Length of Stay
- Permanent Care
Other Care Provided
- Meals Prepared On-site
Care Provided by Oakfield Lodge
Facilities
- Lift
- Gardens
- Bar/Café
- Conservatory
- Hairdressing
- Dining Room (residents only)
- Guest Suite
- Hobby / Activities Room
- Jacuzzi / Hydro Pool
- Library
- Lounge
- Shop
- Laundry Service
Good to Know
Group / Owner
- London Borough of Redbridge Council
- Local Authority Owned
Person in charge
- Cassandra Christie(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
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Oakfield Lodge Reviews (1)
Over all time Oakfield Lodge has 1 review.
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Overall Experience
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Review from Parul P (Daughter of Resident) published on 3 March 2020 Submitted via Website•
Overall Experience
I visited my dad on 14/2/2020 lunchtime and I was very distressed because he was in a mess.
His personal care had not been attended to, he hadn't had a shower, shaved for a few days (from the length of his facial hair) or a change of clothes. His room had not been cleaned, his bed hadn't been made.
This is not the first time this has happened, so I thought it would be right to write to you.
There was nobody in the office or the manager desk, so I spoke to the staff who were in the kitchen area. I was told that they were short-staffed and also my dad didn't have a shave because he refuses to have one. I know that the staff are trained to coax patients with dementia to do things they don't want to do.
Awaiting to hear from you soon.
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