Burlington Court Care Home

3 Stepps Road, Glasgow G33 3NH
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9.6 61 Reviews
  • Burlington Court Care Home, Glasgow
Burlington Court Care Home is situated just off Junction 10 of the M8 motorway. The home is situated not far from Glasgow Fort. It is a 90 bedded Care Home offering care for Frail Elderly and those with Dementia among other conditions.

This includes a 15 bedded Intermediate Care Unit for those who need rehabilitation from hospital. This is a 4-week assessment placement used for residents who are looking to go home or to move to another Care Home. There is also the option to move into Burlington Care wider home depending on beds available.

The home has a large garden area surrounding the outside of the building. It also has a closed off Courtyard that residents and visitors can access weather permitting.

The home also has a local van that comes daily to deliver residents' newspapers and also provides cakes, sweets confectionary etc.

The home has two full time activity workers and a part time activity worker who organize day to day activities including trips to local churches, day centres, etc.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1116 – £1477
  • Self-Funded Nursing Dementia Care: £1308 – £1668

If the resident applies for and receives Free Personal Care this will be deducted from the highest amount.

These prices are only a guideline, please contact Burlington Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Owner

  • Burrell Care Ltd

Person in charge

  • Lorraine Foster (Home Manager)

Local Authority / Social Services

Admission Criteria

  • We provide care for those privately funding, LA and NHS trust.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008
  • Number of floors: 2

Room Information

  • Single Rooms (90)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (90)

Visiting

  • It is important that you are able to maintain a social life and keep links with family, friends and community networks. Visitors are welcome at the Home at anytime. However, please be mindful that Homes are ‘home’ to many people so ask that mealtimes and late night visits are treated with courtesy.

Parking

  • Parking available

Burlington Court Care Home Reviews (61)

9.6

Burlington Court Care Home has a Review Score of 9.6 (9.557) out of 10, based on 25 reviews in the last 2 years.
Over all time Burlington Court Care Home has 61 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Burlington Court Care Home
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Total of 61, showing 21-40
Review from Agnes M (Friend of Resident) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend loves his time in Burlington Court. The staff are great with him and are very patient. Every member of staff has a good connection with my friend and keeps him going with a carry-on and laugh. The home is always well kept and no matter what you ask of staff they are always there to help.
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Review from E M (Daughter of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has good days and bad days but the staff are great at helping to make this a positive experience for her. There are good activities and she has the opportunity to have days out which she thoroughly enjoys. It’s a huge decision for any family to place a loved one in care of any kind but we’ve come
to terms with this and are assured through the care given to mum. We would recommend this home to anyone who asks our opinion.
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Review from M M (Niece of Resident) published on 18 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great service and staff. My aunt has special needs and can be very difficult at times and has low mobility the staff have gone over and above to accommodate and make sure she’s comfortable.
She seems to really like all the staff.
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Review from Marie C (Wife of Resident) published on 29 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is very happy here. Staff very helpful and always very pleasant. Always very clean. Staff always happy to help, his room is kept very clean and staff are always ready to help and are always very kind to me and my husband.
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Review from P S (Relative of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our relative is safe and well cared for. The staff know and understand her very well. I am always contacted if there is a problem or information to pass on about our relative. The staff can tell me what she’s had to eat when I’m visiting. Her room is spotless. There seems to be a great programme of
activities for those who can participate and special times of year are celebrated with decorations in the home. I have mentioned a few occasions when I have been visiting and found myself in the lounge with residents. Obviously my visits only give a snapshot of the home but in general the staff are very friendly. Thank you.
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Review from Charles F (Son of Resident) published on 14 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in this facility for 8-10 weeks and has been looked after excellently, she has settled in now and looks more relaxed. The staff make things easy for my mother and us as a family and the care is exactly what we require as a family and my mother.
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Review from Lorraine N (Daughter of Resident) published on 7 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't be happier than I am with the care that my mother receives. I am pleased with the staff engagement with my mum and myself and can see that my mother's needs are being met in many different ways. I appreciate being kept up to date with my mother's progress in regard to health, diet and any
other relevant information regarding her and the facility. I am also very pleased with the standard of hygiene throughout the home and also my mum's own personal care. Overall the standards set by the home are in my opinion to a high and satisfactory standard.
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Review from Norman C (Partner of Resident) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone so good, all members of staff, I could not ask for a better lot of people to look after my partner. They are so kind and the care and understanding they give us makes me appreciate these wonderful members who work in difficult situations with people with all sorts of disabilities, how they
smile through it all. It certainly has changed my outlook on humanity. The home itself is clean, warm and I feel cheerful. Grub looks fine, I would have no hesitation being here myself if my time came (have told my daughters no worries about putting me in care).
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Review from Craig S (Son of Resident) published on 20 July 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum seems to be really settled. Staff are nice and friendly and very helpful. Rooms are kept clean and tidy. Food is also good. My mum seems to be very happy in the care home. We haven’t had any issues or complaints.
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Review from A M (Son of Resident) published on 27 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All care has been good in respect of the care received with all her issues. It’s taken her some time to get used to being here but the staff have been very supportive. Any issues have been easily resolved. The care has been good, especially the washing and care.
Reply from Harriet Sharland, Marketing Administrator at Burlington Court Care Home

Thank you, A M, for your comments about your recent experience at Burlington Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care.

