Ardencraig Care Home has a Review Score of 8.5 (8.531) out of 10, based on 7 reviews in the last 2 years. Over all time Ardencraig Care Home has 36 reviews.
Review from Susan L (Sister of Resident) published on 26 March 2025
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Overall Experience
3.0 out of 5
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Review from Desmond C (Resident) published on 13 August 2024
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Overall Experience
5.0 out of 5
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Review from Marivsz S (Resident) published on 22 April 2024
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Overall Experience
5.0 out of 5
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Review from James Q (Resident) published on 20 December 2023
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Overall Experience
5.0 out of 5
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Review from Duncan T (Resident) published on 20 December 2023
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Overall Experience
5.0 out of 5
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Review from Blair P (Resident) published on 29 August 2023
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Overall Experience
5.0 out of 5
Reply from Salve Rull, Home Manager at Ardencraig Care Home
Thank you for taking the time to leave such a nice review for the service. We will share this feedback with the team.
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Review from Elizabeth M (Resident) published on 17 August 2023
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Overall Experience
5.0 out of 5
Reply from Salve Rull, Home Manager at Ardencraig Care Home
Thank you for taking the time to leave such a nice review for the service. We will share this feedback with the team.
Facilities
Care / Support
Cleanliness
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Review from M G (Resident) published on 11 May 2023
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Overall Experience
5.0 out of 5
Reply from Salve Rull, Home Manager at Ardencraig Care Home
Thank you for taking the time to leave such a nice review for the service. We will share this feedback with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from E S (Partner of Resident) published on 24 February 2023
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Overall Experience
5.0 out of 5
Reply from Salve Rull, Home Manager at Ardencraig Care Home
Thank you for taking the time to complete a review for Ardencraig. We will share your feedback with our team.
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Review from James M (Resident) published on 29 November 2022
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Overall Experience
5.0 out of 5
Reply from Salve Rull, Home Manager at Ardencraig Care Home
Thank you for taking time completing a review. We will share this feedback to our team.
Facilities
Care / Support
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Review from Linda H (Resident) published on 29 November 2022
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Overall Experience
5.0 out of 5
Reply from Salve Rull, Home Manager at Ardencraig Care Home
Thank you for taking the time to complete a review of the service. We will share this feedback with our team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
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Review from M C (Resident) published on 13 September 2022
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Overall Experience
5.0 out of 5
Reply from Salve Rull, Home Manager at Ardencraig Care Home
Thank you for taking time leaving such a nice review for the service. We will share this feedback with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sandra M (Resident) published on 7 July 2022
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Overall Experience
5.0 out of 5
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Review from A G (Resident) published on 7 July 2022
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Overall Experience
5.0 out of 5
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Review from David M (Resident) published on 6 July 2022
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Overall Experience
4.0 out of 5
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Review from Joseph M (Resident) published on 6 July 2022
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Overall Experience
5.0 out of 5
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Review from E M (Sister of Resident) published on 6 July 2022
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Overall Experience
5.0 out of 5
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Care / Support
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Review from Ann M (Daughter of Resident) published on 15 February 2022
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Overall Experience
4.0 out of 5
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Care / Support
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Review from Flora K (Wife of Resident) published on 15 February 2022
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Overall Experience
4.0 out of 5
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Care / Support
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Review from Lorraine W (Sister of Resident) published on 25 October 2021
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Overall Experience
4.0 out of 5
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Care / Support
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The Review Score of 8.5 (8.531) out of 10 for Ardencraig Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.9 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.598 for Ardencraig Care Home is calculated as follows: ( (71 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) + (6 Poors x 2) + (3 Very Poors x 1) ) ÷ 82 Ratings = 4.598
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.933 Points relating to the number of positive Reviews for Ardencraig Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 6 Positive Reviews ÷ 18 = 0.333
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 27 Feb 2025
| How well do we support people's wellbeing? |
Good
(4) |
| How good is our leadership? |
Adequate
(3) |
| How good is our staff team? |
Good
(4) |
| How good is our setting? |
Adequate
(3) |
| How well is care and support planned? |
Adequate
(3) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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