Care Homes Owned by Enhance Healthcare Ltd in Ayrshire

I have been visiting Lilias at Atlantic View for 2 years. Staff are very attentive and friendly. Rooms very clean. She is happy there, we feel she is safe and well cared for there. No complaints whatsoever

Today we celebrated my sisters birthday. Four elderly neighbours of my sister attended having 120 mile round trip to be here. I cannot praise the carers, seniors, cook, activity staff, cleaners right down to the receptionist they were all outstanding. They made my sisters day so special as well as the room we were celebrating in, so homely with decorations and table set to perfection. All staff were very attentive making sure we had all we needed. We had soup then afternoon tea and again first class. At first I was reluctant for my sister to go into a care home however I now get so much peace of mind as when my sister is now asked, she says she loves it and I can see that she is content. The staff are all great and treat my sister with dignity and most importantly they care about their residents.

Regrettably my wife died on 30th August this year but that was not before she had enjoyed 2 years and 3 months of wonderful care and attention. The care staff were magnificent and gave her much attention and love.

Excellent care. Professional, friendly, effective. Good communication. All of above set in modern, clean, welcoming facilities. Staff are incredible. My family and I am extremely grateful for the care they provide.

This is the best care home I have ever visited.

My friend has been a resident in Whiteford House since it opened and we consider ourselves so fortunate to have found the perfect place for her to live and be looked after. The care she receives has been second to none. I visit every day and always receive a warm welcome from staff on duty who make an effort to get to know the residents and their families well in order to meet their needs. It has been encouraging to see Whiteford House develop over this time. Staff consult with residents and families to seek ways to improve experiences. Many projects have come to fruition due to these consultations and it's been heartening to see the wellness room, sensory room, cafe, craft areas and most recently the gym being set up and used by residents as well as varied activities and outings. Contributing to the success of Whiteford house is the strong Management team who always find time to take on board family requests or issues and are constantly looking for ways to enhance experiences.

My mother has been in Atlantic view since January 2025 . I have found that the facility is amazing, I have recommended it to friends and family. The reception staff are great, the activities staff amazing and the management team receptive to feedback and genuinely care about their residents.

My Dad was in for 10 days & didn't want to go home so kept him in for extra 2 he also had 8 days in September he just loves looking out to the sea and have now brought him back for another respite and he is so happy

since i moved into Atlantic View I have been looked after always with dignity and respect. I have very little complaints and any timecI have complained it has been dealt with by all members of staff or by management.The home itself is always clean and tidy and never any offensive smells . The activity staff go out of their way to keep things going and will always go that extra mile to keep a smile on everyone's face .all in all O think it must be one of the best care homes .I know I wouldn't consider moving amywhere else .

.

My friend is always clean and nicely dressed, and even when he is in a difficult mood, they exercise tolerance and good humour. The home is very clean, and the staff seem to work as a team. Food looks like hotel standard and is nicely served. There are always activities to which my friend is invited. My review is based on observation of level one of the home.

Whiteford house is amazing! The staff are amazing! The way they manage to take care of my dad as well as all of the other residents is incredible! My dad loves everyone there and so do I ! They help us with a lot more than just caring for my dad, and help him learn new things all the time! The staff make him laugh when we're not around and they are just incredible ! Thank you all to whiteford house all of your hard work never goes unnoticed!

The staff are first class and so welcoming. Nothing is too much bother.

Always a pleasure to speak to staff at Wallacetown, I know they care for my aunt very well and keep her occupied which is important for her, she has days out which she enjoys and there always seems to be something on for the residents to do. The communication is also excellent.

Hi, it's really hard for residents and families in December times or any time for that matter. What I loved about it was they got outings, parties, pantomime and the best bit for me was having my brother home with the family on Christmas Day. The staff are wonderful, always smiling, welcome you, offer you a hot or cold drink.

Wallacetown Gardens has provided my mum with an excellent level of care. The team there know my mum very well and they're so friendly and helpful and caring, even when dealing with some of her more difficult behaviour. There are lots of activities available which they encourage her to take part in. I don't live locally (in Surrey) so I've really enjoyed seeing photos of my mum on the new monthly update. The team have also been helping with her growing mobility issues, including trying out different walking aids and arranging physio sessions. My mum often tells me how much she likes the team and how lucky she is to be part of the Wallacetown family.

The staff from when you enter the building have been so caring, friendly and attentive to him and from what I have observed, the other residents. The rooms are beautiful and so clean and definitely the best I have seen in the area. The view is spectacular and so uplifting to watch the world go by from the lounge/dining area. Entertainment is supplied by local artists, well-qualified hairdresser keeps up residents' appearance and I cannot recommend this home enough!

The care home and social services are not listening to the resident. She's not happy about living there, her mother lives 8 miles in Troon and her sister who's calling the shots lives 300 miles away. I know her mother only complained about her daughters care and welfare. I have been there myself visiting the resident. I have been barred for no reason. I finished with the resident sister, I only phone her almost every other day to say hello and I am barred from phoning her so she in there all alone and the care home manager has no respect for her mother. I am veteran and the resident donated to a charity which gives veterans a chance to stay in a caravan in gatehouse of fleet so how can I leave my friend whom I know for 23 years. I was always good to the resident and only cheered her up. Shame on Whiteford, I shall fight on to get justice for her mother. Because of these emails she's been informed barred her for another 3 months so if her mum sees anything, she's been told you better not complain.

This is a great care home, would recommend to anyone thinking of placing family member here. They have loads for the resident to do, they go on outings, nights out and are very well looked after, staff are really great very friendly, keep you up to date with reviews and pictures. Love this care home.

My parent has been extremely well cared for over recent years in Forbes House. Each member of staff, from all departments, makes every effort to provide professional care and to treat all residents with respect and dignity. My parent feels at home, safe and secure, and considers the staff and management to be her friends. It is good to witness that residents' needs, although complex and varied, are top priority at Forbes House. The care industry has gone, and is going through many challenges, solutions are not always immediately available, but during difficult times, my parent has received the best of care, kindness and attention.