Eastcote Park

I am an Operations Manager with Cinnamon Care and the Registered Manager at Eastcote Park, whilst I am responsible for Eastcote Park Retirement Village and Care Home, I also manage the company's electronic care planning system and support other General Managers to reach the company quality standards.

I am passionate about providing the highest standards of care and support to the people who choose to live with us and ensuring that my team operate at the same level.
It is a real privilege to care for your loved one and my whole purpose is to ensure that we aim the best at what we provide.

I count myself fortunate to have gained so much valuable experience. My career in care started many years ago.

Since the age of 16 I have met, by profession I am a qualified Social Worker and have managed a wide range of community services, residential and nursing homes working with older people, people with a learning difficulty, people living with dementia and supporting people who are at the end of their life.

In my last role working for Cinnamon Care, my care home was rated Outstanding by the Care Quality Commission which I am immensely proud of.

I have met, cared for, and worked with amazing people who have taught me much.

I am the Resident Services Advisor at Eastcote Park; I support individuals and their families to make decisions about their future retirement and care choices. I also build a network of local contacts to support the interests of our homeowners and residents, as well as the business.

I have worked in the retirement village and care industry for the last 18 years, from sourcing land to planning permission and supporting the build process to meeting prospective residents and supporting their move-in process. I have personal experience supporting family members to find the right retirement and care options for themselves and know how important it is to understand the individual’s situation and to find the solution that is right for them.

I am married with twin daughters, who are both trampoline coaches, which has led me to become a qualified judge. I am an avid Harry Potter fan and keep my husband baffled by some of the references to the books and movies! I love to travel, especially with my family, having taken many different holidays from beach to city to adventure and theme parks (especially Harry Potter-themed parks). I love to read and can often be found curled up with a good book, I go everywhere with my Kindle. A random fact about me is that I can recite the alphabet backwards and it has actually proved to be quite a useful tool.

Hello, my name is Joanne, and I am the Activities coordinator at Eastcote Park.

I have worked in care for over 20 years. I worked my way up to a senior carer; then, I was given the opportunity to lead activities coordinator for over 2 years, which I enjoyed, as I like to bring a smile to the residents' faces.
I am passionate about ensuring all the residents receive happy, enjoyable, varied, and meaningful activities along with social events inside and outside the home.

I encourage the residents to join in meaningful activities to promote mental stimulation and physical well-being while maintaining their independence, choice and dignity, enabling them to lead a full and active life as possible.

I have worked for the Cinnamon Care Collection for the past 7 years and I am really excited to be at Eastcote Park and feel that my experience will be beneficial to the residents and families I meet here. Empathy, understanding and a real-world experience of the issues facing families and their loved ones are a few of the things I bring to the team and along with colleagues, we can help make the transition into care as stress-free as possible. I love nothing more than returning family members to being family members rather than carers.

I helped care for my Mother in Law who developed young-onset dementia in her early 50’s so I truly understand the journey families are on.

What I do:
I’m the head chef at Eastcote Park and ensure that the food we serve allows for an exceptional dining experience. I have been a finalist in the national Care Home Chef of the Year competition for the last 2 years. Our residents enjoy the freshest, most nutritious and of course tastiest food every day - no matter what their dietary requirements.

About me:
I qualified as a chef in 1990 at Solihull College,

My experience:
I have spent the last 32 years in hotels and restaurants
Food plays such an important part in our day-to-day living not just nutritionally but psychologically too, which is why it is so important to deliver consistently good food.

I am responsible for the administrative function and team within Eastcote Park Care Home.

I originate from Portsmouth where I Lived most of my life.

I have had a varied career which has seen me working in retail, the RSPCA and running my own gardening business.

Outside of work I enjoy photography, art and theatre.

I have worked at Eastcote Park since April 2021 initially as the Gardener and then after covering the role for a while, I became Head of Maintenance. My role is varied with no two days ever being the same, I love the contact with the people who live and work at home and enjoy making a difference.

The Eastcote site is a large footprint and it gives me great pleasure to see the site in the summer when the gardens are at their best.