Burlington Court Care Home

3 Stepps Road, Glasgow G33 3NH
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9.6 61 Reviews
  • Burlington Court Care Home, Glasgow
Burlington Court Care Home is situated just off Junction 10 of the M8 motorway. The home is situated not far from Glasgow Fort. It is a 90 bedded Care Home offering care for Frail Elderly and those with Dementia among other conditions.

This includes a 15 bedded Intermediate Care Unit for those who need rehabilitation from hospital. This is a 4-week assessment placement used for residents who are looking to go home or to move to another Care Home. There is also the option to move into Burlington Care wider home depending on beds available.

The home has a large garden area surrounding the outside of the building. It also has a closed off Courtyard that residents and visitors can access weather permitting.

The home also has a local van that comes daily to deliver residents' newspapers and also provides cakes, sweets confectionary etc.

The home has two full time activity workers and a part time activity worker who organize day to day activities including trips to local churches, day centres, etc.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1116 – £1477
  • Self-Funded Nursing Dementia Care: £1308 – £1668

If the resident applies for and receives Free Personal Care this will be deducted from the highest amount.

These prices are only a guideline, please contact Burlington Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Owner

  • Burrell Care Ltd

Person in charge

  • Lorraine Foster (Home Manager)

Local Authority / Social Services

Admission Criteria

  • We provide care for those privately funding, LA and NHS trust.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008
  • Number of floors: 2

Room Information

  • Single Rooms (90)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (90)

Visiting

  • It is important that you are able to maintain a social life and keep links with family, friends and community networks. Visitors are welcome at the Home at anytime. However, please be mindful that Homes are ‘home’ to many people so ask that mealtimes and late night visits are treated with courtesy.

Parking

  • Parking available

Burlington Court Care Home Reviews (61)

9.6

Burlington Court Care Home has a Review Score of 9.6 (9.557) out of 10, based on 25 reviews in the last 2 years.
Over all time Burlington Court Care Home has 61 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Burlington Court Care Home
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Total of 61, showing 1-20
Review from Fiona M (Daughter of Resident) published on 28 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My ninety five year old mother has been resident for over a year now and has received excellent care throughout. The caregivers are attentive and exceptionally kind. There is a constant supply of tea and biscuits and my mother continues to enjoy this along with her meals. Activities are provided
regularly and she laughed throughout the recent pantomime.
Reply from Lorraine Foster, Home Manager at Burlington Court Care Home

Thank you for your kind words. It is good to hear your mum is enjoying the entertainment.I will pass your kind remarks on to the team.

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Review from Linda W (Friend of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Everything so far has been fine have no problems with staff etc if I have asked any questions they have been answered
Staff have been good at keeping me up to date with current things
Like the amount of activities that is offered to the resident and staff activity workers always keen to please the
resident
Also personal care dietary needs appears good
Reply from Lorraine Foster, Home Manager at Burlington Court Care Home

Thank you for your kind words , we will pass these on to staff.

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Review from Anne L (Sister of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Think my brother is getting the best of care room is very nice also he said the food is good and all the staff are so helpful and can't do enough to help he also injoys the dominoes also when the staff are putting on activities he loves to get involved
Reply from Lorraine Foster, Home Manager at Burlington Court Care Home

Thank You for your kind words . we have recently started the dominoes club and it has been going really well so far.I will pass your kind review onto staff.

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Review from Peggy F (Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excelent care and attention from all staff excelant facilaties and activity
Reply from Lorraine Foster, Home Manager at Burlington Court Care Home

THANK YOU FOR YOUR KIND WORDS , IT IS GOOD TO KNOW YOU ARE ENJOYING YOUR STAY HERE , STAFF WORK HARD TO ACCOMODATE EVERYONE. i WILL PASS ON YOUR KIND WORDS.

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Review from Rosemary K (Sister of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since admission to intermediate care unit. I am content that all my sister's needs are met. She is encouraged to participate socially, her quality of life has improved.
Reply from Lorraine Foster, Home Manager at Burlington Court Care Home

Hi Rosemary Many thanks for your kind words. I have spoken with your sister and she has been telling me how settled she is since admission.It is good to hear her quality of life has improved.

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Review from Jackie A (Sister of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the service from the home they keep me updated what's going on whith my sister and they have a lot going on for the residents they defo care a lot for the residents the staff are very good
Reply from Crystal Kerr, Deputy Home Manager at Burlington Court Care Home

Thank you for your positive review. I will pass your comments to the team. Much appreciated.

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Review from G C (Son of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in the home for more than 2 years. I have always found the staff helpful and friendly - the home is clean and she is well cared for.
Reply from Lorraine Foster, Home Manager at Burlington Court Care Home

Many thanks for your kind words, I will pass these on to the team. The team all work hard and know our residents needs very well enabling them to provide the best care.

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Review from N M (Daughter of Resident) published on 27 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Friendly caring staff in the unit. Staff always friendly and go over and above.
Good food and different snacks available. Entertainment staff have variety in what they do. Decorations amazing at Christmas and parties. Put on by staff excellent. More care in putting personal laundry away.
Reply from Lorraine Foster, Home Manager at Burlington Court Care Home

Many thanks for your kind words, I will pass them onto the team. Staff all work hard to ensure residents are well looked after. The activities team also do an amazing job. I am aware of your recent concerns regarding the laundry, and we have taken steps to discuss these concerns with staff as well as discuss them with key workers.

