Windyhall Care Home

3 Southpark Road, Ayr KA7 2TL
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9.8 39 Reviews
  • Windyhall Care Home, Ayr
Windyhall Nursing Home is situated in Ayr on the west coast of Scotland.

Trained, dedicated staff offer residents a relaxed and peaceful lifestyle.

The care home helps residents maintain a social lifestyle with excellent care, relaxing surroundings and great transport links.

The lounges, café area and dining area are tastefully decorated and bright and provide an excellent place for meeting friends and family.
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Care Provided by Windyhall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1600

Fee rate will vary due to different types of bedrooms on offer.

These prices are only a guideline, please contact Windyhall Care Home to find out the exact price for your requirements.

Contact Windyhall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact Windyhall Care Home to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Wendy Whiteford (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Windyhall Care Home Reviews (39)

9.8

Windyhall Care Home has a Review Score of 9.8 (9.775) out of 10, based on 15 reviews in the last 2 years.
Over all time Windyhall Care Home has 39 reviews.

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Total of 39, showing 1-20
Review from J J (Wife of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have peace of mind knowing my husband is cared for during a week of respite care. Staff and care are excellent.
Reply from Wendy Whiteford, Manager at Windyhall Care HomeThank you for your lovely review, we always look forward to having your husband and its nice that we can give you the reassurance needed to ensure peace of mind. The staff will be delighted when I share your kind words with them. Many thanks Wendy
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Review from J S (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is settled and in a great routine that suits her very well. The staff are always approachable, hard working and keen to help. Many thanks for caring so well for her.
Reply from Wendy Whiteford, Manager at Windyhall Care HomeMany thanks for taking the time to give such a lovely review, we are delighted that you are happy with the care given to your Mum and the recognition to our amazing staff that I will be happy to share with them. Kind regards Wendy
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Review from D G (Husband of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Windyhall has provided a very supportive caring environment for my wife over the last year or so. She has been treated with respect and personal attention at all times. All staff - nursing, carers, kitchen, cleaning and maintenance - have been at all times professional and attentive.
Reply from Wendy Whiteford, Manager at Windyhall Care HomeThank you for your very positive review it is our pleasure to have both yourself and your wife within our family at Windyhall, I will share your comments with all staff. Many Thanks Wendy
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Review from Allan S (Son of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am saddened that my dear auld Mother's had go into a Care Home but am delighted that she is residing in Windyhall Care Home in Ayr. I cannot praise the Management and Staff enough. Although I live over 200 miles away I can sleep at night in the knowledge that my Mum's being cared for by a truly devoted
team.
Reply from Wendy Whiteford, Manager at Windyhall Care HomeThank you Allan for your very kind review. It is lovely to hear your views and positive thoughts towards the care being delivered to your beloved Mother. I will be sure to pass on how highly you speak of our staff and windyhall overall. Many thanks Wendy
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Review from William R (Son of Resident) published on 5 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident in Windyhall,from April 23.Over that period off time.All my mother's care needs have been,carried out with dignity and respect.The home is spotless clean,My mother's clothes are clean and spotless every day.The home is never cold,even on the worst of cold days.The biggest
compliment I can give to Windyhall,is the staff,The staff are very professional and great at there jobs,under very difficult circumstances.I can't recommend Windyhall enough.
Reply from Wendy Whiteford, Manager at Windyhall Care HomeThank you William for your very kind review, the staff do a tremendous job and it is lovely to hear it being recognised. I will pass on your compliments to all our staff. Many thanks Wendy
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Review from Fiona S (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Windyhall care home is the home of each individual living there. Wonderful staff, food and environment.
From the moment we arrived we were met by friendly, professional and caring people, from the support workers catering staff, nurses and admin and management. My father thought the staff were fantastic
and liked his room, the excellent food (his words). This truly is a place that provides a Home for those requiring support.
My family and I thank you.
Reply from Douglas Thomson, Deputy Manager at Windyhall Care HomeMany thanks for the superb review, it is much appreciated.
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Review from Garry C (Son of Resident) published on 30 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum recently became a resident of Windyhall and arrived a bit worse for wear after a lengthy hospital stay and transfer. As soon as she arrived, the staff at Windyhall made her so very welcome, tidied her up and got her clean, warm and cosy. Her room was immaculate and the attention to detail with
a welcome card, flowers and lovely bedding, meant a lot to her and myself. Within minutes mum was at home and feeling great.
I cannot be happier with my choice for mum to be at Windyhall and I know she is over the moon herself. Thank you to ALL the team at Windyhall, you are all AMAZING !!
Reply from Wendy Whiteford, Manager at Windyhall Care HomeThank you Garry for your kind words, the staff will be delighted when I tell them such positive feedback. Kind regards Wendy
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Review from Doreen J (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad had been a resident at WIndyhall for 3 years now. It's very much his home. He'll be 99 soon. I would like to congratulate the staff for taking such good care of him. He loves his breakfast and his cups of tea. I'm especially impressed with the outings that he has been on and all the entertainment
and activities. Well done to all the caring and happy staff.
Reply from Wendy Whiteford, Manager at Windyhall Care HomeThank you for your lovely review, the staff are always pleased to hear their hard work and dedication has been recognised.
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Review from Ian L (Son of Resident) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very pleasant and attentive to residents.
They are always very accommodating to any requests we have made and most importantly it's a safe and caring environment for our mum. Facilities are excellent too.
Reply from Wendy Whiteford, Manager at Windyhall Care HomeThank you for your kind words and your excellent review of our home. The staff strive to promote a safe and caring environment and they will be delighted that this has been recognised.
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Review from A K (Husband of Resident) published on 17 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can only say about the care staff who go that extra mile with helping the entertainments and the care and compassion they show and give to the residents. I would like whoever it is that decides what meals the residents have just to give a thought to the one's who don't have none or partial dentures
when it comes to chewing their food.
Reply from Wendy Whiteford, Manager at Windyhall Care HomeMany thanks for your kind review, I will pass this onto the staff.
