What types of Care is Windyhall Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Windyhall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Windyhall Care Home to the centre of Ayr?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Windyhall Care Home, 3 Southpark Road, Ayr, Ayrshire KA7 2TL

Review from Maureen B (Wife of Resident) published on 10 April 2026 Submitted via Postal Card • Report

Overall Experience

This was my husband's first time in respite so I was a bit apprehensive. What a lovely welcome we got on arrival - lovely smiles and a great welcome. The care home is so comfortable and homely. He took part in many activities and loved the food, he actually gained 3 lbs while there for a week, and his

dietician is delighted. He was asked to sum up his time there in one word and he said "Happiness" that says it all. Thank you to all the wonderful staff for making his stay so perfect. He can't wait to come back again.

Reply from Wendy Whiteford, Manager at Windyhall Care HomeThank you for taking the time to give us such a lovely review, we are all delighted to hear your experience and your husbands in such a short time whilst in Windyhall. I will share your review with the staff, what a wonderful way to describe our home. We look forward to welcoming you both again soon.

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Review from J J (Wife of Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

I have peace of mind knowing my husband is cared for during a week of respite care. Staff and care are excellent.

Reply from Wendy Whiteford, Manager at Windyhall Care HomeThank you for your lovely review, we always look forward to having your husband and its nice that we can give you the reassurance needed to ensure peace of mind. The staff will be delighted when I share your kind words with them. Many thanks Wendy

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Review from J S (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

Mum is settled and in a great routine that suits her very well. The staff are always approachable, hard working and keen to help. Many thanks for caring so well for her.

Reply from Wendy Whiteford, Manager at Windyhall Care HomeMany thanks for taking the time to give such a lovely review, we are delighted that you are happy with the care given to your Mum and the recognition to our amazing staff that I will be happy to share with them. Kind regards Wendy

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Review from D G (Husband of Resident) published on 9 January 2026 Submitted via Postal Card • Report

Overall Experience

Windyhall has provided a very supportive caring environment for my wife over the last year or so. She has been treated with respect and personal attention at all times. All staff - nursing, carers, kitchen, cleaning and maintenance - have been at all times professional and attentive.

Reply from Wendy Whiteford, Manager at Windyhall Care HomeThank you for your very positive review it is our pleasure to have both yourself and your wife within our family at Windyhall, I will share your comments with all staff. Many Thanks Wendy

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Review from Allan S (Son of Resident) published on 6 January 2026 Submitted via Website • Report

Overall Experience

I am saddened that my dear auld Mother's had go into a Care Home but am delighted that she is residing in Windyhall Care Home in Ayr. I cannot praise the Management and Staff enough. Although I live over 200 miles away I can sleep at night in the knowledge that my Mum's being cared for by a truly devoted

team.

Reply from Wendy Whiteford, Manager at Windyhall Care HomeThank you Allan for your very kind review. It is lovely to hear your views and positive thoughts towards the care being delivered to your beloved Mother. I will be sure to pass on how highly you speak of our staff and windyhall overall. Many thanks Wendy

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Review from William R (Son of Resident) published on 5 January 2026 Submitted via Website • Report

Overall Experience

My mother has been a resident in Windyhall,from April 23.Over that period off time.All my mother's care needs have been,carried out with dignity and respect.The home is spotless clean,My mother's clothes are clean and spotless every day.The home is never cold,even on the worst of cold days.The biggest

compliment I can give to Windyhall,is the staff,The staff are very professional and great at there jobs,under very difficult circumstances.I can't recommend Windyhall enough.

Reply from Wendy Whiteford, Manager at Windyhall Care HomeThank you William for your very kind review, the staff do a tremendous job and it is lovely to hear it being recognised. I will pass on your compliments to all our staff. Many thanks Wendy

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Review from Fiona S (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report

Overall Experience

Windyhall care home is the home of each individual living there. Wonderful staff, food and environment.
From the moment we arrived we were met by friendly, professional and caring people, from the support workers catering staff, nurses and admin and management. My father thought the staff were fantastic

and liked his room, the excellent food (his words). This truly is a place that provides a Home for those requiring support.
My family and I thank you.

