Southview Care Home

34 Howieshill Avenue, Cambuslang, Glasgow G72 8PL

Southview is organised to suit care provision for individuals with a mental illness, including for Korsakoff's Syndrome.

Carers are skilled in rehabilitation methods, taking on a range of continuing care needs, for which they are fully equipped and resourced to achieve high standards.

All rooms are en-suite and the service respects the privacy of residents, while promoting sound physical and emotional health through a thorough recreational programme.

Group: Thistle Healthcare Ltd

Person in charge: Vanita Dowlul (Manager)

Local Authority / Social Services: South Lanarkshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 40+.

Languages Spoken by Staff (other than English): French, Hindi, Malayalam, Tamil, Tagalog, Urdu

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Palliative Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Southview Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview of Review Score

The Review Score of 8.1 out of 10 for Southview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Southview Care Home in Google's Search Results – more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Southview Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.

    The 3.125 Points relating to the number of positive Reviews for Southview Care Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3.00 = 3

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8 Target = 0.125

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.1 Southview Care Home has a Review Score of 8.1 (8.125) out of 10 and an Average Rating of 5 out of 5 from 1 Reviews over all time


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Southview Care Home?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Southview Care Home

  • Uncle of Resident/Service User
    1

Over a few months of visiting Southview Care Home, I have found the service provided to my nephew to be of a high standard, general welfare and health issues seem to be addressed and the meals are wholesome and tasty.

Also, there is a good variety of activities and outings for the residents and staff are very friendly and open.

How likely would you be to recommend Southview Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

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