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Review from J S (Wife of Resident) published on 16 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always find the carers polite and helpful.
My husband is well looked after and it gives me peace of mind that I can leave him and he will be well looked after.
Reply from Wendy Whiteford, Manager at Windyhall Care HomeThank you for taking the time to submit your review. I'm delighted to hear we offer you peace of mind and that your husband is well looked after. We are always looking for ways to improve our service and I would be delighted to welcome any suggestions.
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Review from G M (Husband of Resident) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Windyhall is excellent, staff extremely professional, supportive and caring. The care home is also spotless/very clean. My wife is very content and happy in Windyhall. Activities and entertainment are very good.
Reply from Wendy Whiteford, Manager at Windyhall Care HomeMany thanks for taking the time to submit such a positive review, it is lovely to hear we are doing such a wonderful job. I will share this with the staff.
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Review from June P (Daughter of Resident) published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not ask for better staff, all very caring towards residents. Activities on nearly every day, entertainment also very good. Also outings on regularly. The only negative I have is the price per month which I think is far too much. But that is no reflection on staff, they are all amazing. Mum is
very happy living in Windyhall, she also loves all the staff.
Reply from Wendy Whiteford, Manager at Windyhall Care HomeThanks for your review, we strive to provide the best care to all of our residents and I will pass your kindness onto the staff.
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Review from Mary H (Daughter of Resident) published on 3 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had a two-week stay to give me much-needed respite. I could not praise the staff highly enough for the care they gave my mum. A very clean and comfortable care home providing a calm and caring environment.
Reply from Wendy Whiteford, Manager at Windyhall Care HomeMany thanks for your kind words, we strive to provide the best care possible to anyone regardless of the length of the stay. Your positive review will be shared with our staff and we look forward to seeing you again in the future.
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Review from Jean (Relative of Resident) published on 17 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot speak too highly of Windyhall. When we visit we are always greeted with a smile and addressed by name. The home is furnished in a very homely style with an atmosphere to match. It is always spotless with no hint of any unpleasant odour and the housekeeping staff obviously work hard to maintain
the standard. The food is 5 star quality both in preparation and presentation. The standard of care is excellent and we observe great interaction between all staff members and our brother-in-law who obviously feels safe and loved by all. We appreciate the care also shown to his wife who has become part of the Windyhall family. Many thanks to all.
Reply from Wendy Whiteford, Manager at Windyhall Care HomeThank you so much for your positive feedback. It makes us incredibly happy to know that we are able to achieve such goals and we will continue working hard to provide an excellent service.
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Review from Debbie M (Daughter of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have only good things to say about Windyhall.
My mum always seems really content and happy every time we visit her. The staff know all the residents really well and are so caring.
If I pop to my mum's room it's always immaculate and smells lovely and fresh.
We knew from our first-ever enquiry
visit that we wanted Mum to go to Windyhall, the initial atmosphere was just so lovely.
I never feel that I have to worry about Mum because I know she's in the best place.
Reply from Lynne Conway, Manager at Windyhall Care HomeMany thanks for this kind review, I am delighted to share this with the team. Your feedback is very much appreciated and will help many other families when looking for care homes for their loved ones.
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Review from S M (Daughter of Resident) published on 20 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of Windyhall Care Home. It has a lovely welcoming, homely feel. The staff treat the residents with so much care and compassion and the food, like the care, is of a really high standard. It's the small touches that matter. I noticed from very early on, the care staff all
know our names and we are made to feel so welcome when we visit. I really appreciate that the staff all take time to have a conversation with us, which means we feel included.
Reply from Lynne Conway, Manager at Windyhall Care HomeMany thanks for the positive feedback, as you said small personal touches go a long way in making all feel welcome and included which is the ethos of our company values.
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Review from A W (Niece of Resident) published on 16 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I arrived, without prior arrangement, at 3 pm to visit my relative. I was greeted by a very pleasant member of staff dressed in Christmas attire, indeed all the staff looked lovely and festive. The home was spotlessly clean and beautifully decorated. My relative seems very happy and content living there.
Reply from Lynne Conway, Manager at Windyhall Care HomeMany thanks for this lovely review of Windyhall, the festive atmosphere and the welcoming staff.
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Review from Leanne H (Granddaughter of Resident) published on 14 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Windyhall is an absolutely fantastic care home. Not only do they look after my gran wonderfully, they take time to speak with my grandpa every day and the staff have become great family friends. My gran has advanced dementia and moved into care during the pandemic when you could not visit the care home
prior to admission. From phoning around and looking at reviews of various care homes in Ayr, I could tell there was only one that would fit the bill and the whole team made what was an extremely stressful time so much simpler. They could not do enough for us, then and to this day. The facilities are spotless, the activity schedule is brilliant and your relative is looked after as though they are one of their own. Some people do not understand the impact a relative going into care has on the rest of the family, particularly a spouse. Windyhall has been the most excellent support to my grandpa during this time and we are so grateful he has everyone looking out for him too.
Reply from Lynne Conway, Manager at Windyhall Care HomeMany thanks for taking the time to leave this very kind feedback, I am delighted to be able to share this with the staff as they do go above and beyond to make everyone feel welcome and part of the community that is Windyhall.
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Review from Jeanette C (Daughter of Resident) published on 1 July 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Windyhall Care Home is a lovely homely care home. Mum is always treated with respect and compassion. The staff are so caring and have supported her well over the past few weeks (having just lost her beloved husband of 65 years).
Sometimes the only problem for mum is having no other resident to engage
with. She cannot speak but understands everything, and the majority of the other residents she is sitting with have some form of dementia and cannot converse with her, unfortunately. I appreciate that this is an issue that is not easily resolved. Hopefully, it may change.
Reply from Lynne Conway, Manager at Windyhall Care HomeMany thanks for the review. I will pass this on to all staff and try to engage mum in activities with those who are able to converse.
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Current Review Score: 9.8 (9.775)

