Harestane is a friendly home, with fantastic staff and management.Linda L(Daughter of Resident/Service User)
Staff are always friendly and helpful.Janice F(Niece of Resident/Service User)
We feel we can ask staff anything and they are always very caring and supportive.Linda L(Daughter of Resident/Service User)
Harestane is a friendly home, with fantastic staff and management.Linda L(Daughter of Resident/Service User)
Staff are always friendly and helpful.Janice F(Niece of Resident/Service User)
We feel we can ask staff anything and they are always very caring and supportive.Linda L(Daughter of Resident/Service User)
Being newly refurbished, Harestane's facilities are second to none. Throughout the refurbishment process they constantly asked themselves 'What will truly benefit clients and what will make this a real home from home?'. They feel that the results speak for themselves. With four modern, attractive, homely lounges, two of which have french doors leading directly to the beautiful gardens. There are electric recliner chairs for added comfort and even Nintendo Wii...
Being newly refurbished, Harestane's facilities are second to none. Throughout the refurbishment process they constantly asked themselves 'What will truly benefit clients and what will make this a real home from home?'. They feel that the results speak for themselves. With four modern, attractive, homely lounges, two of which have french doors leading directly to the beautiful gardens. There are electric recliner chairs for added comfort and even Nintendo Wii consoles just in case anyone feels like a spot of tennis. There are two quiet lounges where clients can enjoy there newspaper or favourite book as well as two family lounges equipped with comfortable couches, a dining area and tea and coffee making facilities for the use of visiting families. These are ideal should visitors wish extra space when visiting with grand children and extended family. The bedrooms have been decorated to the highest standards, all with modern en-suite facilities. Every bedroom in Harestane has a view of the large landscaped gardens. Rooms are equipped with hotel style furniture and luxurious curtains. Clients are encouraged and helped to personalise their rooms with their own belongings and pictures to make it feel like home. As well as individual en-suite facilities, there are four assisted wet rooms and two assisted bathrooms. A varied programme of daily activities is available for clients enjoyment. Nursing and care staff are on duty 24 hours a day. On going training from induction to further professional development is an integral part of the Home's philosophy to continually improve standards of care. Qualified catering staff provide varied menus which are assessed for nutritional value and dieticians are consulted whenever specialist dietary requirements arise. Clients are consulted on arrival at the home regarding food likes/dislikes and this is reviewed with them.
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Harestane Care Home has a Review Score of 9.0 (9.005) out of 10, based on 6 reviews in the last 2 years.
Over all time Harestane Care Home has 31 reviews.
We have no issues whatsoever. Our loved one is always well cared for and their needs are met fully. The staff know our loved one extremely well and ensure that they have the best quality of life. They keep us well informed should any issues arrive and are always available to answer any questions we...
We have no issues whatsoever. Our loved one is always well cared for and their needs are met fully. The staff know our loved one extremely well and ensure that they have the best quality of life. They keep us well informed should any issues arrive and are always available to answer any questions we may have.
The highlight of Harestane is the beautifully kept gardens with plentiful seating areas which gives a nice outlook from the rooms for those unable to get out. There are lounges for visiting families to take their loved ones...
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My wee granny has been a resident here for nearly a decade. We have got to know many staff and residents and have been happy with the consistent care on offer. We take comfort in the Care Inspectorates annual assessment of the care on offer, which has consistently sat at 5-very good and is...
My wee granny has been a resident here for nearly a decade. We have got to know many staff and residents and have been happy with the consistent care on offer. We take comfort in the Care Inspectorates annual assessment of the care on offer, which has consistently sat at 5-very good and is currently rated 6-excellent. This is exceptionally difficult to achieve given the widely known challenges of the care industry. Dementia is an emotionally difficult journey for us all to cope with, but we have found staff and the manager have always been genuine in their support towards us and importantly our loved one. We're kept informed and included in all decisions and are indeed welcome to join in celebrations and social activities that are on. The home has had the same friendly and efficient cleaners for a long time, who keep the place immaculate. Staff may come and go, however the love, hard work and determination of the Manager that keeps this place going. Thank you all for all that you do!
Mum has been in Harestane for a year now. She is happy and content with a nice sunny room which is kept spotlessly clean (as is the en-suite toilet). We have been able to personalise her room with family photos and other memorabilia. Bedding is changed daily as are her clothes which are...
