Springvale Care Home

To everyone working in this facility thank you so much.

The professionalism, dedication, and compassion of all staff brings us great comfort and reassurance to know that our mum is in the best place. We can't thank you enough.

My Mum has been in Springvale for about two and a half years, after a relatively long period of time admitted to hospital, and is settled in this care home. She has undoubtedly benefited from taking up residence in the home and we, as the immediate family, have also recognised the high level of care, comfort and professionalism extended by the staff that she has experienced during this time. We'd looked at a few homes in the East Dunbartonshire area and felt that Springvale was the best one we'd looked at/visited which satisfied my Mum's requirements. We remain happy with the care provided.

As a family, we are sincerely grateful to the Management and Staff at Springvale Care Home and would not hesitate to recommend it to others.

Mum lost her dentures last autumn and it took us some weeks to replace them . This made it very difficult for her to get used to them again , but the staff have been so patient and encouraging that she is now able to keep them in for longer periods each day . They are also very attentive ensuring that she does not yet eat with them and making sure she does not misplace them again . This is very typical of the care that the staff in Primrose unit carry out for not only my mum but other residents too . As a family we are very grateful for the level of care they continue to provide in what is now her 7th year in Springvale Care home .

The team at Springvale are exceptionally good at what they do. The care and attention they give to my sister and all of the residents there is not only caring and attentive but extremely professional. Our lives have changed for the better knowing that my sister good not be in a better facility for her very special needs,

Thanks to all.

Would highly recommend.

Every resident is made to feel special not just on birthdays or when visitors are around but everyday, with all their needs met and medical requirements addressed without delay informing their families every step.

My mum passed away yesterday after almost two years at Springvale, two years when we knew she was cared for when we could relax and just enjoy visiting her. The staff became like family, always caring, and always friendly. I can't recommend this wonderful place highly enough. Our family loved the amazing birthday and Mother's Day events we could all enjoy with Mum.

Mum has been at the home for over a year. The care and friendship are second to none. Very grateful we picked this care home. There are daily activities to keep the residents active and having a laugh with tea and cakes never far away. Brilliant care home.

Our dad spent the last 8 months of his life in Springvale Care Home. I honestly don't know where to start. The overall service given to my dad and us as a family was above and beyond anything we expected. Please look at the home's social media page. The information shared and the photographs speak for themselves. We will forever be grateful.

My sister has recently moved into Springvale Care Home and arrived to a lovely welcome by all staff. The staff have gone above and beyond caring for her. Her room is lovely and kept immaculate. There are great activities each week and outings. The onsite handyman has put up pictures, mirrors etc and made it very homely. The admin team have been great getting her registered with doctors etc. Cannot rate the staff highly enough. I would recommend this wonderful to anyone.

From our initial visit to the home we as a family could tell this was a special place. The home is so welcoming and scrupulously clean. Each area is fresh and modern. It is stressed that this is the residents' home and they/their family can come and go as they please. The room my aunt has is beautiful, the decor is neutral and the furniture is modern and more than adequate storage is provided. Residents are encouraged to make it feel like their own room so the resident handyman puts up pictures and we used our own bedding. There is a fabulous wet room in each room and a wonderful assisted bathroom. The staff go above and beyond, nothing is a bother. My aunt has had her hair cut and highlighted and her nails done in her first week at the home. The personal care my aunt is receiving is amazing. All management team are so approachable and have helped us navigate getting my aunt in and settled. The staff on Bluebell Wing are the most dedicated and caring professionals. 10/10 score all round.

Caring is an extremely difficult job, and Springvale Staff continue to provide the best.

Thank you, Springvale; you are doing a wonderful job.

I would like to commend Springvale Care Home. Mum has been taken care of there for almost two years now, and she is being well cared for. As a relative, the staff are all like part of a big family, from the Admin staff as you come in the front door to the hairdresser Alison, the kitchen, laundry and cleaning staff, who are always interested in Mum’s well-being and chat to her when they are in her room. Unable to visit because of Covid on Mum’s recent 99th birthday, the staff in the Primrose unit made the day special for her and sent me photos of the occasion. It meant so much to me. The standard of the food is excellent at the moment thanks to innovative ideas in the kitchen, and the efficiency of the laundry has also improved. As with any situation, there are occasional glitches, but the unit staff and management are keen to hear any complaints and are quick to take action to remedy the situation. Well done everyone.

It's not perfect, but nowhere is, but this is next to it.

I would wholeheartedly recommend this home.

Fantastic activity programme for December. Great variety of entertainment which I think would cover everyone's needs. I went to some of the entertainment and loved it. The jive dancers were absolutely amazing. Great energy. The songs they danced to, all the residents remembered and sang along.

A big thank you to all the staff - they are a great team of people.

My mum has been at Springvale for more than a year! I can't praise the staff and management enough; they always give 100%! Nothing is a problem to them, and their staff make the resident's family so welcome! They have lots of varied activities for the residents and even go all out to help individual residents! I'm so glad my mum is in Springvale! It's peace of mind for me knowing she's safe and couldn't be cared for any better!