Ben Madigan Care Home

36 Mill Road, Newtownabbey BT36 7BH
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8.0 5 Reviews
  • Ben Madigan Care Home, Newtownabbey
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Care Provided by Ben Madigan Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £960
  • Self-Funded Residential Dementia Care: from £960
  • Self-Funded Nursing Care: from £960
  • Self-Funded Nursing Dementia Care: from £960
  • RESPITE Self-Funded Residential Care: from £960
  • RESPITE Self-Funded Residential Dementia Care: from £960
  • RESPITE Self-Funded Nursing Care: from £960
  • RESPITE Self-Funded Nursing Dementia Care: from £960

These prices are only a guideline, please contact Ben Madigan Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Northern Ireland, you may be eligible for a weekly nursing care payment of £100/week, paid directly to the care home by your local Health and Social Care Trust. This support is not reflected in this fee amount.

Good to Know

Group/Owner

Person in Charge

  • Angela Stefanoiu (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)
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Ben Madigan Care Home Reviews (5)

8.0

Ben Madigan Care Home has a Review Score of 8.0 (7.971) out of 10, based on 1 reviews in the last 2 years.
Over all time Ben Madigan Care Home has 5 reviews.

Overall Experience
  • 3
  • 1
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Date Published
  • 5
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  • 4
Reviewer Connection to Ben Madigan Care Home
  • 5
Total of 5, showing 1-5
Review from Kim A (Daughter of Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was in Ben Madigan for a short time before he passed away peacefully in their wonderful care. The staff were all very helpful and friendly and my Dad was treated with respect and compassion. He had a lovely bright room and the nursing care was excellent. As a family we were also looked after
in his final day's by the staff with the offer of a hot drink or a kind word. A lovely bright care home with a lovely kind and caring atmosphere am glad got to spend his final day's in their care.
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Review from Jacquie C (Daughter of Resident) published on 24 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We live in England so can't see Dad as often as we would like to. The staff have made our visits this week a lovely experience showing care and compassion and nothing is too much trouble. Thank you for all your help this week, you are really appreciated.
Reply from Tracey Henry, Regional Director at Ben Madigan Care Home
Thank you for your feedback in relation to Ben Madigan Care Home your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a…read more
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Review from Marion J (Daughter of Resident) published on 22 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in the late stages of dementia, she had to transfer to Ben Madigan for palliative care. The whole transfer was completed with the least amount of distress to my mother. The staff were welcoming and supportive of her and her family. There was great compassion and the highest level of care.
My mother was treated with dignity.
Reply from Sharon Butler, Regional Manager at Ben Madigan Care Home
Thank you for your feedback in relation to Ben Madigan Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a…read more
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Review from P S (Daughter of Resident) published on 21 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was brought here after a short stay in hospital, it was a totally new experience for her and also us as a family.
The staff have been really good to her and she settled well after a few days. Everyone has been great with her and we, as a family, are thankful for all the help she has been given.
Reply from Sharon Butler, Operations Director at Ben Madigan Care Home
Thank you for your feedback in relation to Ben Madigan Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a…read more
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Review from Pauline S (Daughter of Resident) published on 30 October 2017 Submitted via Website • Report
Overall Experience 1.0 out of 5
I put my mother into respite care here for 2 weeks in May 2017. Whilst in the home she developed a bed sore on her foot due to the wrong mattress being given during her stay despite the fact that the manager knew my mother was on an air mattress at home.


It is now October and the District Nurse

is still calling to the house every other day to dress the foot which still hasn't healed. I also noticed on her return home she had developed a habit of asking "is there anyone there" and "could somebody help me please". I would never put my mother in this place again!
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Current Review Score: 8.0 (7.971)

Overview of Review Score

The Review Score of 8.0 (7.971) out of 10 for Ben Madigan Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.900 for Ben Madigan Care Home is calculated as follows: ( (9 Excellents x 5) + (1 Goods x 4) ) ÷ 10 Ratings = 4.9
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.071 Points relating to the number of positive Reviews for Ben Madigan Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 1 Positive Reviews ÷ 14 = 0.071
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Ben Madigan Care Home

What types of Care is Ben Madigan Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ben Madigan Care Home have?

There are 70 Single Rooms.

What are the Facilities & Services at Ben Madigan Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Ben Madigan Care Home to the centre of Newtownabbey?

3.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ben Madigan Care Home to verify any information. View our terms and conditions. Ben Madigan Care Home has an Basic Service - more info.