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Review from Hugh D (Brother of Resident) published on 20 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff excellent, care home spotless, reception staff very informative, just cannot complain. Sister well looked after and seems to get on with everyone. I am very pleased with everything. She enjoys a trip to the salon every week.
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Review from Sharon D (Daughter of Resident) published on 20 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum's well looked after with staff no complaints. I am happy that my mum is enjoying all activities and entertainment in the home. Good to walk in and see Mum has been to the hairdressers, which she attends every Tuesday.
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Review from Fiona M (Daughter of Resident) published on 20 April 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The environment is always clean. Seems to be fewer staff around these days and larger numbers of agency staff. Staff are very attentive to the needs of the residents and treat residents with dignity and respect and are very hard working. Good standard of care overall.
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Review from Louise M (Daughter of Resident) published on 6 April 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
Felt my mum was looked after until she was found out in the courtyard at 10 o’clock at night, a few weeks ago. This is still under investigation. But I know my mum is really happy here and most of the staff are fantastic with her.
Reply from Katie Barnett, Marketing Executive at Burlington Court Care Home

Thank you, Louise, for your feedback and kind words about our care team. All of our team are committed to providing the best possible care experience for all of our residents. We take all comments seriously and we would like to assure you that this incident is being investigated thoroughly. If there is anything more we can do for you, please do not hesitate to reach out to us at the home. Thanks again.

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Review from Karen P M (Daughter of Resident) published on 24 November 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Facilities not sure about, as I am always in my dad's bedroom. Most of the care staff are fine. The home is very clean from what I have seen. My dad is treated with dignity, food and drinks are good.
The activities staff do their job well. The new manager is very good, my dad is safe, his room is
lovely. Very expensive, but not sure what he gets for his money due to covid. The drain in his shower room sometimes has grime around the drain.
Reply from Katie Barnett, Marketing Administrator at Burlington Court Care Home

Thank you for your kind feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. The home manager is aware of your concern regarding the shower room and has spoken with her team regarding this. If there is anything else we can do for you please do not hesitate to reach out.

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Review from Dorothy C (Wife of Resident) published on 25 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has settled into Burlington very well. Myself and the family are quite pleased with his care. All the staff and management are very good, they go out of their way to make sure we are happy and that my husband is being well looked after. If I had to make a complaint, it would be that I feel
that when I take things in for him(I am referring to things such as toiletries), they seem to be used on other people. Also some of his clothes such as socks and pyjamas, but other than that Burlington Care Home is very good and I know it is not an easy job, in fact, it is a very difficult job and very challenging at times, so many thanks for the care and attention that my husband is getting.
Reply from Katie Barnett, Marketing Executive at Burlington Court Care Home

Thank you, Dorothy, for your comments about your recent experience at Burlington Court Care Home. We are so pleased to hear you are happy with your husband's care and that he has settled in well. Following a conversation with the home manager, she has confirmed that she has spoken with the team about your husband's personal items and more care will be taken with those. Thank you again for your kind comments about our team and if you would like to discuss anything further with the home manager, please do not hesitate to get in contact with us.

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Review from P M (Niece of Resident) published on 24 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can’t thank all staff for the care, it’s 100%. My aunty has come a long way and is looking great, weight on, her communication skills are amazing now, as before she was very deep and wouldn’t speak much. Thanks to everyone. The activities she is interacting with, are so amazing. The managers and all
staff are just amazing.
Reply from Katie Barnett, Marketing Executive at Burlington Court Care Home

Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.

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Review from Linda W (Daughter of Resident) published on 19 July 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I always find that my mum's clothes go missing when they go to laundry. I have to buy pants constantly. Could they come up with a better system to stop this from happening. I find the staff friendly and helpful. I feel there are more activities now.
Reply from Olivia Shields, Marketing Assistant at Burlington Court Care Home

Thank you, Linda, for taking the time to leave us your feedback. We are very sorry to hear of the concerns that you have raised and would welcome the opportunity to discuss these in more detail. Please could we ask that you kindly contact the nurse or keyworker. Thank you again, we look forward to hearing from you.

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Review from Isabell M (Wife of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my husband came into Burlington care home, I am satisfied with the care he is receiving. He is well looked after, which makes it easier for me his wife. He has a lovely room, which is always clean.
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Review from Brian M (Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home staff and cleanliness is excellent. I cannot comment about the food as I am currently nil by mouth, but it smells nice which can be a pain to me when I feel hungry. The other residents are lovely too and seem well cared for and content.
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Current Review Score: 9.6 (9.557)

Overview of Review Score

The Review Score of 9.6 (9.557) out of 10 for Burlington Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.557 for Burlington Court Care Home is calculated as follows: ( (203 Excellents x 5) + (65 Goods x 4) + (7 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 287 Ratings = 4.557
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Burlington Court Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

No Bed Vacancies

Posted: 28 Aug 2025

No Current Bed / Place Vacancies

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Awards / Recognitions (0)

Meet the Team (1)

Lorraine

Lorraine Foster

Job Title: Home Manager Joined: 2008

Lorraine has been a qualified nurse for 30 years and has been with Burlington Court since 2008, bringing a wealth of experience and dedication to the position.


In her free time, Lorraine enjoys reading, going to the cinema (she is a huge Lord of the Rings fan!), dining out, spending time with family, and travelling abroad to explore new places. A personal achievement she cherishes is becoming a dog lover; despite initially not wanting a dog, she now enjoys dog-sitting for her son's pet and loves every moment of it.


What Lorraine enjoys most about her role is the friendly, home-like environment at Burlington Court. She loves meeting new people and learning about their histories, as everyone has a unique story to share. For those considering a career in care, Lorraine acknowledges that while it can be challenging and difficult at times, it is also one of the most rewarding jobs you will ever do.


If you’d like to learn more about Burlington Court Care Home, please feel free to get in touch. Lorraine looks forward to welcoming you and sharing what makes their home special.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burlington Court Care Home to verify any information. View our terms and conditions. Burlington Court Care Home has an Enhanced Service - more info.