Castlehill Nursing Home

14 Bellshill Road, Castledawson, Magherafelt BT45 8HG

Owner: Safecare Chrysalis Ltd

Person in charge: Bernadette O'Neill (Nurse Manager)

Local Authority / Social Services: Northern Health and Social Care Trust (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 34 Service Users

Registered Care Categories*: Learning Disability • Younger Adults

Single Rooms: 28

Shared Rooms: 3

Facilities & Services: Independent Living Training • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette

Latest The Regulation and Quality Improvement Authority* Report on Castlehill Nursing Home: click here

* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.5 Castlehill Nursing Home has a Review Score of 8.5 (8.544)

The Review Score of 8.5 (maximum of 10) for Castlehill Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Castlehill Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Castlehill Nursing Home is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.544 Points relating to the number of positive Reviews for Castlehill Nursing Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 2 Reviews ÷ 6.8 Target = 0.294

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Castlehill Nursing Home?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Castlehill Nursing Home

  • Sister of Resident/Service User
    2
  • Brother of Resident/Service User
    1

It is a big decision for any family when the time comes to hand over the care of their loved ones to someone else. Well, like myself and family, we can assure anyone who has to make that decision that they need have no fear when it comes to Castlehill in their choice of nursing home.
The staff are outstanding in their care and attention to all the residents of the Home. My sister who spent over a year and a half in the home before she died had the most dedicated staff looking after her in her wellbeing and during her illness in her last few months and days.
The welcome and generosity our families received when we visited (and no restrictions on your visits) was outstanding.
It's a good reflection of the homeliness of Castlehill when one hears the stories of the residents when on outings, asking can they go home soon, meaning go back to Castlehill.
Thank you, Castlehill for being such a lovely home for all your residents.

How likely would you be to recommend Castlehill Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Let me quote from my letter to Castlehill Nursing Home today:-

"Words cannot describe the immense appreciation we have and will forever hold for each and every one of you.

It was not just your total care, attention and dedication for our relative which shone through, but also your warmth and love for my sister during her 16 month stay until God called her.

Castlehill was her home until God decided it was time for her to enter her heavenly home. And from that heavenly home we are sure she will remain with you all and, in whatever ways she can, she will be your help from time to time without you even knowing.

It was an honour for us to get to know you all and we fervently hope that during life's journey our paths will cross again. "

How likely would you be to recommend Castlehill Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Castlehill is an excellent care home. My brother has been there for many years, the staff love him and he loves them right back. The staff are like members of my family now and they alert me if there is any cause for concern about my brother's health, I trust them totally to put his interests first, and when we take him out, after a couple of hours he wants to go home, and home is Castlehill.

How likely would you be to recommend Castlehill Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2014

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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