Townend Care Home (Nursing)

Townend House, Kilmarnock KA1 5QL
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8.2 1 Review
  • Townend Care Home (Nursing), Kilmarnock
Townend Care Home offers residential and nursing care in a purposefully designed and home from home environment in Kilmarnock. There are 18 well-presented bedrooms located across the home as well as a spacious garden and plenty of living areas where residents can relax and socialise together or with their loved ones during welcome visits.

The team at the home are experienced and compassionate, aiming to deliver the highest quality of care to every resident. With respect and kindness at the heart of everything they do, they create an environment where residents not only feel safe and cared for, but also part of the life at Townend Care Home. From the regularly planned activities to trips out in the local town, there is always something to look forward to.
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Care Provided

Primary Care Categories

  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Rory Wood (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Townend Care Home (Nursing) Reviews (1)

8.2

Townend Care Home (Nursing) has a Review Score of 8.2 (8.208) out of 10, based on 1 reviews in the last 2 years.
Over all time Townend Care Home (Nursing) has 1 review.

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Reviewer Connection to Townend Care Home (Nursing)
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Review from Agnes S (Sister of Resident) published on 5 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have to say I have seen a vast improvement at this home since the new care company staff are friendly and welcoming. I just attended my sister's 6 monthly review for her health and well-being, the manager explained that they have physio going in to see my sister, and they have her up walking with
the aid she needs to help support her. This is all positive.
Reply from Rory Wood, Home Manager at Townend Care Home (Nursing)

Thank you so much for coming in and for your lovely feedback, our team do such a fantastic job supporting our residents and it is wonderful to see this recognition.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.2 (8.208)

Overview of Review Score

The Review Score of 8.2 (8.208) out of 10 for Townend Care Home (Nursing) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Townend Care Home (Nursing) is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.208 Points relating to the number of positive Reviews for Townend Care Home (Nursing) is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 1 Positive Reviews ÷ 4.8 = 0.208
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 17 Jan 2025
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Very good (5)
How good is our staff team?
Good (4)
How good is our setting?
Very good (5)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Townend Care Home (Nursing)

What types of Care is Townend Care Home (Nursing) registered for?

Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Townend Care Home (Nursing) have?

There are 24 Single Rooms.

What are the Facilities & Services at Townend Care Home (Nursing)?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Townend Care Home (Nursing) to the centre of Kilmarnock?

5.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Townend Care Home (Nursing) to verify any information. View our terms and conditions. Townend Care Home (Nursing) has an Enhanced Service - more info.