Care Homes Owned by Enhance Healthcare Ltd

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My mum has been a resident for 5 years; she settled in really well thanks to the friendly team in the care home. More recently she became very frail and unresponsive, mostly, so the nursing staff and management initiated hospital at home and end of life care which me and my family were in agreement with. My mum was given such wonderful care that a small bedsore was given the best management and healed; there was a gradual weight loss and we were prepared for my mum's demise but mum's care, staff communication, and family support have brought a wonderful outcome! Mum is still weak, partly due to her advancing years, but has recovered from her extremely frail state and is, once again, able to drink fluids, take some soft diet and has managed up to sit in a chair and tries to communicate with, several words and body language using smiles/ frowns/ and some words. Her care in Netherton Court has been of an absolute high standard- one that I know she would never have received if hospitalised

The place, in my four-and-a-half years of experience, is a disgrace. Because I've complained about various aspects over the years and made formal complaints about staff (one once referred to me as a *****), some have now decided to get their own back by making false and malicious complaints against me. Also, because I threatened to go public with my dozens of photos of a dirty floor in my mother's room over a period of time and excrement on her toilet seat, which was still there three days later, I have been banned on some pretext as a 'punishment'. I have now stopped paying the fees as I'm hoping they will 'evict' my mother and I can place her somewhere else that really knows how to treat a 104-year-old woman with Alzheimer's and cancer. To those who have left positive reviews, I'd say you need to look behind the curtain.

My husband has settled at Greenhills much better than I could have hoped, and I am immensely grateful to the staff for making this possible. He has severe dementia and was admitted on a trial basis from hospital, where he had been detained under the Mental Health act because of increasing violence. I would have preferred to continue caring for him at home myself, but Greenhills is the best possible alternative for him now. I can visit him every day. He is much calmer & enjoys his surroundings. Well done everyone.

I recently attended a review for my aunt and I cannot believe the change in the environment of the home and how this is being run to a very high standard. It is very evident that Martin and his team are working hard to improve the care delivery and the residents and staff seemed to be flourishing in their new surroundings. There was complete transparency and my aunt is being treated as an individual who was able to attend her review and her opinions taken into considerations.

I would like to thank all staff at meadow brook care home lovely birthday party in fine dinning room for Beryl 91 st birthday celebration they had dressed the table fo12 people it was beautiful so much effort had been put into all the details on the table even Prosecco for a toast can't thank you enough for the lovely memories that we made that day my mum was delighted that all her family could be together

young woman. A big thanks to all.

My friend is always clean and nicely dressed, and even when he is in a difficult mood, they exercise tolerance and good humour. The home is very clean, and the staff seem to work as a team. Food looks like hotel standard and is nicely served. There are always activities to which my friend is invited. My review is based on observation of level one of the home.

My mother has only been a resident for a short time, the staff have consistently shown her kindness and nothing seems to be a bother, the home is always clean and welcoming as is her nice spacious room which myself and my family are grateful for. One thing I know my mother is grateful for although she can't express it is the effort that's put into the themed days - from St Patrick's day to easter these events bring so much joy into the home.

It is always a degree of trepidation and doubt that you find yourself having to put a parent into a care home. Dad moved there in January of this year and from day 1 our fears and doubts were put to rest. The care home staff have been brilliant and Dad settled in well apart from his usual but very normal grumbling. The care and attention they pay to give my dad peace of mind and comfort is amazing. Helping him with his stability, and assistance at meal times. Maybe you shouldn't mention names but I will: Anne, Chevonne, Janis, Dionne and others great and would recommend Deanston to anyone.

We are very happy with the care that my mum receives. Staff are always happy to help and engage with my mum and us. Room is kept clean however not happy with the storage of pads which are kept in her wardrobe and at the bottom of her bed, her bedroom is not a storage room.

Brian has been in since January he wasn't, to good with staff but now he has settled and has a good time with the staff he joined in well , staff are very helpful when you ask them for any help they a willing to help

My mother-in-law is content and happy. The staff are pleasant and attentive. The food looks good with a nice variety. Good sized bedroom with shower ensuite. There is also a variety of activities. Hairdresser comes regularly using care homes salon.

Nothing seems to be a problem and they explain everything in detail what care he has had xx

Have left a review before about the care not only to residents but to friends and family as having health issues of my own the manager has spent time out her busy schedule to ask how my results from hospital are and rest of staff so caring if it came to it that be the place I would like to be as working with the British nursing agency it definitely one of the best places for you family and friends to be

Whiteford house is amazing! The staff are amazing! The way they manage to take care of my dad as well as all of the other residents is incredible! My dad loves everyone there and so do I ! They help us with a lot more than just caring for my dad, and help him learn new things all the time! The staff make him laugh when we're not around and they are just incredible ! Thank you all to whiteford house all of your hard work never goes unnoticed!

My wife has been resident since Dec'24. She's settled in well and the staff are very attentive and pleasant - I'm really pleased about that. I visit 2/3 times a week and she's always well dressed and relaxed - I've no complaints. Many thanks to all.

Except the MANAGER who never communicated with us before, during or after mums passing. Formal complaint upheld.

The facility is pristine, clean and well staffed. I didn't know that such a high standard was possible with not only the rooms and common areas to an incredibly high standard but the food and amenities. The staff are superb and the quality of care second to none . Would give 10 stars if I could.

My Mum spent the last months of her life in this home. I have been so grateful for the treatment she was given. Staff are excellent. They create a family atmosphere and go beyond to ensure the happiness of residents. My Mum was safe and well looked after. The emotional reaction of staff members when she passed was incredibly touching. We were supported too especially in the last few days of Mum's life. Nursing home fees are expensive but, in our case, worth every penny paid.