Burlington Court Care Home

I feel that my relative has the best care in Burlington Court. The staff is very helpful when I come and they keep me updated with regular calls regarding my relative's wellbeing.

I have been well looked after by all the staff. Very friendly and let you know about things that are going on. Thank you.

This is a very difficult time to write a review, given the current pandemic. However, that aside, we have no complaints about the level of care provided and would highly praise the staff who work with our relative on a daily basis. The housekeeping within the home is very good and the range of activities varied. All in all, we are happy with the care provided.

Find staff very helpful and friendly and very informative when advising on resident's health issues. No airs and graces. Down to earth, realistic people.

My Great-Grandmother attended Burlington Court near the end of 2019 as her health had unexpectedly deteriorated quickly and she could no longer live alone. The care she received when in the home was second to none and all of the staff that looked after her did so in a very caring, respectable and personal manner. She knew them all by name and had a different relationship with each of them. Unfortunately, she passed away due to her ill health, but the staff and management were very professional in helping us with the situation upon our visits. I’m writing this review because I feel that during this current pandemic, the home has come under a lot of very unfair and untrue criticism from the press, yet still, they seemed to have coped well and as always the care of their resident’s came first and foremost. I met the majority of the staff during my visits, and everyone was very friendly and welcoming. I would thoroughly recommend the home to anyone.

After all the bad publicity during the Covid outbreak, I felt I had to comment again about Burlington Court. During the time my mother was there I found the staff extremely competent and caring. Nothing was too much trouble for them and anything we requested was dealt with. They treated my Mum with nothing but respect and compassion and nothing was too much trouble for them. Amid all the bad publicity surrounding care homes, I felt I had to speak up for Burlington.

I spent many a day spanning over a period of 26 months at Burlington Court when my Mum was being looked after there, and I can hand on heart say, that every member of this amazing team could not care any more than they do for their residents and the families/relatives. I saw first-hand the daily challenges and demands they face, they are all professional and capable and put their residents' needs first at all times.

Since coming to live at Burlington our uncle has gained weight, is bright and chatty and seems very happy. The staff have done a truly amazing job and we cannot thank them enough. They have shown genuine care for someone who has been quite stubborn and trying to remain independent at home. He really is having a great time now with plenty of company in a nice cosy environment. Thank you so much.

5-star luxury in everything at Burlington Court.