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Ratheane Private Nursing Home

58A Mountsandel Road, Coleraine, County Londonderry BT52 1JF
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Ratheane Private Nursing Home, Coleraine

Care Provided by Ratheane Private Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Claire Wilkinson(Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 111

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (65)
  • Single Rooms with ensuite Wet Room (15)

Visiting

  • Available 10am-10pm.

Parking

  • Plenty of parking spaces available on-site.
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Ratheane Private Nursing Home Reviews (16)

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8.2

Ratheane Private Nursing Home has a Review Score of 8.2 (8.231) out of 10, based on 3 reviews in the last 2 years. Over all time Ratheane Private Nursing Home has 16 reviews.

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Review from Maxine H (Daughter of Resident) published on 26 March 2025 Submitted via Website
Overall Experience

From the moment my special person my mummy was admitted I was very reluctant that this is it she's going to be locked away never to be free again but how wrong these thoughts were.From entering the unit after settling a few days the laughter her smiles all came back ! The nurses quite honestly more friends in Ratheane could not have supported showed so much devotion and love .I can never thank and love them all so much for the support and love I received to get mummy and me through this horrible journey x

Reply from Lois Edgar, Digital Marketing Executive at Ratheane Private Nursing Home

Thank you for taking the time to review Ratheane, we are glad to hear the level of care received lives up to your expectations, particularly the kind nature from the nurses. The team are a great asset to the home, and I will ensure they read your kind words. It is our pleasure to care for your mother at this time. Best Wishes.

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Review from Valerie C (Daughter of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

My mum has been a resident of Ratheane since Feb 24. In these past 12 months, I have got married in Ratheane all planned and organised by the home itself so my mum could be a part of it. My mum is so content and happy and the staff go above and beyond. Not just careers but family.

Reply from Lois Edgar, Digital Marketing Executive at Ratheane Private Nursing Home

From the entire team at Ratheane, we want to thank you for taking the time to submit your feedback on the standard of care. It is our pleasure to care for your mother, and to host your wedding was a great privilege.

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Review from John D (Son of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

First-class experience from a dedicated team. Great care was shown to my mum. Much appreciate and highly recommend this nursing home. The care was second to none and the cleanliness of the rooms are a high standard.

Reply from Lois Edgar, Digital Marketing Executive at Ratheane Private Nursing Home

Thank you for your lovely review. We pride ourselves in the high standard of the home but more importantly the standard of care. Kind Regards.

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Review from Joan S (Daughter of Resident) published on 17 April 2024 Submitted via Website
Overall Experience

Thank you to all staff members for their kindness and care of my mother. She was in residential care for ten months and we could not ask for better care. Thank you very much for all that you did. My mother enjoyed the food and got to know several of the other residents which made it easier for her to settle.

Reply from Lois Edgar, Digital Marketing Executive at Ratheane Private Nursing Home

Hi Joan, thank you so much for taking the time to review your experience of care. We are glad to hear your mother enjoyed the food at Ratheane and made some friends along the way. Your feedback is very appreciated and I will make sure it is passed on to the staff in the home!

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Review from Louise M (Daughter of Resident) published on 22 May 2023 Submitted via Postal Card
Overall Experience

My mother spent her last three weeks in Ratheane Private Nursing Home and I have to commend the staff who were fantastic with her. All the staff did their very best for her and I can't thank them enough.

Reply from Christine Thompson, Regional Manager at Ratheane Private Nursing Home

Thank you for your kind words, we appreciate how difficult a time it can be when you lose a loved one and we really appreciate that you took the time to post this review. We really appreciate all the feedback we receive and it is so important for the staff who work really hard. Thank you again we will ensure that this is passed on to the staff. Take care.

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Review from Kathleen B (Widow / Widower) published on 10 October 2022 Submitted via Website
Overall Experience

I cannot praise Ratheane highly enough. Each and every one of the staff made my husband and myself feel special and loved up to the day he died there. The staff kept me informed every step of the way when there were problems or hospital visits necessary.

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Review from Les M (Son of Resident) published on 19 August 2022 Submitted via Website
Overall Experience

My parents have been residents in Ratheane for the past six months (nursing care and dementia). Overall we have found the standard of care to be very good. The staff are professional, friendly and supportive and when there have been some minor issues these have been quickly resolved. The food is good and very much to their taste. The laundry service has improved greatly. Management are friendly and very helpful. There are plenty of activities which my parents do enjoy.

Reply from Monica Diamond, Macklin Care Homes at Ratheane Private Nursing Home

Thank you for your review. We are keen to hear from families and continually improve our standards.

