Burlington Court Care Home

3 Stepps Road, Glasgow G33 3NH
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9.6 64 Reviews
  • Burlington Court Care Home, Glasgow
Burlington Court Care Home is situated just off Junction 10 of the M8 motorway. The home is situated not far from Glasgow Fort. It is a 90 bedded Care Home offering care for Frail Elderly and those with Dementia among other conditions.

This includes a 15 bedded Intermediate Care Unit for those who need rehabilitation from hospital. This is a 4-week assessment placement used for residents who are looking to go home or to move to another Care Home. There is also the option to move into Burlington Care wider home depending on beds available.

The home has a large garden area surrounding the outside of the building. It also has a closed off Courtyard that residents and visitors can access weather permitting.

The home also has a local van that comes daily to deliver residents' newspapers and also provides cakes, sweets confectionary etc.

The home has two full time activity workers and a part time activity worker who organize day to day activities including trips to local churches, day centres, etc.
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Care Provided by Burlington Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

If the resident applies for and receives Free Personal Care this will be deducted from the highest amount.

Contact Burlington Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Contact Burlington Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lorraine Foster (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008
  • Number of floors: 2

Room Information

  • Single Rooms (90)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (90)

Visiting

  • It is important that you are able to maintain a social life and keep links with family, friends and community networks. Visitors are welcome at the Home at anytime. However, please be mindful that Homes are ‘home’ to many people so ask that mealtimes and late night visits are treated with courtesy.

Parking

  • Parking available

Burlington Court Care Home Reviews (64)

9.6

Burlington Court Care Home has a Review Score of 9.6 (9.577) out of 10, based on 19 reviews in the last 2 years.
Over all time Burlington Court Care Home has 64 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Burlington Court Care Home
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Total of 64, showing 61-64
Review from Jacqueline C (Daughter of Resident) published on 6 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
After all the bad publicity during the Covid outbreak, I felt I had to comment again about Burlington Court. During the time my mother was there I found the staff extremely competent and caring. Nothing was too much trouble for them and anything we requested was dealt with. They treated my Mum with
nothing but respect and compassion and nothing was too much trouble for them. Amid all the bad publicity surrounding care homes, I felt I had to speak up for Burlington.
Reply from Olivia Shields, Marketing Assistant at Burlington Court Care HomeThank you, Jacqueline, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Burlington Court Care Home has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Siobhan W (Daughter of Resident) published on 15 April 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I spent many a day spanning over a period of 26 months at Burlington Court when my Mum was being looked after there, and I can hand on heart say, that every member of this amazing team could not care any more than they do for their residents and the families/relatives. I saw first-hand the daily challenges
and demands they face, they are all professional and capable and put their residents' needs first at all times.
Reply from Olivia Shields, Marketing Assistant at Burlington Court Care HomeThank you, Siobhan, for letting us know how we are doing at Burlington Court Care Home. The care and wellbeing of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing. Take care.
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Review from Paula C (Relative of Resident) published on 4 March 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Since coming to live at Burlington our uncle has gained weight, is bright and chatty and seems very happy. The staff have done a truly amazing job and we cannot thank them enough. They have shown genuine care for someone who has been quite stubborn and trying to remain independent at home. He really
is having a great time now with plenty of company in a nice cosy environment. Thank you so much.
Reply from Olivia Shields, Marketing Assistant at Burlington Court Care HomeThank you, Paula, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
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Review from John E (Respite Resident) published on 14 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been coming to Burlington Court for a year now, I have been disabled since 1996, I have been in 5 other care homes, but Burlington Court, has been magnificent for me, and my family especially my wife, whom respite care is meant to benefit, she knows she can put me in here safe in the knowledge
that I am being well looked after.
It is a wonderful bright friendly home and all the staff from the manageress down to the domestic's, nothing is any trouble.
I only get a few visitors in my fortnight stays 8 weeks a year 2 weeks at a time, but whenever I have visitors they are well looked after.
A truly wonderful home that I would recommend to any family thinking of putting a relative into this care home.
Great staff, great food, and plenty to do what more can you ask for.
5-star luxury in everything at Burlington Court.
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Current Review Score: 9.6 (9.577)

Overview of Review Score

The Review Score of 9.6 (9.577) out of 10 for Burlington Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.627 for Burlington Court Care Home is calculated as follows: ( (179 Excellents x 5) + (24 Goods x 4) + (5 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 220 Ratings = 4.627
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Burlington Court Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 11 Nov 2025
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Very good (5)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Lorraine

Lorraine Foster

Job Title: Home Manager Joined: 2008

Lorraine has been a qualified nurse for 30 years and has been with Burlington Court since 2008, bringing a wealth of experience and dedication to the position.


In her free time, Lorraine enjoys reading, going to the cinema (she is a huge Lord of the Rings fan!), dining out, spending time with family, and travelling abroad to explore new places. A personal achievement she cherishes is becoming a dog lover; despite initially not wanting a dog, she now enjoys dog-sitting for her son's pet and loves every moment of it.


What Lorraine enjoys most about her role is the friendly, home-like environment at Burlington Court. She loves meeting new people and learning about their histories, as everyone has a unique story to share. For those considering a career in care, Lorraine acknowledges that while it can be challenging and difficult at times, it is also one of the most rewarding jobs you will ever do.


If you’d like to learn more about Burlington Court Care Home, please feel free to get in touch. Lorraine looks forward to welcoming you and sharing what makes their home special.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burlington Court Care Home to verify any information. View our terms and conditions. Burlington Court Care Home has an Enhanced Service - more info.