Reply from Douglas Thomson, Deputy Manager at Windyhall Care HomeMany thanks for the superb review, it is much appreciated.

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Review from Garry C (Son of Resident) published on 30 September 2025 Submitted via Website • Report

Overall Experience

My mum recently became a resident of Windyhall and arrived a bit worse for wear after a lengthy hospital stay and transfer. As soon as she arrived, the staff at Windyhall made her so very welcome, tidied her up and got her clean, warm and cosy. Her room was immaculate and the attention to detail with

a welcome card, flowers and lovely bedding, meant a lot to her and myself. Within minutes mum was at home and feeling great.
I cannot be happier with my choice for mum to be at Windyhall and I know she is over the moon herself. Thank you to ALL the team at Windyhall, you are all AMAZING !!

Reply from Wendy Whiteford, Manager at Windyhall Care HomeThank you Garry for your kind words, the staff will be delighted when I tell them such positive feedback. Kind regards Wendy

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Review from Doreen J (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report

Overall Experience

My Dad had been a resident at WIndyhall for 3 years now. It's very much his home. He'll be 99 soon. I would like to congratulate the staff for taking such good care of him. He loves his breakfast and his cups of tea. I'm especially impressed with the outings that he has been on and all the entertainment

and activities. Well done to all the caring and happy staff.

Reply from Wendy Whiteford, Manager at Windyhall Care HomeThank you for your lovely review, the staff are always pleased to hear their hard work and dedication has been recognised.

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Review from Ian L (Son of Resident) published on 22 April 2025 Submitted via Website • Report

Overall Experience

Staff are very pleasant and attentive to residents.
They are always very accommodating to any requests we have made and most importantly it's a safe and caring environment for our mum. Facilities are excellent too.

Reply from Wendy Whiteford, Manager at Windyhall Care HomeThank you for your kind words and your excellent review of our home. The staff strive to promote a safe and caring environment and they will be delighted that this has been recognised.

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Review from A K (Husband of Resident) published on 17 December 2024 Submitted via Website • Report

Overall Experience

I can only say about the care staff who go that extra mile with helping the entertainments and the care and compassion they show and give to the residents. I would like whoever it is that decides what meals the residents have just to give a thought to the one's who don't have none or partial dentures

when it comes to chewing their food.

Reply from Wendy Whiteford, Manager at Windyhall Care HomeMany thanks for your kind review, I will pass this onto the staff.

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Review from J S (Wife of Resident) published on 16 December 2024 Submitted via Postal Card • Report

Overall Experience

I always find the carers polite and helpful.
My husband is well looked after and it gives me peace of mind that I can leave him and he will be well looked after.

Reply from Wendy Whiteford, Manager at Windyhall Care HomeThank you for taking the time to submit your review. I'm delighted to hear we offer you peace of mind and that your husband is well looked after. We are always looking for ways to improve our service and I would be delighted to welcome any suggestions.

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Review from G M (Husband of Resident) published on 12 December 2024 Submitted via Postal Card • Report

Overall Experience

Windyhall is excellent, staff extremely professional, supportive and caring. The care home is also spotless/very clean. My wife is very content and happy in Windyhall. Activities and entertainment are very good.

Reply from Wendy Whiteford, Manager at Windyhall Care HomeMany thanks for taking the time to submit such a positive review, it is lovely to hear we are doing such a wonderful job. I will share this with the staff.

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Review from June P (Daughter of Resident) published on 11 December 2024 Submitted via Postal Card • Report

Overall Experience

Could not ask for better staff, all very caring towards residents. Activities on nearly every day, entertainment also very good. Also outings on regularly. The only negative I have is the price per month which I think is far too much. But that is no reflection on staff, they are all amazing. Mum is

very happy living in Windyhall, she also loves all the staff.

Reply from Wendy Whiteford, Manager at Windyhall Care HomeThanks for your review, we strive to provide the best care to all of our residents and I will pass your kindness onto the staff.

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Review from Mary H (Daughter of Resident) published on 3 December 2024 Submitted via Website • Report

Overall Experience

My mother had a two-week stay to give me much-needed respite. I could not praise the staff highly enough for the care they gave my mum. A very clean and comfortable care home providing a calm and caring environment.

