Neu Living

And that was difficult for him .

When I left hospital after 3 to 4 years in hospital I needed somewhere to stay with 24hr support as a stepping stone to moving back home. Neu Living provided the perfect setting wtih caring support but also more freedom to come and go when I please, unlike hospital. The staff at Neu Living are very caring and approachable and the management are excellent and listen to any ideas or feedback and act on this. Neu Living helped me to get my confidence and independence back and I really enjoyed the daily activities and group outings. I am now able to return home.

This was a short stay for my daughter to facilitate my holiday. Prior to the onset of her disability she had worked as a nursing home carer and this gave an edge to the experience. Her verdict was:- 'Twelve out of ten' 'Better than Madeira!' (where she enjoyed 5 star hotel). Especially impressed by the help towards independence.

My son has been at Neu Living since July 2025, Dave and his team have looked after him the care and facility is absolutely amazing !! The facility offers a gym, hairdresser, snooker room and 1:1 medical attention. At Neu living the patient is put first and they develop a very good relationship with the family the standards and excellent care is credit to Dave and the team. Thanks to Dave and his team for all the help and hard work they are putting in helping to improve my son"s health and developing his skills to become independent and successful in life.

I make regular visits to the care home and I am impressed with the welcome and attentiveness of the staff. They seem to know and understand my resident friend well, and are extremely supportive. Nothing is too much trouble and staff are keen to facilitate fun activities and experiences. They celebrate occasions particularly birthdays well putting on parties and arranging special outings and trips. Everyone is so friendly and encouraging it. It is a delight to visit my friend!

A welcoming, kind and well equipped care home which is helping my friend recover and rehabilate found brain injury.

My friend looked so well cared for. She had lost weight due to not eating in hospital but was eating her dinner when we arrived. She was dressed beautifully and said how happy she was. one of the carers took us down to the games room where she offered us all drinks and time to catch up. She had been playing pool and air hockey with the carers previously. The difference in her was astounding. She was able to converse. We laughed so much during that time and we're looking forward to visiting again soon. Thank you so much for the work you all do.

What a lovely place. All the staff are fantastic, friendly and welcoming. She has settled in the home. I have not seen/heard my daughter laugh/smile for such a long time. To hearing my daughter laughing and seeing her smiling, is so lovely. Thank you to all the staff for having time to get to know my daughter.

My son has been a resident at Woodhill House for over a year now. He has always related well with the staff on the respite unit. They have seen us and him through a very difficult time with severe health problems eventually ending in manor surgery. He is now well on his road to recovery and we cannot praise the staff for all their input at this very lengthy stressful time. The care they give is outstanding. We have always felt he is safe, secure, and well cared for.

We have a severely disabled daughter who is nonverbal and requires 24-hour care and she attends respite at Wood Hill House for short breaks. Over time we have built and developed trust in the regular staff that work on Weston Unit. Our daughter shows signs that she is happy in this environment and as parents we feel this is a safe space. The regular staff on Weston know our daughter inside and out and often go above and beyond to provide her care and anticipate her needs. They care for her personal hygiene, health needs and she always looks happy and well-presented when we collect her. I can’t stress enough how essential this trust is with regards to leaving our daughter, they provide excellent communication and anticipate things we might find concerning. We genuinely consider them our extended family.

If I did, I know I could talk to staff and they would sort it.

Transition from children's services is a difficult time but staff at Wood Hill have done all they can to make this process easier for us all. I would recommend their services to other families in our situation.

Initially, the impression of this home was excellent however as time has gone on the cracks have definitely started to show

My husband has Parkinson's with Lewy Body Dementia. He has been resident in Wood Hill House since the middle of August 2017. The carers are very kind and caring, he is exceedingly well looked after. I am informed of any problems that arise which is reassuring. There are activities for him to join in during the week which he enjoys. Whilst he has been there, there have been a few health problems which have been dealt with immediately and efficiently. Putting him in a home is the saddest thing I have ever had to do but the good care he gets in Wood Hill House reassures me that I have done the right thing.

Since my father has been moved to Wood Hill House he has become a different person. He has settled down a lot better than he was when he was in another place. The staff and support provided are very good. We are very happy with all that happens here.

With thanks all.

When my husband moved here, it is such a long way away from me (I can't drive) that we were pressing to move him closer.

However, this home has given him such excellent care - in the understanding of his illness, the patience with which they deal with his sometimes difficult behaviour and patience, also with his aggression.

Highly recommend respite too.

The staff at Wood Hill House are friendly and helpful at all times. The food is very good and the rooms are comfortable and homely as much as possible.

The staff are fantastic! Really friendly and welcoming. The home is kept really clean. The food looks scrumptious.