441 Shore Road, Whiteabbey, Newtownabbey BT37 9SE
Abbeylands Care Home is beautifully situated near the shore of Belfast Lough, located in the village of Whiteabbey. The home is convenient for shops, amenities, public transport and the M5 motorway. The Abbey Shopping Centre is less than a mile away.
The service provides residential care for people who need support with everyday activities such as washing, dressing or eating, as well as keeping on top of taking regular medications. Nursing care is also available at the home for people who live with more complex medical needs.
In addition, short-term respite care is offered to give family or friends a well-earned break.
Traditional home cooking using fresh produce is offered with choices being available. Special diets can be catered for.
The home has a dedicated activities coordinator in place, providing a programme that includes a range of entertainment for all residents to enjoy.
Group: Four Seasons Health Care
Person in charge: Elanor Dodson (Home Manager)
Local Authority / Social Services: Northern Health and Social Care Trust (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 87 Service Users
Registered Care Categories*: Mental Health Condition • Old Age • Physical Disability • Substance Misuse • Younger Adults
Specialist Care Categories: Alcohol Dependence (past or present) • Orthopaedic • Parkinson's Disease • Stroke • Visual Impairment
Admission Information: Ages 65+.
Single Rooms: 71
Shared Rooms: 8
Rooms with ensuite WC: 12
Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest The Regulation and Quality Improvement Authority* Report on Abbeylands Care Home: click here
* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
The Review Score of 7.2 (maximum of 10) for Abbeylands Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Abbeylands Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.167 for Abbeylands Care Home is calculated as follows: ( (2 Excellents x 5) + (10 Goods x 4) ) ÷ 12 Ratings = 4.167
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.057 Points relating to the number of positive Reviews for Abbeylands Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 17.4 positive Reviews (87 registered maximum number of service users ÷ 5). 1 Reviews ÷ 17.4 Target = 0.057
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Abbeylands Care Home has a Review Score of 7.2 (7.224) from 1 Reviews
Review submitted from a Website Submission by Joseph C (Brother-in-law of Resident) on Saturday 14 April 2018. Relates to June 2017.
My brother in law was resident in this care home 2017/18.
Staff were very attentive and understanding.
Home was clean and presentable, manager and support staff very professional, compared to other care homes in area.
How likely would you be to recommend Abbeylands Care Home? Likely
Ronnie Cavanagh, Marketing at Abbeylands Care Home responded to this review on 20 Apr 2018:
Thank you, Joseph, for your comments about your recent experience at Abbeylands Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
There are currently no awards/recognitions posted yet for Abbeylands Care Home
There are currently no Care Home Idol entrants who have performed at Abbeylands Care Home