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Owen Mor Care Centre has a Review Score of 1.7 (1.727) out of 10, based on 2 reviews in the last 2 years.
Over all time Owen Mor Care Centre has 7 reviews.
While the carers themselves have been friendly, kind, and hard-working, my main concern is with the senior staff, including some of the nursing team. Unfortunately, I have found them to be unfriendly, unapproachable, and lacking empathy when dealing with both residents and family members. The eye...
Some members of staff need to be aware that compassionate communication is essential in a care environment.
Unfortunately and contrary to what they tell you in regards to having vast experience with...
When I went to clear out his room, all his clothes and possessions were in just chucked into 2 black bin liners appalling behavior
In the new home, my loved one has...
In the new home, my loved one has been referred to external support services including a dentist and optician - this never happened in Owen Mor and they have benefited from weekly trips to shops/church/tea dances and taken part in daily activities and lovely family celebrations including music/tea parties/sensory actives/pet therapy. Overall they have a much better quality of life.
I find management at Owen More excellent and nursing staff. I find staffing of carers very limited, and not enough continuity of care. Too much movement of staff between units. Young carers too young and inexperienced so they don't stay.
I find management at Owen More excellent and nursing staff. I find staffing of carers very limited, and not enough continuity of care. Too much movement of staff between units. Young carers too young and inexperienced so they don't stay.
I find the staff and management very professional and friendly. The care given to my mum is outstanding. I am kept informed if there are any issues or concerns regarding my mum. My mum has settled in well and she also thinks highly of the staff and the care given. I would highly recommend the care...
I find the staff and management very professional and friendly. The care given to my mum is outstanding. I am kept informed if there are any issues or concerns regarding my mum. My mum has settled in well and she also thinks highly of the staff and the care given. I would highly recommend the care home to anyone!
Dad was very unwell when he came to Owen Mor Care Centre. All of dads needs are met 100%. He has been here a year now and they have Dad eating so well and Dad is so well looked after. He has put on weight and is more responsive. His room is like it was at home. All the staff are really approachable...
Dad was very unwell when he came to Owen Mor Care Centre. All of dads needs are met 100%. He has been here a year now and they have Dad eating so well and Dad is so well looked after. He has put on weight and is more responsive. His room is like it was at home. All the staff are really approachable and helpful
Given the current circumstances and the restrictions surrounding visiting, the staff at Owen Mor have been so helpful and reassuring over the phone. We know our family member is being well looked after and we have full confidence in all the staff. We appreciate all your hard work, especially in the...
Given the current circumstances and the restrictions surrounding visiting, the staff at Owen Mor have been so helpful and reassuring over the phone. We know our family member is being well looked after and we have full confidence in all the staff. We appreciate all your hard work, especially in the current climate. Thank you.
Thank you for your kind review the staff team appreciate the support and endeavour to continue to provide the highest standard of care for all our residents' care and comfort.
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Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.
There are 79 Single Rooms.
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
4.3 mile(s) as the crow flies, distance by road may be significantly further.
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