate about making a positive impact on people’s lives and enjoys the opportunity to connect with residents and their families.
She values the high level of support from Mansfield Care’s senior management and is committed to delivering compassionate, person-centred care.
Outside of work, Linda is a proud aunt and enjoys travelling and experiencing new cultures.
Frequently Asked Questions about Belhaven House
What types of Care is Belhaven House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Belhaven House have?
There are 30 Single Rooms.
What are the Facilities & Services at Belhaven House?
Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Belhaven House to the centre of Troon?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
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