Wood Hill House

522 Grimesthorpe Road, Sheffield S4 8LE

Wood Hill House is part of a family business providing care in a purpose-built, modern care centre with a range of facilities.

The centre is situated approximately 600 metres away from the Northern General Hospital and about ten minutes’ drive away from junction 34 of the M1.

Wood Hill House offers services to adults from aged 18 and above age 65. These include:

Day services
Residential and nursing care
Respite care including emergency respite
Physiotherapy and hydrotherapy
Rehabilitation
Support for individuals with long-term conditions
Support for individuals with physical and learning disabilities
Bariatric packages

Group: Horizon Care

Person in charge: Matthew Ledger (Manager)

Local Authority / Social Services: Sheffield City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 83 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Epilepsy • Hearing Impairment • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 83

Rooms with ensuite WC: 83

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

The service does not operate specific visiting hours. However, the service at Wood Hill House is aimed at supporting the wellbeing of individuals clients. Therefore, visitors are encourage to visit during the preferred visiting hours listed below.  This can provide individuals with structure to their day, aid in their daily orientation, support good nutrition and ensure staff are freely available to talk.  

Our preferred visiting hours are 
Morning:     10.00 - 11.00am
Afternoon:    2.00 - 4.00pm
Evening:    6.00 - 8.00pm

Parking:

There is a free car park to the rear of the building. On arrival at the service please report to reception and clock into the building.

Latest Care Quality Commission* Report on Wood Hill House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.4 (maximum of 10) for Wood Hill House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Wood Hill House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 10 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.833 for Wood Hill House is calculated as follows: ( (112 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 132 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.602 Points relating to the number of positive Reviews for Wood Hill House is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16.6 positive Reviews (83 registered maximum number of service users ÷ 5). 10 Reviews ÷ 16.6 Target = 0.602

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.4 Wood Hill House has a Review Score of 9.4 (9.435) from 11 Reviews


Average Ratings

  • Excellent
    9
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Wood Hill House?

  • Extremely LIKELY
    11
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Wood Hill House

  • Daughter of Resident/Service User
    5
  • Wife of Resident/Service User
    3
  • Son of Resident/Service User
    2
  • Relative of Resident/Service User
    1

My husband has Parkinson's with Lewy Body Dementia. He has been resident in Wood Hill House since the middle of August 2017. The carers are very kind and caring, he is exceedingly well looked after. I am informed of any problems that arise which is reassuring. There are activities for him to join in during the week which he enjoys. Whilst he has been there, there have been a few health problems which have been dealt with immediately and efficiently. Putting him in a home is the saddest thing I have ever had to do but the good care he gets in Wood Hill House reassures me that I have done the right thing.

How likely would you be to recommend Wood Hill House? Extremely Likely

Overall Standard

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Average Rating:   4.4 out of 5

Since my father has been moved to Wood Hill House he has become a different person. He has settled down a lot better than he was when he was in another place. The staff and support provided are very good. We are very happy with all that happens here.

How likely would you be to recommend Wood Hill House? Extremely Likely

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Average Rating:   4.9 out of 5

Since Dad's diagnosis, he has struggled enormously, we all have to different degrees.
Thanks to Wood Hill I can finally see him relaxing.
I believe this is because every member of staff and agency (staff) is incredible.
We now have a Dad who is finally understood.
All staff are so patient and knowledgeable, the kindness from everyone shines through, at every level, every time we visit.
We can rely on that Dad is cared for in every aspect even though he is so complex.
With thanks all.

How likely would you be to recommend Wood Hill House? Extremely Likely

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Average Rating:   5 out of 5

All staff were helpful, professional and very caring.
My mum was treated with the respect and care which she was used to at home.
Lots of staff on duty at all times.
Activities provided frequently.
Beautiful rooms with amazing views.
I no longer need to search for a good top class home for mum.
When the times comes, Wood Hill House will be her home.
Highly recommend respite too.

How likely would you be to recommend Wood Hill House? Extremely Likely

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Average Rating:   5 out of 5

The staff at Wood Hill House are friendly and helpful at all times. The food is very good and the rooms are comfortable and homely as much as possible.

How likely would you be to recommend Wood Hill House? Extremely Likely

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Average Rating:   5 out of 5

The staff are fantastic! Really friendly and welcoming. The home is kept really clean. The food looks scrumptious.

How likely would you be to recommend Wood Hill House? Extremely Likely

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Average Rating:   5 out of 5

When my husband moved here, it is such a long way away from me (I can't drive) that we were pressing to move him closer.

However, this home has given him such excellent care - in the understanding of his illness, the patience with which they deal with his sometimes difficult behaviour and patience, also with his aggression.

How likely would you be to recommend Wood Hill House? Extremely Likely

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Average Rating:   4.4 out of 5

The unit our relative is on is very good. Staff are excellent at their jobs, very friendly. There are a lot of facilities for him in this home and a lot of activities he can play. However, they could add extra activities for him.

The home is very good and clean, smells really nice. Domestic staff do an excellent job as the place is very clean.

Our relative gets the best support and facilities from staff.

How likely would you be to recommend Wood Hill House? Extremely Likely

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Average Rating:   5 out of 5

The holistic care received by my sister-in-law from her first day of placement has been wonderful. All grades of staff have shown respect for family and residents nothing has been too much trouble for anyone who has been involved in her care can I also say the unit sister is absolutely wonderful and keeps the family informed of any changes or incidents that are of any importance to us.
Excellent placement excellent staff.

How likely would you be to recommend Wood Hill House? Extremely Likely

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Average Rating:   4.8 out of 5

I would just like to update our review on Woodhill House. My husband is a resident there and the care that is given to them is top of the range. The staff have got so much patience even though some of the residents are very demanding. My daughter and I attend every day, have done for five months, and before that seven months in the hospital. Most of the staff know us at Wood Hill House and new ones that we haven't seen before, make us feel welcome on arrival. Nothing is too much trouble for all of them. Well done to the management for the choice of staff.

How likely would you be to recommend Wood Hill House? Extremely Likely

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Average Rating:   4.7 out of 5

All staff are super friendly to my father, me and my mother when we visit.
They assist my dad to the fullest and talk with respect, to him and about him.
There are plenty of activities, lovely garden areas, fantastic meals and catered for wonderfully.
All the staff understand my dad's needs.

How likely would you be to recommend Wood Hill House? Extremely Likely

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Average Rating:   5 out of 5

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