





Elliot House provides specialist dementia care in Birmingham. The home offers a safe, relaxing and stimulating environment for all residents.
The dedicated staff work to a person centred approach, supporting the unique needs and wishes of each and every resident in a respectful and empathic manner.
The home offers a wide range of activities that residents can participate in daily.
The chef prepares meals daily from fresh and caters to diverse dietary requirements and preferences of the residents.
Care Provided by Elliott House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This is very competitive fee for the local market.
The price(s) shown are provided by the care home. Contact Elliott House for full pricing details and T&Cs.
Contact Elliott House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Lindale Homes Ltd
- Private Owned
Person in charge
- Karen Hancox(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Last Refurbishment: 2017
- Number of floors: 2
Room Information
- Single Rooms (54)
Visiting
- Elliott House is open for Visitors. 1pm-2pm & 5pm-6pm are protected meal times so please make your visiting arrangements around these times.
Parking
- The home has a large carpark with allocated disability parking.
Elliott House Reviews (33)
Elliott House has a Review Score of 9.7 (9.735) out of 10, based on 13 reviews in the last 2 years.
Over all time Elliott House has 33 reviews.
The staff at the home are totally awesome. My mom is a resident, and her only granddaughter graduated on Tuesday 25th, and she wasn't able to attend. The staff made the front lounge up with banners and a cake, and tea. I made up for my mom not being able to go and made her a big part of my daughter's day. It was over and above what they needed to do, but nothing is ever too much trouble. They are all so fantastic.
My father was taken in by Elliott House just prior to the pandemic. As we were unable to visit, the staff enabled us to facetime regularly. He looked happy and comfortable in his new home. As lockdown ended, a pod was created enabling us to visit one to one. They made so much effort to allow us contact with him. The care my dad has received is excellent. There are lots of activities for all residents and regular parties for us to enjoy seeing them all. We are so pleased to have found such a caring and safe environment for him. We cannot thank all the staff enough.
I am so pleased Dad has moved to this home. He is no longer overmedicated with antipsychotic medication, only having low PRN usage. He is always up and dressed. He has personal care baths, showers and etc. despite behaviour that challenges. Carers are aware of Dad's care plan. The team are always a step ahead when multidisciplinary care required. Excellent activity schedule. Approachable management team, able to share their theoretical approach to dementia care. I am able to relax at last.
I couldn't be happier with the care my nan receives at Elliott House. She is so happy there and now happily calls it home. The staff are wonderful with her and so welcoming to me and the rest of the family.
Elliot House is amazing! Mom has improved massively since moving here. The staff are all lovely and make sure Mom is involved in the activities with the other residents. I would recommend Elliot House to everyone!
The care my father has received at Elliott House has been exceptional. He has been treated with respect, kindness and dignity. Residents have a choice of menu at mealtimes in a bright and airy setting. The daily activities are varied and fun. It's so reassuring to know that my father is in a safe and caring place. Thank you.
Every time we go there is always a smiling face to welcome and a cup of tea and biscuits if we wish. My aunt is always happy, even though she's not too sure where she is. Thank you for your care in looking after her.
Staff seem very friendly, helpful and polite, nothing was too much trouble. The home is well-managed and staff respect each other.
Mom is settled and happy. The staff are always helpful and are happy to discuss any concerns. I am kept updated on any problems that occur so that we can discuss the best care for Mom.
Whilst Dads dementia has obviously deteriorated, it’s a testament to the love and care he receives from the Care Team that he seems happy and settled in his environment.
There is a genuine desire to ensure the residents have their best day every day, with varied activities, entertainment and social interaction with each other. There is open communication with the relatives, menus are published, and family meetings are held.
Like all Care Homes, there has been a pressure on resourcing and funding, but the team have not let this impact the quality of care given. If you are looking for a plush hotel like care home, this isn’t it, but if you are looking for a care home full of employees who are employed because they genuinely want to care for someone, and they understand dementia, then I would definitely recommend Elliott House.
My mum has been given a new lease of life there, she's happy and well looked after. She's always telling us about the activities that she does and enjoys and the treats she has. She loves the pampering sessions and the high teas especially.
As a family, we are relieved that Mum is safe and well cared for. Thank you to all the amazing staff who put in so much care and warmth.
My mother, who has Dementia, was a resident at Elliott House from July 2018 - December 2018. She was taken to the home after it was found she could not live independently anymore and was placed at Elliott House as emergency respite care. During the period her decline was quite rapid, in disorientation, depression, severe weight loss (she came in at 52kg and left weighing 42kg), two serious bouts of Pneumonia and the boiler had broken which resulted in her being in a cold bedroom as well as the overall, constant changing space around my mum and other residents - the home was having serious renovations which meant there was no outdoor space for residents. The carers work hard but overall we had a negative and traumatic experience. Thankfully she has settled somewhere else and is happier. We were naive when looking for a care home, we were told by management if we move her - she could get worse but that was not the case.
I visited my ex-partners mother in here tonight and was highly impressed.The home has a lovely homely feeling and very welcoming, the staff are lovely. I have visited lots of care homes in Birmingham and this one is outstanding I would highly recommend.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 August 2022Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Elliott House.
Awards / Recognitions (0)
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Accreditations
There are no accreditations posted yet for Elliott House.
Meet the Team (2)

My passion is dementia care and supporting people to live a fuller life while living with dementia.
I have 15 years of experience in care home Management
My qualifications are:
- Registered Managers Award level 4- CMI Level 5 Extended Diploma in Management and Leadership.
- Train the trainer.
- Diploma in dementia care matters.
I am happy to spend time with people to explain and show the services provided at Elliott House.

I am always on hand to support the families with any concerns or enquiries.
I have an NVQ level 3 in business administration, I love my role and have supported the manager for continued improvement.
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