Greencross Nursing Home & Lodge

2 Tabernacle Street, Cambuslang, Glasgow G72 8JN
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9.4 38 Reviews
  • Greencross Nursing Home & Lodge, Glasgow
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 76 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Good to Know

Person in charge

  • Linda Robinson (Matron)

Local Authority / Social Services

Admission Criteria

  • Adults with cognitive impairment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (0)

Greencross Nursing Home & Lodge Reviews (38)

9.4

Greencross Nursing Home & Lodge has a Review Score of 9.4 (9.390) out of 10, based on 9 reviews in the last 2 years.
Over all time Greencross Nursing Home & Lodge has 38 reviews.

Overall Experience
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Date Published
  • 38
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Reviewer Connection to Greencross Nursing Home & Lodge
  • 9
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Total of 38, showing 1-20
Review from Christine K (Aunt of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
He has only been there for two weeks.
Reply from Linda Robinson, Manager at Greencross Nursing Home & Lodge

Thank you for this feedback, I will share with the Team!

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Review from Russell M (Nephew of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy with the care home and staff. My aunt is well looked after and there's plenty of things to do.
I am particularly pleased that she's taken part in activities and goes on outings.
Reply from Linda Robinson, Manager at Greencross Nursing Home & Lodge

WE ARE REALLY PLEASED THAT YOU ARE HAPPY WITH YOUR AUNT'S CARE, THANK YOU FOR THE FEEDBACK

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Review from James M (Nephew of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have no complaints about the care that my aunt gets since coming 15 years ago. Staff excellent and friendly keep in touch by phone telling me about her care and when they need my opinion if she needs anything, I would recommend home to anyone about the care people get.
Reply from Linda Robinson, Manager at Greencross Nursing Home & Lodge

We appreciate your kind words ,Thank you very much.

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Review from Marie H (Sister of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facility. Well looked after and keeps family informed of everything.
Reply from Linda Robinson, Manager at Greencross Nursing Home & Lodge

Thank you ,we feel strongly that good communication is vital to our care.

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Review from D M (Brother of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience when visiting has always been good, and I always found everyone pleasant and helpful. I appreciate how hard the staff work and look after the residents.
Reply from Linda Robinson, Manager at Greencross Nursing Home & Lodge

Thank you so much I will pass this on the team. we appreciate it!

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Review from Mark S (Nephew of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed, arrived at breakfast time on the 29th of December 2024. All staff were busy and the support staff, such as cleaners were active, the place was spotless and we were kindly given access to seats and offered coffee which we kindly declined. Nice food. Visited my uncle's room and again -
spotless. He was also very well turned out, like a shiny new penny.
Reply from Linda Robinson, Manager at Greencross Nursing Home & Lodge

Thank you so very much for this lovely feedback, I will pass this on to the team!

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Review from Graeme P (Relative of Resident) published on 13 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I will say that when I am visiting the care home I see everything is excellent, staff, residents - everything is great.
Reply from Linda Robinson, Manager at Greencross Nursing Home & Lodge

Thank you very kindly for your feed back, it is much appreciated!

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Review from Ashleigh G (Daughter of Resident) published on 25 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my experience has been really welcoming and I appreciate everything you do for my mum and family. Her care is amazing and I honestly couldn't ask for anymore.
Reply from Linda Robinson, Manager at Greencross Nursing Home & Lodge

Thank you so very much for your kind words i will pass this on to our Team-we love caring for your Mum!

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Review from Margaret B (Resident) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident in Greencross for 8 months before she passed at the end of December. I can't praise the staff enough for all the help and care that Mum was given during her time there. They are all so kind and caring, not just with Mum but you could see that they felt the same for each and every
one of the residents. My family was made so welcome when we visited and l felt l could walk away after a visit knowing that Mum would be well looked after. Thank you all so much for everything you did for my mum.
Reply from Linda Robinson, Manager at Greencross Nursing Home & Lodge

It was an absolute pleasure and privilege to care for your Mum and to know you as a family. Thank you so very much for your kind words, it means the world to us.

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Review from Karen B (Sister of Resident) published on 26 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother has been in Greencross for the last year and I am so pleased how well he has settled. The staff are so friendly and approachable and are great with my brother. They support him for all his needs and help his life be the best it can be.
Reply from Linda Robinson, Manager at Greencross Nursing Home & Lodge

Thank you very much for your feedback, it is greatly appreciated.

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Review from Jane W (Daughter of Resident) published on 1 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is well looked after, although she can be quite hard work at times. All the staff know who/where she is when you phone. They have a good range of activities and events which all the residents seem to enjoy. The social media page is fantastic for me being a bit further away so I can see what she's
up to and where she's been.
Reply from Linda Robinson, Manager at Greencross Nursing Home & Lodge

Thank you very much for your feed back, we love getting out and about with your Mum!

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Review from A L (Mother of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has settled in and is well looked after. The staff are very helpful to me and my daughter. Any problems and issues we have are discussed with the staff and together we resolve the issues.
All staff take time to talk to me and update me on my daughter's progress.
Reply from Linda Robinson, Manager at Greencross Nursing Home & Lodge

Thank you very much for your feedback, it is much appreciated.

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Review from Lynn G (Cousin of Resident) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found Greencross Nursing Home & Lodge to be excellent in the care they have provided. They have shown compassion and care and have provided support to the family when required as well. They have gone above and beyond to make sure everything has been done to ensure a settled transition from the
hospital.
Reply from Linda Robinson, Manager at Greencross Nursing Home & Lodge

We are so happy that coming to live at Greencross has been a good experience. Thank you very much.

