Mahon Hall Care Home

My aunt has been resident at Mahon Hall for over 5 years. During this time she has been given excellent care by all of the staff. The home is spotlessly clean and my aunt is encouraged to take part in the many activities. We always find her well dressed and cheery.

I am very satisfied with the care my husband receives in the Mahon Hall.

Nursing assistances offer my aunt reassurance and spend time chatting to her, help her feel at ease and show a great level of compassion. Nursing staff always are prompt in getting my aunt medical attention from doctors etc.

My mother in law is very happy here.

She has settled in well and I would recommend Mahon Hall to anyone else.

My mother has been a resident from May 2017 and has been very settled and happy from day one. It is so assuring for the family to know just how happy she is and contented in the knowledge that she is secure and so well cared for.

My experience of Mahon Hall Care Home from my father's admission has been very positive. I am very assured that my father receives the care and attention he requires on a daily basis. The only complaint my father would have on some occasions, not all weeks, would be the standard of the food, but otherwise, I am very happy with the overall standard of care provided. Thank you.

Staff are very good and my mother has said she loves it.

Found this a very good home.

Staff and management will go out of their way to help. My mother is very happy and content with the care and attention she receives.

Action of nurse on duty must be commended. There are two relatively small notes to be aware of. During the heavy snow, there was hardly any salt put down on the car park, even though there are two boxes in the car park. Whether or not there is a maintenance officer employed by the home is irrelevant. Residents and visitors go in and out of the home daily e.g. Hospital appointments etc. This is a health and safety issue. Also, the standard of food, particularly at tea time at weekends need to be improved. My mother does not eat chicken and mushrooms, and most of the staff are aware - raised this at care management meeting.

The reception is tidy with chairs and a detailed signing book for visitors.

A big input from the 'Pal' employee who carries out a range of activities eg a quiz, baking pancakes etc and encouragement for the involvement of the residents thus reducing boredom.

Fruit and water or juices are available throughout the day.

2. Ensuite on each bedroom.

Overall excellent staff, always pleasant and smiling and a good interest in the individual needs of the resident.

The experience that we have had at this care home is difficult to put into words. It has been wonderful from the beginning without exception. The care and dedication that my brother receives is second to none and we are fully informed about any health issues he has and how they will proceed. The door is always open, there is always a friendly face who knows me by name who can put my mind at ease or answer a question. I can honestly say, I have never experienced care like it.