Nightingale Care Centre

34 Old Eglish Road, Dungannon BT71 7PA

Nightingale in a Dungannon care home that specialises in mental health related requirements, welcoming people with a learning disability as well as many with dementia.

Up to forty-eight residents at a time can receive skilled care from experienced individuals keen to contribute to the mental health and well-being of residents, as well as helping them to practice independent living skills.

Convalescent and respite services are also available from Nightingale, as well as physiotherapy and stroke care.

Group: Four Seasons Health Care

Person in charge: Bijini John (Home Manager)

Local Authority / Social Services: Southern Health and Social Care Trust (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 48 Service Users

Registered Care Categories*: Mental Health Condition • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke

Admission Information: Pre admission assessment.

Languages Spoken by Staff (other than English): Tagalog

Single Rooms: 44

Shared Rooms: 2

Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Television point in own room

Latest The Regulation and Quality Improvement Authority* Report on Nightingale Care Centre: click here

* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

Overview

The Review Score of 9.4 (maximum of 10) for Nightingale Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Nightingale Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.831 for Nightingale Care Centre is calculated as follows: ( (49 Excellents x 5) + (10 Goods x 4) ) ÷ 59 Ratings = 4.831

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.521 Points relating to the number of positive Reviews for Nightingale Care Centre is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 5 Reviews ÷ 9.6 Target = 0.521

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.4 Nightingale Care Centre has a Review Score of 9.4 (9.352) from 5 Reviews


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Nightingale Care Centre?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Nightingale Care Centre

  • Son of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Resident / Service User
    1
  • Respite Resident/Service User
    1

Here for a limited period and have enjoyed my time due to friendliness and care received from staff.

How likely would you be to recommend Nightingale Care Centre? Extremely Likely

Overall Standard

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Average Rating:   4.5 out of 5

Ronnie Cavanagh, Marketing at Nightingale Care Centre responded to this review on 23 May 2018:

Thank you for your feedback. We are pleased to hear that your experience at Nightingale Care home has been so positive. We appreciate you letting us know how we are doing. Have a great day.

My mother now calls the care home "home". She is very happy with all aspects of her care. Medically she receives very good attention and her health has improved greatly after severe flu. The food provided is varied and suits her appetite and taste. She is treated at all times with love and respect.

How likely would you be to recommend Nightingale Care Centre? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

Ronnie Cavanagh, Marketing at Nightingale Care Centre responded to this review on 15 May 2018:

Thank you, Harry, for your comments about your recent experience at Nightingale Care Centre. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

The Nightingale home provides a safe and caring environment for my mother.

How likely would you be to recommend Nightingale Care Centre? Extremely Likely

Overall Standard

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Average Rating:   4.8 out of 5

Ronnie Cavanagh, Marketing at Nightingale Care Centre responded to this review on 02 May 2018:

Thank you for your wonderful feedback about Nightingale Care Home. We are happy to hear it has been so positive and appreciate you taking the time to let us know how we are doing. We look forward to seeing you again soon. Have a great day.

Excellent attention. The care couldn't be better. Attention is excellent. The food is good.

How likely would you be to recommend Nightingale Care Centre? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

Ronnie Cavanagh, Digital Marketing Executive at Nightingale Care Centre responded to this review on 27 Nov 2017:

Thank you, Elizabeth, for your kind comments about your recent experience of Nightingale Care Home. We are happy it has been so positive. Our residents care is our number one priority and it is rewarding to have this recognised. Thank you once again. Have a wonderful day.

We have found this to be a very good placement for my mother. The rooms are clean as are all the communal areas. The food is plentiful and varied with plenty of choices. All the staff are caring and attentive. They provide a high level of care and treat everyone as important people not objects and are very helpful to visitors to the facility.

How likely would you be to recommend Nightingale Care Centre? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

Ronnie Cavanagh, Digital Marketing Executive at Nightingale Care Centre responded to this review on 23 Nov 2017:

Thank you for your comments about your recent experience at Nightingale Care Centre. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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