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Review from James A (Son of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is a resident of the home and is happy in here the staff are very good with him and they are very friendly and very attentive nothing seems to be a problem for them and they make all the family feel welcome.
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Review from Carol S (Sister of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers and nursing staff are very nice and helpful could not do enough to make my sister feel comfortable, she ate her meals started to put weight on first time in six years, could not recommend this place enough staff always made my sister welcome and even when myself and sister came to visit her.
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Review from David R (Son of Resident) published on 23 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Based on only two weeks since my mother became a resident, we are as happy as can be expected, given the short time.
I look forward to visiting here.
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Review from Lynn I (Granddaughter of Resident) published on 25 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Came to visit my husband's grandfather and the staff were lovely. They took my granddaughter into the garden with her grandfather to plant seeds which she loved. The staff were very approachable and involved all the service users it was a lovely place to visit.
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Review from R M (Son of Resident) published on 16 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad is very well looked after by people who care about him.
We don't live close to the home but are always kept informed about Dad.
The staff are always friendly and approachable and are keen to listen to our requests.
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Review from Edward S (Son of Resident) published on 16 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been here since March 2018. She has been well looked after and I/we could not be more grateful for the love and care she has been shown. The staff are very attentive and always friendly and positive. It is difficult to put into words just how much we appreciate how mum is looked after. Thank
you doesn't really say it enough, but thank you.
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Review from Marion I (Daughter of Resident) published on 16 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my dad receives is great and he likes the carers and the activities the girls do with the residents are fantastic. My dad enjoys all the activities and my mum also joins in when she is up visiting. The staff are great with my mum as well.
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Review from H F (Daughter of Resident) published on 25 June 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mother was admitted to the home for intermediate care in March 2024 following a stay in hospital. I left the word care out as I had never seen any care administered. She had been there for 3 days when we discovered she had a broken wrist. We all know accidents happen but it's unforgivable that for
over 48hrs not one staff member noticed this. I am guessing no personal care was given over that period as if it had they would have seen this injury as it would have been very hard to miss. As bad as the wrist incident was it was the drugs given to her to keep her docile and compliant and in a drugged haze that were actually making her worse.
My 84-year-old mother after 3wks escaped, had managed to make her way home to her own house in Shawlands. Nobody knew she was gone until I had contacted them. We decided she was not returning as she had suffered enough. She is now settled, happy and thriving in a dementia care centre in the Gorbals.
Reply from Harriet Sharland, Marketing Assistant at Burlington Court Care Home

Thank you for sharing your feedback. We are very sorry to hear of the concerns that you have raised. We pride ourselves on offering excellent care and your concerns are currently under investigation. If you wish to discuss this further, please feel free to contact our team directly. Thank you again, H F.

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Review from Patricia J (Niece of Resident) published on 20 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am happy that my uncle is being well cared for. The staff are all very nice and helpful, I feel my uncle is now settling into being in the care home. It has taken him a while but I can see that he is accepting the home now.
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Review from Jim C (Friend of Resident) published on 20 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am happy with the care and attention I have seen when I visit the care home. Staff are very friendly and helpful. I have never had any problems or reasons to complain about in the three years I have been a visitor. Under current financial circumstances, I think all staff members are doing a great
job and providing a good job.
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Review from Sharon S (Daughter of Resident) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident for only a few weeks but I have seen a vast improvement in her well-being. The staff have been extremely friendly, helpful and professional. I am extremely happy with all the care he has received and more importantly, my mum seems happy and settled.
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Review from J S (Granddaughter of Resident) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are all lovely, my gran seems well looked after. Would appreciate if communication was slightly better, had tried to call quite a few times and no one picked up (totally understand if you were busy, however).
Also, had sent a request to join the social media page a few years ago and still yet
to be accepted, would love to see how my gran is doing in the home.
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Current Review Score: 9.6 (9.557)

Overview of Review Score

The Review Score of 9.6 (9.557) out of 10 for Burlington Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.557 for Burlington Court Care Home is calculated as follows: ( (203 Excellents x 5) + (65 Goods x 4) + (7 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 287 Ratings = 4.557
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Burlington Court Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

No Bed Vacancies

Posted: 28 Aug 2025

No Current Bed / Place Vacancies

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Awards / Recognitions (0)

Meet the Team (1)

Lorraine

Lorraine Foster

Job Title: Home Manager Joined: 2008

Lorraine has been a qualified nurse for 30 years and has been with Burlington Court since 2008, bringing a wealth of experience and dedication to the position.


In her free time, Lorraine enjoys reading, going to the cinema (she is a huge Lord of the Rings fan!), dining out, spending time with family, and travelling abroad to explore new places. A personal achievement she cherishes is becoming a dog lover; despite initially not wanting a dog, she now enjoys dog-sitting for her son's pet and loves every moment of it.


What Lorraine enjoys most about her role is the friendly, home-like environment at Burlington Court. She loves meeting new people and learning about their histories, as everyone has a unique story to share. For those considering a career in care, Lorraine acknowledges that while it can be challenging and difficult at times, it is also one of the most rewarding jobs you will ever do.


If you’d like to learn more about Burlington Court Care Home, please feel free to get in touch. Lorraine looks forward to welcoming you and sharing what makes their home special.

Frequently Asked Questions about Burlington Court Care Home

What types of Care is Burlington Court Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Burlington Court Care Home have?

There are 90 Single Rooms.

What are the Facilities & Services at Burlington Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Burlington Court Care Home to the centre of Glasgow?

4.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burlington Court Care Home to verify any information. View our terms and conditions. Burlington Court Care Home has an Enhanced Service - more info.