Reply from Wendy Whiteford, Manager at Windyhall Care HomeMany thanks for your kind words, we strive to provide the best care possible to anyone regardless of the length of the stay. Your positive review will be shared with our staff and we look forward to seeing you again in the future.

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Review from Jean (Relative of Resident) published on 17 September 2024 Submitted via Website • Report

Overall Experience

We cannot speak too highly of Windyhall. When we visit we are always greeted with a smile and addressed by name. The home is furnished in a very homely style with an atmosphere to match. It is always spotless with no hint of any unpleasant odour and the housekeeping staff obviously work hard to maintain

the standard. The food is 5 star quality both in preparation and presentation. The standard of care is excellent and we observe great interaction between all staff members and our brother-in-law who obviously feels safe and loved by all. We appreciate the care also shown to his wife who has become part of the Windyhall family. Many thanks to all.

Reply from Wendy Whiteford, Manager at Windyhall Care HomeThank you so much for your positive feedback. It makes us incredibly happy to know that we are able to achieve such goals and we will continue working hard to provide an excellent service.

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Review from Debbie M (Daughter of Resident) published on 30 January 2024 Submitted via Website • Report

Overall Experience

I have only good things to say about Windyhall.
My mum always seems really content and happy every time we visit her. The staff know all the residents really well and are so caring.
If I pop to my mum's room it's always immaculate and smells lovely and fresh.
We knew from our first-ever enquiry

visit that we wanted Mum to go to Windyhall, the initial atmosphere was just so lovely.
I never feel that I have to worry about Mum because I know she's in the best place.

Reply from Lynne Conway, Manager at Windyhall Care HomeMany thanks for this kind review, I am delighted to share this with the team. Your feedback is very much appreciated and will help many other families when looking for care homes for their loved ones.

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Review from S M (Daughter of Resident) published on 20 December 2022 Submitted via Website • Report

Overall Experience

I cannot speak highly enough of Windyhall Care Home. It has a lovely welcoming, homely feel. The staff treat the residents with so much care and compassion and the food, like the care, is of a really high standard. It's the small touches that matter. I noticed from very early on, the care staff all

know our names and we are made to feel so welcome when we visit. I really appreciate that the staff all take time to have a conversation with us, which means we feel included.

Reply from Lynne Conway, Manager at Windyhall Care HomeMany thanks for the positive feedback, as you said small personal touches go a long way in making all feel welcome and included which is the ethos of our company values.

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Review from A W (Niece of Resident) published on 16 December 2022 Submitted via Website • Report

Overall Experience

I arrived, without prior arrangement, at 3 pm to visit my relative. I was greeted by a very pleasant member of staff dressed in Christmas attire, indeed all the staff looked lovely and festive. The home was spotlessly clean and beautifully decorated. My relative seems very happy and content living there.

Reply from Lynne Conway, Manager at Windyhall Care HomeMany thanks for this lovely review of Windyhall, the festive atmosphere and the welcoming staff.

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Review from Leanne H (Granddaughter of Resident) published on 14 December 2022 Submitted via Website • Report

Overall Experience

Windyhall is an absolutely fantastic care home. Not only do they look after my gran wonderfully, they take time to speak with my grandpa every day and the staff have become great family friends. My gran has advanced dementia and moved into care during the pandemic when you could not visit the care home

prior to admission. From phoning around and looking at reviews of various care homes in Ayr, I could tell there was only one that would fit the bill and the whole team made what was an extremely stressful time so much simpler. They could not do enough for us, then and to this day. The facilities are spotless, the activity schedule is brilliant and your relative is looked after as though they are one of their own. Some people do not understand the impact a relative going into care has on the rest of the family, particularly a spouse. Windyhall has been the most excellent support to my grandpa during this time and we are so grateful he has everyone looking out for him too.

Reply from Lynne Conway, Manager at Windyhall Care HomeMany thanks for taking the time to leave this very kind feedback, I am delighted to be able to share this with the staff as they do go above and beyond to make everyone feel welcome and part of the community that is Windyhall.