Southview Care Home

Southview is an excellent carehome. The staff are amazing, highly professional and totally committed to ensuring my brother reaches his full potential. Southview offers a wide range of activities and the staff have taken the time to cater to my brother's particular interests including taking him to football matches and concerts. Staff are so friendly, kind, courteous, sympathetic and humorous. My brother has been treated with dignity and respect from day one. The level of care and genuine interest in the complete wellbeing of all residents is outstanding. The meals and accommodation are of a high standard. The staff are very approachable and especially in this covid-19 crisis, are in constant touch with regular updates. They have done an excellent job in implementing the necessary safety measures, maintaining standards and keeping spirits up. I cannot thank or praise the staff enough and I know he is safe and happy under their care.

I like staying here.

Four months in care.

I am happy to be here.

I love it.

Very happy to get protection for me at the care home. The diet is very appetising. The manager is easily approachable.

Staff very good. Found my brother has progressed since coming here in August 2019. Can't fault the staff.

Overall, I find all staff fabulous and hard-working and kind, also on the ball if anything is wrong, they deal with it. There has never been any rows or arguments with them, they all work with each other in a good way. We the family, do not have any problems, I would, however, like more music and maybe some entertainment now and then.

My Dad moved to Southview in 2016. Since then, I've never had any regrets/issues regarding his care. If I address any needs he has there they're excellent at providing immediate solutions. I find staff and management approachable, welcoming as member of his family, to ensure his needs are met. During my Dad's transition, the caring staff have got to know him better and he's been given excellent care and attention, his needs are provided for. I've no doubts or concerns, in my absence that he is always being given the best quality of care. As his condition worsens they have gone above and beyond ensuring he bounces back with their continued support, maintaining what little independence he still has, sadly as he worsens. They are on the ball identifying and changes in his wellbeing. My Dad is in the best care home to meet his needs and always provided with excellent quality of care meeting his needs, treated with dignity, activities should he choose to, I have much confidence in Southview!

Staff great, couldn't help more. Two ladies, in particular, are very good with my brother.