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Review from Lauren K (Niece of Resident) published on 14 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Honestly, there are no words to describe Greencross care home - such a homely environment and all the residents are always so happy and out having fun!
My auntie was diagnosed so young with such a horrible condition stripping her of all independence. Greencross care home has welcomed her with open
arms/ taken such lovely care of her taking into account such precise detail down to her little Pinot Grigio at night time. My auntie is always so smiley when we come to visit and has settled in so well considering the huge life change. The family can't thank you all enough for everything you do. The staff have been amazing and Angie continues to thrive every day in your care! A special thank you to one member of staff in particular.
Reply from Linda Robinson, Manager at Greencross Nursing Home & Lodge

Thank you so very much for your lovely words, they mean the world to us.

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Review from Hannah B (Daughter of Resident) published on 10 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very grateful for how well looked after my dad is. All staff are always very friendly and always doing their best. Thank you.
Reply from Linda Robinson, Manager at Greencross Nursing Home & Lodge

Thank you very much for your support and feedback.

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Review from I M (Daughter of Resident) published on 4 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Greencross Nursing Home for nine months and as a family, we couldn't have asked for a better home for Mum. The staff are excellent and very informative to us regarding Mum's health etc. Mum went in when Covid restrictions were high so visiting was limited and so were activities but now
things are back to normality. Mum is getting out and has enjoyed the fun days with family in the home. I would like to say a particular thank you to the three members of staff who go over and above for Mum and the family. Not that other staff don't, but we have more interaction and involvement with the three of them.
Reply from Linda Robinson, Manager at Greencross Nursing Home & Lodge

Thank you very much for the feedback, I will pass this on to the team.

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Review from James M (Resident) published on 6 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like staying at this nursing home, it is a very good place and the staff are very helpful. The food is good and there is a great atmosphere. Would not go anywhere else. Very happy here and no worries. Thank you very much.
Reply from Linda Robinson, Manager at Greencross Nursing Home & Lodge

Thank you very much for your review, we are delighted that you feel we are doing a good job!

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Review from Douglas W (Resident) published on 6 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good food and service, staff and manager are helpful, obliging and pleasant. As good as a 5-star hotel. It's a joy. Good trips and fun. Glad to be here, it's a pleasure.
Reply from Linda Robinson, Manager at Greencross Nursing Home & Lodge

Thank you very much for your review, we are so glad that you are happy living with us.

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Review from P M (Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very good, all have their relevant Scottish Vocational Qualifications. The food is very good, if there is nothing I like on the daily menu the kitchen will make something for me (no one goes without). The laundry gets collected by night staff, this gets washed and returned the next
day. The rooms are kept clean by the domestics, they are hoovered and dusted every day. We also have a dentist and optician that looks after us when required.
Reply from Linda Robinson, Manager at Greencross Nursing Home & Lodge

Thank you very much, we really appreciate the feedback.

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Review from S R (Son of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister and I have been extremely impressed with the level of care being provided to my dad. He is thriving in this environment. The staff are very friendly and welcoming. The most impressive aspect is the sheer volume of activities run by an amazing team. Thank you for all your efforts. A special
thank you to one staff member for all of her support.
Reply from Linda Robinson, Manager at Greencross Nursing Home & Lodge

Thank you so very much for your kind words - it's good to know we are getting things right!

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Current Review Score: 9.4 (9.390)

Overview of Review Score

The Review Score of 9.4 (9.390) out of 10 for Greencross Nursing Home & Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.898 for Greencross Nursing Home & Lodge is calculated as follows: ( (97 Excellents x 5) + (11 Goods x 4) ) ÷ 108 Ratings = 4.898
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.492 Points relating to the number of positive Reviews for Greencross Nursing Home & Lodge is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2. 9 Positive Reviews ÷ 15.2 = 0.592
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 21 Mar 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Lynne

Lynne Barron

Job Title: Deputy Manager Joined: 1995

Lynne is a Level 1 RGN studying at Glasgow Royal before commencing her role as a nurse. Since then she has worked as a night shift nurse, Care home manager and is now a Deputy care Home Manager. Lynne has always worked with the elderly within the private sector and wanted to be a nurse since she was a young girl.
Lynne has worked in Greencross since 1995. Lynne is one of the longest-serving members of staff and began her career at Greencross working as night shift nurse before working her way to Nightshift sister, Home Manager and following the birth of her daughter, her current role as Deputy Manager.
Lynne believes it is important to treat all residents in the same way you would expect to be treated yourself - with kindness, compassion, dignity and respect.


Strengths - Lynne is very patient and always takes the time to talk and listen to residents. she is always considerate of the resident's views and opinions and also those of the staff. Lynne is good at organising and ensures everyone knows what they are supposed to be doing and when.
Lynne is a Continence Champion at Greencross and focuses on supporting residents to improve their continence, staff to meet their continence needs and in turn improving the health and wellbeing of the residents.
Lynne is very creative and good at thinking outside the box, she uses this skill to create interesting focal points and areas around the home for the residents to enjoy.


When Lynne is not at work she enjoys walking her dog Barney and spending time with her daughter.

Frequently Asked Questions about Greencross Nursing Home & Lodge

What types of Care is Greencross Nursing Home & Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Greencross Nursing Home & Lodge have?

There are 76 Single Rooms.

What are the Facilities & Services at Greencross Nursing Home & Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Greencross Nursing Home & Lodge to the centre of Glasgow?

4.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greencross Nursing Home & Lodge to verify any information. View our terms and conditions. Greencross Nursing Home & Lodge has an Enhanced Service - more info.