Eastcote Park

Mum died in February and Dad announced that he would like to move to a Care Home. I knew it would have to be a special sort of Care Home, one that would allow him to live independently whilst also being able to mix with others and be looked after, and viewed several in the area (I live in Knowle), but it wasn't until I walked through the doors at Eastcote that I knew I'd found The One. It just feels right and is rather like a cross between a Five Star Hotel and Luxury Cruise. Dad's room with private wet room, plenty of space, his own patio overlooking a grassed and beautifully planted quad (which is prettily lit at night), his own pictures and mementoes, desk and large TV. A wonderful communal lounge, with crafts area; cinema; amazing dining room which serves the most fantastic food (the menu is mind-boggling!). It really is a dream. There's a hairdressing salon and a gym, and a bar too! The staff are amazing - kind, compassionate and fun, and Dad is so happy and feels safe.

My sister has been in Eastcote just over two weeks. She has been very happy and looked after excellently. The staff and management are all so helpful. Nothing is too much trouble, the food is first class. My sister will be back in September.

My mum recently had a respite stay at Eastcote Park and I've got to say wow. From the outside the building had us sold but it was the warm greeting from all the staff on entering that put myself and mom at ease. The rooms are spacious, mum states the carers were lovely and nothing was too much trouble and she said the food was delicious. Thank you, would definitely recommend.

Very pleasant stay. Remedial. Facilities very adequate for need. All staff were very pleasant and helpful. Unfortunately, I tested positive for Covid while at Eastcote Park Care Home, so was confined to my room most of the time. Services, like daily laundry, helped to make my stay easy and comfortable. Good room service (food, etc.),

There were a few teething problems on my arrival as the room was new and had not been used before but they were put right straight away. My care was excellent after the staff were made aware of my capabilities. Overall - excellent care and facilities and very suitable for my short stay after being in hospital.

B. Clarify support and supervision with the resident present and explain that if the resident changes their mind to check with family first.

What can I say about this care home apart from it's the best. We looked at every care home in the surrounding areas, we also spoke to friends who had experience of their loved one being in a care home. From our first viewing, talking to the manager and his team, and seeing what was being provided, we instantly knew that this was the place for our Mum/Nan. Our expectations have been more than exceeded and as a family, we have complete confidence knowing that Nan is professionally but lovingly cared for. The entire staff team are a credit to the manager and we can not thank them enough for everything they do. If you are looking for a care home you really must visit this one.

My nan has been so happy at Eastcote. It’s such a caring and cheerful place. The staff are second to none and the facilities are amazing. Nothing is too much trouble. We know that nan is well cared for at Eastcote.

My great aunt stayed at this wonderful place for 2 weeks respite which allowed her family much-needed rest. They left knowing she was in safe, caring hands and daily updates really put our minds at rest, she was so well looked after. She had a great time and not once was she unsettled. The care was excellent would highly recommend.

Cannot thank four particular members of staff and all their colleagues enough for taking such exceptional care of Mum.

All the staff at Eastcote Park have been amazing, since my initial enquiry, through to admittance and welcome of my father to their fabulous home. The home is just like a 5-star hotel, and the level of care, attention and kindness of all the staff is also 5-stars! I am so grateful to all at Eastcote for making my father so welcome and looking after him with genuine kindness. With many thanks.

It was a big move for Mum, but the care and support provided by the Eastcote team have turned a difficult time for all the family into a positive move. The care team are attentive and encourage socialising, including activities for those residents that wish to. This has been really helpful for Mum. The facilities, catering and location are second to none. It is also, comforting to know that Mum’s support needs such as a doctor, dentist, chiropodist, hairdresser, etc are organised by the care team. Mum has only been at Eastcote for a month, but it seems to be a really positive start.

We moved my nan to Eastcote Park in the middle of June and have been blown away with the facilities, attention to detail and care by the staff. It feels like a 5-star hotel when you walk in from the piano bar, gym, hair and nail salon and even the most beautiful spa-like bathroom. Nan hasn’t had a bath in years, and since being there, she’s had one almost every night; she already looks better and feels great since her move. The move was made stress free by all the wonderful staff, and I’m so pleased Nan now gets to have the 5-star treatment she deserves.

At Eastcote Park Mum has a ground floor room with her own french windows onto her own patio and complete with patio furniture. The staff could not have been more welcoming to both Mum and her family. Everything is 5* and Mum has perked up enormously since being there and is very well looked after, not just meals and cleaning but the staff actually care about her appearance and happiness. We are so happy we made the decision to move Mum, it’s a hard decision putting a loved one into care but at Eastcote we feel like a huge weight has been lifted off us and all our worries about her isolation have gone. Thank you so much to ALL staff there. Mum feels like she is staying in a 5 star hotel and can recommend the afternoon tea and prosecco she enjoyed with her cousin recently!

All the staff without exception are delightful and cheery. I have already recommended Eastcote to others looking for care for their relatives.

From the second you enter the home the care and attention from the admin staff is absolutely fantastic, the care to all residents is second to none very caring, most polite, excellent and very attentive. Wonderful atmosphere 10/10 keep up the very good work home from home.