Eastcote Park

As the General Manager, I am responsible for the overall leadership and day-to-day running of the home. My role is to ensure that every resident receives the highest standard of person-centred care in a safe, supportive and welcoming environment. I lead and develop a dedicated team, oversee compliance with CQC regulations, and maintain strong relationships with residents, families, and the wider community. With a focus on quality, compassion and professionalism, I strive to create a warm, homely setting where residents can live fulfilling and meaningful lives.'

I have worked for the Cinnamon Care Collection for the past 10 years, and I am really excited to be at Eastcote Park and feel that my experience will be beneficial to the residents and families I meet here. Empathy, understanding and a real-world experience of the issues facing families and their loved ones are a few of the things I bring to the team and along with colleagues, we can help make the transition into care as stress-free as possible. I love nothing more than returning family members to being family members rather than carers.

I helped care for my mother-in-law, who developed young-onset dementia in her early 50’s, so I truly understand the journey families are on.

I am the Resident Services Advisor at Eastcote Park; I support individuals and their families to make decisions about their future retirement and care choices. I also build a network of local contacts to support the interests of our homeowners and residents, as well as the business.

I have worked in the retirement village and care industry for the last 18 years, from sourcing land to planning permission and supporting the build process to meeting prospective residents and supporting their move-in process. I have personal experience supporting family members to find the right retirement and care options for themselves and know how important it is to understand the individual’s situation and to find the solution that is right for them.

I am married with twin daughters, who are both trampoline coaches, which has led me to become a qualified judge. I am an avid Harry Potter fan and keep my husband baffled by some of the references to the books and movies! I love to travel, especially with my family, having taken many different holidays from beach to city to adventure and theme parks (especially Harry Potter-themed parks). I love to read and can often be found curled up with a good book, I go everywhere with my Kindle. A random fact about me is that I can recite the alphabet backwards and it has actually proved to be quite a useful tool.

Hello, my name is JoAnne, and I am the Lead Wellbeing and Lifestyle Coordinator at Eastcote Park.

I have worked in care for over 20 years. I worked my way up to a senior carer; then, I was given the opportunity to lead the Wellbeing & Lifestyle Team, which I enjoy, as I like to bring a smile to the residents' faces.

I am passionate about ensuring all the residents receive happy, enjoyable, varied, and meaningful activities along with social events inside and outside the home.

I encourage the residents to join in meaningful activities to promote mental stimulation and physical well-being while maintaining their independence, choice and dignity, enabling them to lead a full and active life as possible.

What I do:
I’m the head chef at Eastcote Park and ensure that the food we serve allows for an exceptional dining experience. I have been a finalist in the national Care Home Chef of the Year competition for the last 2 years. Our residents enjoy the freshest, most nutritious and of course tastiest food every day - no matter what their dietary requirements.

About me:
I qualified as a chef in 1990 at Solihull College,

My experience:
I have spent the last 32 years in hotels and restaurants
Food plays such an important part in our day-to-day living not just nutritionally but psychologically too, which is why it is so important to deliver consistently good food.