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Review from Gwynneth S (Daughter of Resident) published on 30 March 2022 Submitted via Postal Card
Overall Experience

All the staff in every department are wonderful. I am always made to feel welcome when visiting. Mum is well cared for. I appreciate the work involved especially over the last two years with staff shortages. Well done to you all. Thank you so much.

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Review from Ruth L (Daughter of Resident) published on 11 September 2020 Submitted via Website
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My father was in this place for five long weeks, where unsatisfactory care was given. During this COVID situation, we were advised that the home had no means to which the residents could communicate with the family. There was no iPad or iPhone offered for us to have face to face communication when we were not allowed to visit. We were told off for phoning more than once a day, which we found very distressing when we could not visit, nor have technological means to communicate. We found the staff's attitude indifferent and rude, where we believed compassion was in order in this regard, due to the COVID restrictions. My father advised the food was poor and his laundry went missing. After an unsighted fall, my father was admitted to the local hospital, from there he spent the last three weeks of his life at another care home.

Reply from Christine Thompson, Regional Nurse Manager at Ratheane Private Nursing Home

We are saddened by this review especially during this very difficult period of the Pandemic. Due to COVID, we had to stop all internal visiting of relatives but during the 5-week stay in the home, 13 window visits occurred. Daily calls were made to one family member by the staff to give them an...  

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Review from Adrian M (Son of Resident) published on 2 March 2020 Submitted via Website
Overall Experience

Very pleased with this care home and the staff are excellent, the manager is a very nice lady and good at her job. I am more than happy with how my mum is cared for. Thank you very much.

Reply from Catherine Rooney, Gareth PA at Ratheane Private Nursing Home

Thank you so much for taking the time out to review Ratheane, we are overjoyed that you are more than happy with how your mother is cared for with us. It is a pleasure to have her with us.

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Review from Ronnie C (Son of Resident) published on 9 December 2019 Submitted via Website
Overall Experience

This nursing home provided an excellent quality of care for my late mother. The family found all the staff and carers friendly, helpful, approachable and they provided first-class care, especially in her latter days. We have a high regard for this home as it is well managed and clean. The caring and nursing staff have time to interact with the residents and the admin and catering staff are so helpful, supportive and professional. Ratheane Nursing Home helped us all through a difficult time with so much thought and compassion and our family, cannot thank them enough for that.

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Review from Maureen M (Sister of Resident) published on 18 November 2019 Submitted via Postal Card
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The staff in Ratheane Private Nursing Home are very dedicated to my sister I have no problems about her care. She is content I can go home knowing she is well cared for. Thanks.

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Review from G N (Resident / Service User) published on 13 November 2019 Submitted via Postal Card
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Very happy, good staff.

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Review from Z B (Wife of Resident) published on 13 November 2019 Submitted via Postal Card
Overall Experience
Since my husband admission to Ratheane Nursing Home in February, there have been a few problems which management attended to promptly.

All members of staff are courteous, caring and kind to my husband and me. There is one problem and is ongoing, lost laundry and toiletries, clothes have been missing for months and two quite expensive razors which I find very unacceptable.

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Review from Ruth (Daughter of Resident) published on 7 October 2019 Submitted via Website
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A lonely home. Residents are left on their own in their room for long periods of time. The facility is understaffed which restricts the staff from fully meeting the needs of the residents. The exception is the lady who does the activities goes above and beyond to care for residents. I didn’t meet the manager despite my mum being in for a month and visiting every day. On the positive the food is good and the rooms are clean.

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Review from Dorothy P (Daughter of Resident) published on 11 June 2019 Submitted via Postal Card
Overall Experience
My mother has been living in Ratheane for 9 years.

I have observed every aspect of her care with rather a critical eye as I work as a registered nurse myself and worked and visited many care homes over the years. The staff are so cheerful, caring and do not hesitate to follow up on a family request. The food is nice, home cooked with fresh fruits and vegetables and continues so as she requires a puree diet. The activities keep her interests up.

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Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.View Latest Report

Bed Vacancies

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News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (11)

  • 10 May 2018Recipient: Macklin Care Homes
  • 10 May 2018Recipient: Macklin Care Homes
  • 20 Apr 2018Recipient: Macklin Care Homes

Accreditations

There are no accreditations posted yet for Ratheane Private Nursing Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Ratheane Private Nursing Home

What types of Care is Ratheane Private Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ratheane Private Nursing Home have?

There are 65 Single Rooms.

What are the Facilities & Services at Ratheane Private Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room are some of the Facilities & Services.

How far is Ratheane Private Nursing Home to the centre of Coleraine?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ratheane Private Nursing Home to verify any information. View our terms and conditions. Ratheane Private Nursing Home has a Basic Service -more info.