Mum has been in Harestane for a year now. She is happy and content with a nice sunny room which is kept spotlessly clean (as is the en-suite toilet). We have been able to personalise her room with family photos and other memorabilia. Bedding is changed daily as are her clothes which are immaculately laundered. She loves the food and menus have recently been updated. The staff are kind and helpful and she is well looked after with a good range of group activities, concerts, and parties if she chooses to join them, as well as one-to-one attention. She has her hair done every week and enjoys that very much. Staff also manicured and painted her nails on occasion. The manager and her staff work hard to make family members feel welcome, providing tea and biscuits in the family lounge and helping us organise birthday celebrations for Mum. Any issues raised are attended to promptly and staff keep me well informed. The staff turnover is relatively low and so mum now knows many of them very well.
In need of renovation. The staff are compassionate but more required as spread too thin. Requires a handyman on site. Wheelchairs in poor condition. The blinds are broken. Windows need replacing. Very little stimulus for residents as staff do not have the time. Cleanliness needs to be improved.
In need of renovation. The staff are compassionate but more required as spread too thin. Requires a handyman on site. Wheelchairs in poor condition. The blinds are broken. Windows need replacing. Very little stimulus for residents as staff do not have the time. Cleanliness needs to be improved.
Thank you for taking the time to review us. We are very proud of our staff team at Harestane and the high levels of care they provide our clients. As a family-run business, we are also extremely proud of the standards we maintain the home environment to. This is the first review we have received...
Thank you for taking the time to review us. We are very proud of our staff team at Harestane and the high levels of care they provide our clients. As a family-run business, we are also extremely proud of the standards we maintain the home environment to. This is the first review we have received describing the home's facilities as in need of renovation. Priority Care has a team of qualified maintenance staff who constantly maintain/repair and refurbish areas throughout the home. We carry out regular inspections of the environment to ensure all areas are clean/tidy and well-decorated. We will contact you personally for a better understanding of the exact areas you feel require attention to allow us to rectify any issues promptly.
An outbreak of Covid resulted in rapid restrictions with all PPE supplied and available. Strict adherence to all rules was put in place. The staff were careful and supportive to all and took care to implement all restrictions. The staff are all in uniform and easily approached. I find them all very...
An outbreak of Covid resulted in rapid restrictions with all PPE supplied and available. Strict adherence to all rules was put in place. The staff were careful and supportive to all and took care to implement all restrictions. The staff are all in uniform and easily approached. I find them all very helpful, approachable and kind, supportive to all clients and visitors.
Thank you very much for your kind words. We are proud of our staff team and especially how they have implemented and dealt with any Covid restrictions in place whilst remaining supportive of clients and their families.
The care provided is exceptional. It is evident that residents are well looked after and communication with us is very good. The home is well maintained with plenty of staff around. We are very pleased that we chose Harestane for Mum.
The care provided is exceptional. It is evident that residents are well looked after and communication with us is very good. The home is well maintained with plenty of staff around. We are very pleased that we chose Harestane for Mum.
Director
My aunt is a resident at Harestane. She was previously at a home in Perth. Harestane staff do a great job, always attentive to residents. What struck most is the activities and entertainment that the home provides. Staff are always friendly and helpful. I am very happy with Harestane and would...
My aunt is a resident at Harestane. She was previously at a home in Perth. Harestane staff do a great job, always attentive to residents. What struck most is the activities and entertainment that the home provides. Staff are always friendly and helpful. I am very happy with Harestane and would highly recommend it, as I have done.
No problems or issues. Staff friendly. All needs met.
No problems or issues. Staff friendly. All needs met.
Harestane is a friendly home, with fantastic staff and management. We, as a family, feel very welcome in the environment. The manager is very 'hands-on'. She is like a mother to residents and is very approachable. We feel we can ask staff anything and they are always very caring and supportive....
Harestane is a friendly home, with fantastic staff and management. We, as a family, feel very welcome in the environment. The manager is very 'hands-on'. She is like a mother to residents and is very approachable. We feel we can ask staff anything and they are always very caring and supportive. Would recommend this home to anyone.
The food lacks variety, especially at lunchtime.
The food lacks variety, especially at lunchtime.
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Margaret has been the Home Manager at Harestane Care Home since the day the doors opened to the purpose built home in 1995.
Margaret is a qualified...
Margaret has been the Home Manager at Harestane Care Home since the day the doors opened to the purpose built home in 1995.
Margaret is a qualified nurse with vast clinical experience.
With the help of her team, she ensures Harestane offers the highest levels of care and comfort to our clients every single day.
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