Ardencraig Care Home

15 Ardencraig Place, Glasgow G45 9US
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8.0 36 Reviews
  • Ardencraig Care Home, Glasgow
Ardencraig care home in Glasgow is a friendly home for people needing residential care.

Trained caring staff treat residents with dignity and respect while providing high quality care.

There are a wide variety of social activities for residents to enjoy that suit their interests.

Nutritious meals are provided that cater to special dietary requirements.
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 90 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Person in charge

  • Helen Nairn (Manager)

Local Authority / Social Services

Admission Criteria

  • Private, Social Services Referrals
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (90)

Ardencraig Care Home Reviews (36)

8.0

Ardencraig Care Home has a Review Score of 8.0 (8.028) out of 10, based on 5 reviews in the last 2 years.
Over all time Ardencraig Care Home has 36 reviews.

Overall Experience
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Date Published
  • 36
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Reviewer Connection to Ardencraig Care Home
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Total of 36, showing 1-20
Review from Susan L (Sister of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
I feel that if you complain about anything regarding this home the staff turn hostile towards you. This has happened to me after I complained. I do not visit anymore as it was very intimidating the last time. Even when I phone it is just basic answers like yes no, cannot tell you you are not next of
kin.
That's my feeling regarding this home.
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Review from Desmond C (Resident) published on 13 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love going to the bingo with the staff and other residents.
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Review from Marivsz S (Resident) published on 22 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good care, food is delicious.
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Review from James Q (Resident) published on 20 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The food is excellent.
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Review from Duncan T (Resident) published on 20 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Food is beautiful.
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Review from Blair P (Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The food is good.
Reply from Salve Rull, Home Manager at Ardencraig Care Home

Thank you for taking the time to leave such a nice review for the service. We will share this feedback with the team.

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Review from Elizabeth M (Resident) published on 17 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very nice and helpful.
Good food.
Reply from Salve Rull, Home Manager at Ardencraig Care Home

Thank you for taking the time to leave such a nice review for the service. We will share this feedback with the team.

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Review from M G (Resident) published on 11 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All is good
Reply from Salve Rull, Home Manager at Ardencraig Care Home

Thank you for taking the time to leave such a nice review for the service. We will share this feedback with the team.

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Review from E S (Partner of Resident) published on 24 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner is very well cared for by all the staff.
Reply from Salve Rull, Home Manager at Ardencraig Care Home

Thank you for taking the time to complete a review for Ardencraig. We will share your feedback with our team.

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Review from James M (Resident) published on 29 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy here.
Reply from Salve Rull, Home Manager at Ardencraig Care Home

Thank you for taking time completing a review. We will share this feedback to our team.

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Review from Linda H (Resident) published on 29 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy here...
Reply from Salve Rull, Home Manager at Ardencraig Care Home

Thank you for taking the time to complete a review of the service. We will share this feedback with our team.

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Review from M C (Resident) published on 13 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Surroundings are not overly decorated (good for relaxation). Staff to date have been extremely pleasant. Food is fine!
Reply from Salve Rull, Home Manager at Ardencraig Care Home

Thank you for taking time leaving such a nice review for the service. We will share this feedback with the team.

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Review from Sandra M (Resident) published on 7 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the services I am receiving.
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Review from A G (Resident) published on 7 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
One member of staff is a very special person.
All are super and very helpful.
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Review from David M (Resident) published on 6 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy and content with all services.
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Review from Joseph M (Resident) published on 6 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fully satisfied with staff and other residents.
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Review from E M (Sister of Resident) published on 6 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no complaints about this care home.
All staff are good and friendly.
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Review from Ann M (Daughter of Resident) published on 15 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everything satisfactory. Staff pleasant and helpful.
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Review from Flora K (Wife of Resident) published on 15 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very helpful. No complaints. Place nice. Made very welcome.
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Review from Lorraine W (Sister of Resident) published on 25 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother has been in care facilities for nearly ten years and apart from the initial 2 years in the neuro-rehab facility, I've never felt at ease with him in the care facilities he was in previously. I am really pleased at the atmosphere, care, and accessibility I have had since he came here, and,
despite covid restrictions, have been able to see him anytime I have requested and so much help in making his room a home, with his own things around him. I look forward to more activities becoming available and joining in future festivities.
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Current Review Score: 8.0 (8.028)

Overview of Review Score

The Review Score of 8.0 (8.028) out of 10 for Ardencraig Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.431 for Ardencraig Care Home is calculated as follows: ( (47 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) + (6 Poors x 2) + (3 Very Poors x 1) ) ÷ 58 Ratings = 4.431
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.597 Points relating to the number of positive Reviews for Ardencraig Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 4 Positive Reviews ÷ 18 = 0.222
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 27 Feb 2025
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Adequate (3)
How good is our staff team?
Good (4)
How good is our setting?
Adequate (3)
How well is care and support planned?
Adequate (3)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Ardencraig Care Home

What types of Care is Ardencraig Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ardencraig Care Home have?

There are 90 Single Rooms.

What are the Facilities & Services at Ardencraig Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ardencraig Care Home to the centre of Glasgow?

4.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ardencraig Care Home to verify any information. View our terms and conditions. Ardencraig Care Home has an Enhanced Service - more info.