Elliott House

My mom spent almost 3 years at Elliott House. She has recently passed and the care from the carers was fantastic. You all became part of her family. Special thanks to four staff members in particular along with everyone else. The kindness you’ve shown my mom will stay with me forever. You all played a part in making her last years of life special. I know Mom would like me along with all her family to say Thank you for the best care and for making us all welcome into your special home.

On my first visit, I found Elliott House to be very clean. The staff are very friendly and efficient and caring. Would highly recommend it.

The care staff at Elliott House are second to none, nothing is too much trouble and they are friendly and polite. They look after my sister really well and care for her. My sister would not be with us today if it wasn't for the care and attention Elliott House give her. All the staff are compassionate and professional.

I am extremely happy with my friend's treatment at Elliott House. She is very happy here. It is lovely to see how the staff interact with the residents, and there are always some activities for them to do. It's lovely to see her happy.

We love to come and visit our friend, as we are made so welcome and always offered a drink. We love to see her happy and content. Can't fault anything. Well done to all the staff for their care and commitment.

The staff at the home are totally awesome. My mom is a resident, and her only granddaughter graduated on Tuesday 25th, and she wasn't able to attend. The staff made the front lounge up with banners and a cake, and tea. I made up for my mom not being able to go and made her a big part of my daughter's day. It was over and above what they needed to do, but nothing is ever too much trouble. They are all so fantastic.

My father was taken in by Elliott House just prior to the pandemic. As we were unable to visit, the staff enabled us to facetime regularly. He looked happy and comfortable in his new home. As lockdown ended, a pod was created enabling us to visit one to one. They made so much effort to allow us contact with him. The care my dad has received is excellent. There are lots of activities for all residents and regular parties for us to enjoy seeing them all. We are so pleased to have found such a caring and safe environment for him. We cannot thank all the staff enough.

I am so pleased Dad has moved to this home. He is no longer overmedicated with antipsychotic medication, only having low PRN usage. He is always up and dressed. He has personal care baths, showers and etc. despite behaviour that challenges. Carers are aware of Dad's care plan. The team are always a step ahead when multidisciplinary care required. Excellent activity schedule. Approachable management team, able to share their theoretical approach to dementia care. I am able to relax at last.

I couldn't be happier with the care my nan receives at Elliott House. She is so happy there and now happily calls it home. The staff are wonderful with her and so welcoming to me and the rest of the family.

Elliot House is amazing! Mom has improved massively since moving here. The staff are all lovely and make sure Mom is involved in the activities with the other residents. I would recommend Elliot House to everyone!

The care my father has received at Elliott House has been exceptional. He has been treated with respect, kindness and dignity. Residents have a choice of menu at mealtimes in a bright and airy setting. The daily activities are varied and fun. It's so reassuring to know that my father is in a safe and caring place. Thank you.

Every time we go there is always a smiling face to welcome and a cup of tea and biscuits if we wish. My aunt is always happy, even though she's not too sure where she is. Thank you for your care in looking after her.

Staff seem very friendly, helpful and polite, nothing was too much trouble. The home is well-managed and staff respect each other.

Mom is settled and happy. The staff are always helpful and are happy to discuss any concerns. I am kept updated on any problems that occur so that we can discuss the best care for Mom.

Like all Care Homes, there has been a pressure on resourcing and funding, but the team have not let this impact the quality of care given. If you are looking for a plush hotel like care home, this isn’t it, but if you are looking for a care home full of employees who are employed because they genuinely want to care for someone, and they understand dementia, then I would definitely recommend Elliott House.

As a family, we are relieved that Mum is safe and well cared for. Thank you to all the amazing staff who put in so much care and warmth.

My mother, who has Dementia, was a resident at Elliott House from July 2018 - December 2018. She was taken to the home after it was found she could not live independently anymore and was placed at Elliott House as emergency respite care. During the period her decline was quite rapid, in disorientation, depression, severe weight loss (she came in at 52kg and left weighing 42kg), two serious bouts of Pneumonia and the boiler had broken which resulted in her being in a cold bedroom as well as the overall, constant changing space around my mum and other residents - the home was having serious renovations which meant there was no outdoor space for residents. The carers work hard but overall we had a negative and traumatic experience. Thankfully she has settled somewhere else and is happier. We were naive when looking for a care home, we were told by management if we move her - she could get worse but that was not the case.

I visited my ex-partners mother in here tonight and was highly impressed.The home has a lovely homely feeling and very welcoming, the staff are lovely. I have visited lots of care homes in Birmingham and this one is outstanding I would highly recommend.