Ashwood House Nursing Home Reviews (6)
7.9
Ashwood House Nursing Home has a Review Score of 7.9 (7.917) out of 10, based on 1 reviews in the last 2 years.
Over all time Ashwood House Nursing Home has 6 reviews.
Review from Joy M (Granddaughter of Resident) published on 7 April 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Truly one of the best care homes I have experienced, we had to move my granny here due to horrible conditions in another home and I couldn't be happier with her here. The staff are so caring and make sure they understand each residents likes and needs, they go so far as to take detailed notes of what
kind of juice they like and how they take their tea. The nurses and carers will learn who visits the residents and so if there are any concerns they come to you after you enter or before you leave to bring up concerns. This home has made the world of difference in care for my granny as even with dementia she knows she is safe, our family can't thank the carers and nurses enough for their support and dedication to looking after my granny, they truly are some of the best we have ever encountered. It feels like a home rather than a care home and speaking to other residents they have told us that they recieve everything they could want and are well looked after.
Reply from Katrina Thompson, Manager at Ashwood House Nursing Home
Thankyou so much for taking the time to write such a positive review about our home. I will pass on these comments to all our staff.
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Review from Jennifer A (Daughter of Resident) published on 22 April 2016
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mother has been a resident in Ashwood for over two years. I am extremely happy with the care she is receiving. The staff are fantastic and have great patience with everyone. They always do there best to cheer my Mum up when she is stressed or having a bad day.They are very approachable and know the
names of all the residents relations. My father asked if my Mum's room could be freshened up. Two days later the room was painted and new carpet put down.
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Review from Alan T (Son of Resident) published on 3 February 2016
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother and father have recently moved into this wonderful facility. It is still early days, but they are settling in well, and I am finding all their needs are being met. Any problems, or queries I have had are answered immediately, and in a friendly manner.
It is hard to find a care home which
can suit both my parents needs, but I am really impressed that the staff are doing their best to fulfill them.
I find the decor of the building very pleasing for older people, as when looking around other care homes, I found they lack any personality that older folk would find comforting and warm.
There are regular activities, and residents are very welcome to join in, but not pushed to do so.
Keep up the good work, and hats off to the Manager and Deputy Manager for their hard work making my parents feel welcome, and also myself in visiting.
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Review from Joseph (Nephew of Resident) published on 22 January 2016
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My aunt has been a resident at this wonderful nursing home for almost 4 years. She is always well looked after by the professional and very friendly staff.
When you enter the home you do get that friendly homely feeling to be honest, which matters greatly I feel. Having had parents in different nursing/care
homes, this one is excellent and I would highly recommend.
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Review from Paula (Daughter of Resident) published on 20 January 2016
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A very comfortable and welcoming home. Standard of care is first class. Food and entertainment for the residents very good. Home is always warm with a lot going on. Would have no hesitation in recommending.
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Review from Robert M (Son of Resident) published on 18 January 2016
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is an excellent home with great staff, so friendly and always willing to answer any queries. My Mum has always been so happy there and as a family we are so glad to see her
being looked after so well in such homely setting. Thank you to all the staff
being looked after so well in such homely setting. Thank you to all the staff
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Current Review Score: 7.9 (7.917)
Overview of Review Score
The Review Score of 7.9 (7.917) out of 10 for Ashwood House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
- The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.750 for Ashwood House Nursing Home is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.167 Points relating to the number of positive Reviews for Ashwood House Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
- 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
- 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 1 Positive Reviews ÷ 6 = 0.167
- When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.