There are no words to describe the care and compassion shown to myself and my grandad
Suzanne C (Granddaughter of Resident)
lovely friendly welcome and beautifully furnished accommodation
Susan D (Daughter of Resident)
Staff are friendly, caring and kind and treat her with respect.
C M (Niece of Resident)
Fees are inclusive of:
The costs of your personal care
Accommodation
All meals, snacks and drinks
All activities at the home
Personal Laundry
Home newspapers and magazines
Access to Wi-fi – if relevant
Personal newspapers and magazines
Guest dining
Offsite activities and appointments
Hairdressers
Chiropody etc
These prices are only a guideline, please contact Trinity House Care Home to find out the exact price for your requirements.
Contact Trinity House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:
If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.
Contact Trinity House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:
The home has on-site parking with 2 designated disabled parking spaces
ample on-street parking is also available
Trinity House Care Home has a Review Score of 9.7 (9.690) out of 10, based on 11 reviews in the last 2 years.
Over all time Trinity House Care Home has 40 reviews.
5.0 out of 5
Catherine thank you for your kind words in the review i will be sure to hare this with the team, we were so privileged to be able to help you all celebrate mums milestone birthday and for memories to be made, it is also lovely to hear that after 3 years mum still enjoys what is going on within Trinity , thank you again for the review and here is to making many more memorable moments for mum and family for many years to come.
5.0 out of 5
: Thank you for your lovely feedback. I will be sure to pass this on to all the team at Trinity House. it is a pleasure to care for your mum and to see her settling enjoying activities and making friendships with staff and residents and we look forward to supporting you all to make more memories in the future. (Name: Ann Lyell Email: manager@trinityhousecare.com Position: Home Manager)
5.0 out of 5
Thank you for your lovely feedback. I will be sure to pass this on to all the team at Trinity House. It is lovely to hear that you feel welcomed when you come to visit. the occasion of the 100th birthday was a great milestone and we were privileged that we were able to assist in the memorable celebration Thank you again for the lovely review and we look forward to supporting you to make more memories in the future.
4.0 out of 5
Thank you for the lovely review, I am so pleased that your Mum is making friends and enjoying her time at The Trinity.
5.0 out of 5
Thank you for taking the time to review the care and support we provide at Trinity House and for for your lovely feedback. I will be sure to pass this on to all the team at Trinity House. It is lovely to hear that you feel comfortable to offer suggestions and feedback as we rely on feedback to assist us with continually striving to offer the best care and support and outcomes for all our residents. Thank you again for the lovely review
5.0 out of 5
Thank you for taking the time to review the care and support we provide at Trinity House and for your lovely feedback. I will be sure to pass this on to all the team at Trinity House. It is lovely to hear that you feel that despite your friend needing care and support she is enjoying life at Trinity and joining in activities . Thank you again for the lovely review and we are so pleased that your friend has joined us at Trinity as she certainly keeps us all entertained.
5.0 out of 5
Thank you for taking the time to complete a review on Trinity House, and I will, of course, pass on your kind words to the rest of the team, we believe that our residents should be able to feel valued and to participate in a wide range of activities that make them feel still very active and included in the community, nothing is impossible, age is only a number.
5.0 out of 5
Thank you for taking the time to complete a review on Trinity House and I will of course pass on your kind words to the rest of the team. We were glad we can support families in the stressful time of having to find a care placement for a loved one and make the transition to care easier. Your partner has settled well into trinity and certainly very quickly became part of the trinity family.
5.0 out of 5
Thank you for your lovely feedback Liz. I will be sure to pass this on to all the team at Trinity House. It is lovely to hear that although Your mother-in-law is needing care and support she is enjoying life at Trinity and joining in activities and that you feel welcomed when you come to visit. Thank you again for the lovely review and we are so pleased that your mother-in-law and extended family have joined us at Trinity as she certainly keeps us all entertained. And we look forward to supporting you to make more memories.
5.0 out of 5
Thank you for taking the time to complete a review on Trinity House, and I will, of course, pass on your kind words to the rest of the team, we are all very fond of your mum and it's lovely to see the interaction and the benefits Mum gets from all the activities and community engagement she really enjoys the interaction with the nursery children.
4.0 out of 5
Thank you for taking the time to complete a review on Trinity House, and I will, of course, pass on your kind words to the rest of the team, we were glad we could support families in the stressful time of having to find a new placement, your mum has settled well into trinity and certainly very quickly became a friendly face and does enjoy the social activities and outings it has been lovely to see the move had a positive outcome for mum and many more memories can be made at Trinity.
5.0 out of 5
Thank you for your lovely feedback Lorna I will be sure to pass this on to all the team at Trinity House. It is lovely to hear that you feel that despite your sister needing care and support she is enjoying life at Trinity and joining in activities and that you feel welcomed to join us with our activities. Thank you again for the lovely review and we are so pleased that your sister and yourself have joined us at Trinity as she certainly keeps us all entertained. and we look forward to supporting you both to make more memories.
5.0 out of 5
Thank you for your lovely feedback. I will be sure to pass this on to all the team at Trinity House. It is lovely to hear that you feel that despite your mum needing care and support she is enjoying life at Trinity and joining in activities and has settled in really well. Thank you again for the lovely review and we are so pleased that Mum has joined us at Trinity as she certainly keeps us all entertained.
