Elliott House

It's a difficult job looking after residents who have stages of dementia but the all do it with a smile.

My dad came to Elliott House in May last year staff are friendly sometimes you have to remind them when you want something done food not bad but could do with more variety of food activities could be improved by haveing more things to do as some people are bored just sitting there all day my dad loves all the staff he gets on well with everyone in there so that makes us happy knowing dad's happy

The leisure activities provided are excelent. Obviously it is impossible to please everyone all of the time however, they do their level best

Only been here for 3 weeks, I can say it's very clean, well-organised, and the staff are on the ball. The food is varied, with 2 choices of main - or sandwiches, plus a pud, lunch and dinner time. The building is fantastic, with big and spacial bathroom plus lovely patios and gardens for all residents. The organiser is very good first 2 weeks we had a beach party and a Mad Hatter's party. Very good. 5/5

Overall very satisfied

My mother was a resident at Elliott House from April 2022 for almost four years until her death in March 2026. My family all agree that the best decision we could have made in terms of Mum's care, was to have chosen Elliott House, bringing her to Birmingham to be close to me but also giving her a 'home for life' with a new family. The wonderful staff there always put Mum's wellbeing first and always kept me in the loop when there were any concerns about her health. They treated Mum with great professionalism, with respect and humour and recognised her as the funny, intelligent, determined lady her family all knew and loved. Elliott House sets very high standards in the care it aims to provide its residents. The food is excellent and the organised programme of activities is second to none. This is a care home that I would, without hesitation, recommend to others.

My farther in law was in this care home from 19th January until the 12th of February 2026 although he was only in there 31/2 weeks the manager Karen and her staff went above and beyond to settle him in and make him comfortable and we are only sorry his stay there couldn't be for longer you hear so many bad things about care homes but I would have no hesitation to recommend this place to anyone in the future

The activities are varied and a lot of effort goes into planning, with all the staff encouraged to take part in special events, e.g. afternoon teas, when a lot of staff dress up and the kitchen makes a variety of cakes, this reflects on the good management of the home. Thank you to all.

Beautiful care home, staff very polite and welcoming, look after residents, show love and care to old people, look after them so well, got heart for the old people show love and care to each and every one of them

Elliott House is outstanding. Mom moved into care leaving her home of 73 yrs, very stressful. Elliott House made transition for us and mom seamless, gave peace of mind. Everyone is passionate friendly approachable; most of all they CARE. Residents looked after with dignity & respect; staff supportive going above and beyond. The home is spotless, smells fresh & well-maintained, a beautiful garden. Daily activities keep the residents stimulated, singers on birthdays, fetes, cultural celebrations. You're greeted with a smile offered a cuppa. Mom's care has been second to none over four years they have always ensured she is clean & tidy, well dressed. Over the past six months, mom became bedridden, they ensured she was clean and comfy, medical needs religiously maintained although her behaviour challenging at times they dealt with this calmly. Mom passed away not only will we miss her immensely, we'll also miss friendships made. To mom & us family is everything & to us you are family.

I cannot praise all of the staff enough. The care and support my mother received went above and beyond. The home is clean, comfortable, and all of the staff are kind and caring. I could not have wished for a better place for my mum to make her final home.

This care home is well managed clean and caring. They look after all of my fathers needs as he has dementia. The management are always available for updates on his health should he need my reassurance and I'm not there the staff phone me and let me talk to him or if that doesn't work then they invite me to come to visit him. You can certainly trust this home to take great care of your loved ones

The staff at Elliot House are amazing. It's a great comfort to me knowing my mom's care needs are met and she feels safe and contented. I couldn't rate Elliott House highly enough. The activities are wonderful and there is always something going to to make them smile.

Can't fault any of the staff here at Elliott House. They are the most caring people. My parent's been in a few homes and none are anywhere near as good as this one. It's like being part of a big happy family. Nothing is too much trouble for the staff. The home itself is very well maintained and clean. Some homes smell quite nasty, but this one in my opinion is fantastic. The food is great, and plentiful. My parent is always clean and fresh smelling too. I wish we'd have had the opportunity to put my parent in here first, because they'd have been better treated, looked after, than the other homes they'd been put in.

Always a good atmosphere

Mom has been a resident of Elliott House for 3.5 years now, we can not speak highly enough of this superb home. There is a lovely homely atmosphere, clean, smells fresh, well maintained bright and modern, and is always a happy place. The team are amazing, kind and genuinely caring, dedicated and hard working, treating all residents with care, respect and utmost dignity. You are always made to feel welcome, greeted with smiles, and are always there for you to give help and support, nothing is ever too much trouble for them the whole family are treated with nothing but kindness. Excellent entertainment and facilities, beautiful calm garden area with outdoor seating easily accessible to all.

We are really appreciative for everything they do for Mom and are so grateful we found such a wonderful place for her, cant ask for anything more.

My husband is a resident at Elliott house and has been for the last 3 months .. well what can I say my husband has really adjusted to the home .. the care he receives is outstanding he looks the best he has looked in 3 years .. it was our wedding anniversary today 37 years ago.. the management and all staff gave us the best memories.. they went above and beyond to make today so so special for us .. i cannot not tell you how happy he is ..also myself .. Thank you to you all.

Overall, we found the car given to my brother at Elliott House very good. His Alzheimers has got worse during the last three years and his behaviour can be very challenging. Staff were good to let us know when there was a problem, when he was admitted to hospital etc. My only criticism is that on several occasions we would phone to speak to someone and calls were not always returned.

As a family, we were stressed and saddened when we had to put our dad into a care home. Thank goodness it was this care home he came to. We can't rate the staff highly enough. They are friendly and welcoming and clearly care very much about the residents. The level of care is very high. The little events they put on are fabulous. It's a very calm, welcoming and happy atmosphere. I can't rate this care home highly enough.

My sister has been a resident at this home since 2020. It's always a pleasure to visit, the home is clean, fresh smelling and the staff are great. Residents have lots of activities and it's always decorated to reflect the current season. Food is freely available with regular rounds of the tea trolley, plus biscuits, crisps, fresh fruit etc. A credit to the management.