Beverly Lodge Nursing Home Reviews (7)
6.6
Beverly Lodge Nursing Home has a Review Score of 6.6 (6.611) out of 10, based on 2 reviews in the last 2 years.
Over all time Beverly Lodge Nursing Home has 7 reviews.
Review from R M (Daughter-in-law of Resident) published on 24 October 2024
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Thank you for the care my father-in-law received.
Thank you to the deputy manager for checking in with us and keeping us updated, your empathy was very much appreciated.
My father-in-law was always clean and shaven, room was spotless. Thank you.
Thank you to the deputy manager for checking in with us and keeping us updated, your empathy was very much appreciated.
My father-in-law was always clean and shaven, room was spotless. Thank you.
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Review from Linda P (Daughter of Resident) published on 16 April 2024
Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
Care staff work very hard and are very attentive. Felt the company was not very friendly, could improve on empathy with family. Rooms clean but bedding could be updated. Went to Beverly a few days after my dad died with a thank-you gift staff at reception, did not speak to me not one word. Need some
bereavement training.
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Review from Sandra C (Daughter of Resident) published on 23 April 2018
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A home from home. My father loves Beverly Lodge. He settled so quickly. I believe this to be the caring attitude of the staff. Everyone can never do enough for my father. I would highly recommend Beverly Lodge Nursing Home for anyone wishing to get ongoing care for a loved one. The home has outstanding
management.
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Review from Mandy C (Daughter of Resident) published on 6 April 2018
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
An outstanding care home. My father has settled very well and is very happy. The staff are fantastic nothing is a bother. Regular updates and progress are given. The care home manager is available for any questions and the home is managed superbly. The staff can not do enough for my father. I cannot
rate Beverly Lodge highly enough. It’s a home from home. Friendly caring family feel.
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Review from Elizabeth C (Daughter of Resident) published on 16 March 2018
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad is a resident and he has settled in well. I feel this is due to the friendliness off the staff. Nothing is too much bother and they are always willing to spend time chatting with dad.
We can not fault the care that dad has received and we have the knowledge that he is safe and well looked after
We can not fault the care that dad has received and we have the knowledge that he is safe and well looked after
at all times.
My dad is a fussy eater and the chef has gone out of her way to make food that he would enjoy.
We are always kept up to date with dad's daily progress and the staff are more than willing to take the time to explain things.
The home is spotless and myself and my family are content that dad is being well cared for by people who do actually care.
My dad is a fussy eater and the chef has gone out of her way to make food that he would enjoy.
We are always kept up to date with dad's daily progress and the staff are more than willing to take the time to explain things.
The home is spotless and myself and my family are content that dad is being well cared for by people who do actually care.
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Review from Donna M (Daughter of Resident) published on 16 March 2018
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Care is second to none. Staff are fantastic and very attentive to all my father's needs. He has settled in very well and very quickly and I put this down to the interaction from the staff who always pop in to chat to him. Staff are professional and caring and the home is extremely well managed. Lots
of staff on duty.
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Review from Gary C (Son of Resident) published on 5 March 2018
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Beverley Lodge provides highly personalised care to residents. Nothing is too much bother. Staff are very friendly and professional and always keep family fully informed of issues relating to my father. My dad is such a fussy eater and will get visits from the chef to accommodate his dietary needs
if there is something on the menu he does not like. Service and care is fantastic.
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Current Review Score: 6.6 (6.611)
Overview of Review Score
The Review Score of 6.6 (6.611) out of 10 for Beverly Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 3.5 out of 5 from 2 Reviews in the last 24 months.
- The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.500 for Beverly Lodge Nursing Home is calculated as follows: ( (9 Excellents x 5) + (1 Goods x 4) + (5 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 22 Ratings = 3.5
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.111 Points relating to the number of positive Reviews for Beverly Lodge Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
- 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
- 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 1 Positive Reviews ÷ 9 = 0.111
- When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.