4.0 out of 5
Thank you for your lovely feedback. I will be sure to pass this on to all the team at Trinity House. It is lovely to hear that you all enjoyed the afternoon that was arranged for Mum's birthday and glad that you feel welcomed to Trinity House on your visits. Thank you again for the lovely review and we look forward to welcoming you again to Trinity House to make more wonderful memories.
4.0 out of 5
Thank you for your review, in particular in relation to the care and support provided to your mum during her time within Trinity House Mum certainly made an impression on both staff and residents during her time within the home. There have been many memories shared, we are deeply sorry for any upset and distress caused in relation to the issues with finance. As soon we were made aware of the issue at home level, we immediately escalated this to the relevant team and the issue was resolved within the given time frame. Currently, Care Concern Group are continuing to review the situation to ensure the improvement of our processes and communication to relatives.
5.0 out of 5
Thank you for your review and lovely feedback, especially during this difficult time for both yourself and the wider family. I will be sure to pass this on to all the team at Trinity House. It is lovely to hear that you feel that despite the circumstances around the visit that not only was your uncle given the care, support and reassurance but that this also extended to yourself during your visit. Thank you again for the lovely review and we greatly miss your uncle within Trinity House and we all have wonderful memories of his antics.
3.0 out of 5
Thank you for your review, we are deeply sorry for any upset and distress caused. We continue to review the situation to ensure improvement of the services we provide.
3.0 out of 5
Thank you for your review, we are deeply sorry for any upset and distress caused. We continue to review the situation to ensure improvement.
5.0 out of 5
Thank you for your lovely feedback. I will be sure to pass this on to all the team at Trinity House. It is lovely to hear that your aunt was able to spend her birthday with family and friends and in doing so, you will have come away with some great memories. Thank you again for the lovely review and we look forward to welcoming you, your family and friends again to Trinity House to make more wonderful memories. Ann Lyell.
4.0 out of 5
Thank you for your feedback at Trinity House - we value your opinion and take any concerns seriously. I am sorry your visit was not good. I am observing and reviewing the care given, as this is not normal practice at Trinity House. I can reassure you that going forward, your visits will be more positive as staff spend a lot of time promoting independence and choices and your loved one is now settled into the home and appears happy in his environment. I am happy to meet with you should you wish to talk and discuss what we offer in the care home to promote good outcomes for all of our residents.
The Review Score of 9.7 (9.690) out of 10 for Trinity House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.
"My name is Ann Lyell and I have worked in the care sector for over 26 years. My introduction to care came after qualifying as a nurse in 1996. I have always worked in the private sector, particularly in elderly care within a care home environment.
Throughout my career I have met with great colleagues and having good mentors has enabled me to expand my knowledge and skills providing me with valuable experiences to be able to progress into care home management, which I have been doing for over 6 years now.
I have a great passion for dementia care and strive to deliver the highest quality of care to all residents and promotion of inclusion for all within a care home environment.
Abbie has been a nurse for 15 years. She started her career at Trinity House as a nurse and progressed to clinical lead, and she has now been promoted to Deputy Manager. When we asked Abbie what the best part about working at our all-inclusive care home was, she said, “We are like one big family, and the residents are like my Grandparents. I love building relationships with them”.
My name is "Angie" Wallace and I am the new administration officer at Trinity House Care Home.
I was a senior customer service manager with 27 years of experience in all things retail, including administration, marketing, cash control and people policies.
I've made the change into the Care Sector so I could use my skills and abilities to really make a difference in the background support to the home."
Anna is one of our team leaders when we asked her what the best thing about working at Trinity House was, she said that we are all a family, and no two days are the same.
Meet Ellen, she is one of the Team Leaders here at Trinity House she has been with us for 3 years. Ellen is currently doing her nursing studies through Trinity House. When asked what the best part of working in Trinity House is she said the people you meet and the bonds you make with the residents.
Robert started his career with us as a Care Assistant and has now moved onto being a Receptionist. When we asked him what’s the best part of working at our all-inclusive care home, he said “I love hearing staff and residents’ life stories and hearing what they did in their lives”.
Billy is our newest receptionist to join our team, when asked what he enjoys the most about working at Trinity he said meeting new people and seeing all the residents
At Trinity, Martyn leads the kitchen with passion and dedication, ensuring residents enjoy nutritious, high-quality meals tailored to their needs. Focusing on fresh ingredients, thoughtful menu planning, and a warm dining experience, he brings comfort and care with every dish served.
Alison is our Head of Housekeeping, she has recently joined our team, when asked what she enjoys most about working at Trinity she said chatting with the residents as she cleans and learning about them.
Alex is one of our Activity Coordinators. When asked what the best part of working in Trinity House she said planning fun activities for the residents and making bonds with the residents. Alex is proud of the birthday wish plans that she started when she joined the team, which have been a big success in the home.
Inma is one of the activity coordinators. when we asked Inma about the best part of working in Trinity House, she said she enjoys taking the residents out on outings and seeing them smile.
Sam is one of our hairdressers, when we asked Sam what the best part is about working at Trinity House, she said it is chatting with the residents, transforming their hair, and helping them feel their best selves.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Trinity House Care Home to verify any information. View our terms and conditions. Trinity House Care Home has an Enhanced Service - more info.