Overview of Review Score

The Review Score of 9.8 (9.775) out of 10 for Windyhall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.900 for Windyhall Care Home is calculated as follows: ( (153 Excellents x 5) + (17 Goods x 4) ) ÷ 170 Ratings = 4.9
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Windyhall Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 17 Sep 2024
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 12 Jan 2026

Please do get in touch to discuss your care arrangements and to arrange a tour.

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Awards / Recognitions (1)

Meet the Team (2)

Wendy

Wendy Whiteford

Job Title: Care Home Manager Joined: 2024

Wendy joined Windyhall in June 2024.

Sharon

Sharon Miller

Job Title: Home Administrator Joined: 2020

Meet Sharon who has been our Home Administrator since January 2021.


Sharon had previously worked as our Activities Co-Ordinator and naturally progressed to her Administrative background.


She previously worked in Retail, Meals on Wheels, was a Personal Assistant and has 20 years experience in Aircraft Engineering. She is incredibly talented and can turn her hand to almost anything.


In addition Sharon has raised funds for many charities organising Fashion Shows, School and Christmas Fayres and events for the local community.

Frequently Asked Questions about Windyhall Care Home

What types of Care is Windyhall Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Windyhall Care Home have?

There are 29 Single Rooms.

What are the Facilities & Services at Windyhall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Windyhall Care Home to the centre of Ayr?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Windyhall Care Home to verify any information. View our terms and conditions. Windyhall Care Home has an Enhanced Service - more info.