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Luxury facilities include an in-house bar, a full beauty salon and hairdressing room and cinema room. The facilities will be used on a daily basis by visiting friends and family, and in a varied activities programme 7 days a week. All the bedrooms...
Residential and Dementia care is provided for both permanent, respite and day care, in separate areas of the home. Dementia care is provided in the Haven area.
Luxury facilities include an in-house bar, a full beauty salon and hairdressing room and cinema room. The facilities will be used on a daily basis by visiting friends and family, and in a varied activities programme 7 days a week. All the bedrooms are large, with some premium bedrooms of over 26sqm each, and all include a full ensuite wet room. The majority of the ground floor bedrooms include doors out to private patio areas.
The care home is situated on Coningham Avenue, and is well placed for easy access Clifton Retail Park and the Lysander Arms.
Care Provided by Rawcliffe Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 72 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Rawcliffe Manor Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Rawcliffe Manor Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Yorkare Homes Ltd
- Private Owned
Person in charge
- Nikki Higgins (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (56)
- Couples/Companion Rooms (8)
- Single Rooms with ensuite Wet Room (56)
- Couples/Companion Rooms with ensuite Wet Room (8)
Visiting
- Visitors are welcome to spend time with residents and are encouraged to maintain regular contact with their loved ones. Visiting hours are flexible, allowing friends and family to come at times that suit both the resident and the home’s routine. To ensure the comfort and wellbeing of all residents, visitors may be asked to sign in on arrival and follow any safety or hygiene guidance in place. Large groups and young children are welcome, though it may be requested that visits take place in designated areas to maintain a calm environment for everyone. Pets are often welcome by prior arrangement, as long as they are well-behaved and do not cause distress to residents. If a resident is unwell or receiving end-of-life care, visiting arrangements can be adapted to allow family and close friends more time and privacy. Visitors are encouraged to check with the home team in advance if there are any special requirements or if they wish to arrange a private space for their visit.
Parking
- The care home provides on-site parking for visitors, with spaces located close to the main entrance for ease of access. Designated disabled bays are available for those who require them, ensuring safe and convenient access to the building. During busy periods, spaces may be limited, so visitors are encouraged to allow extra time when arriving. Where overflow parking is provided, clear signage is in place to direct vehicles. All vehicles are parked at the owner’s risk, and visitors are asked to use the spaces considerately to ensure availability for others.
Rawcliffe Manor Care Home Reviews (27)
Rawcliffe Manor Care Home has a Review Score of 9.7 (9.709) out of 10, based on 15 reviews in the last 2 years.
Over all time Rawcliffe Manor Care Home has 27 reviews.
My Dad got diagnosed with mixed dementia late last year , and life at home became much harder for us all as a family coping with Dad , so I had to make an decision for Dad and I checked out the nearest carehomes and Rawcliffe Manor stood out than the rest I had checked out. Rawcliffe Manor has...
My Dad got diagnosed with mixed dementia late last year , and life at home became much harder for us all as a family coping with Dad , so I had to make an decision for Dad and I checked out the nearest carehomes and Rawcliffe Manor stood out than the rest I had checked out. Rawcliffe Manor has become our 2nd home with Dad , Dad took a long while to settle into care home life , there was many crazy incidents with him , but Nikki and her Team at Rawcliffe stayed very patient and really tried many ways to try and help dad to become less distressed , Rawcliffe Manor definitely has a homely feel and we was always made welcome and really got to know the staff and residents who lived and worked there , sadly Dad passed this week , he had a stroke suddenly then went onto picking up a chest infection , he went onto palliative care at Rawcliffe and I feel they made Dad as comfortable as he could be with much kindness and love X
Thank you for sharing your family's experience with us, and for your kind words about the team. It was a privilege to care for your dad, and we're pleased that Rawcliffe Manor felt like a second home to you and your family. Moving a loved one into care is never an easy decision, thank you for...
Thank you for sharing your family's experience with us, and for your kind words about the team. It was a privilege to care for your dad, and we're pleased that Rawcliffe Manor felt like a second home to you and your family. Moving a loved one into care is never an easy decision, thank you for placing your trust in us.
On behalf of everyone at Rawcliffe Manor, I would like to offer my heartfelt condolences on your dad's passing, we have been thinking of you and your family.
Dad had dementia and at first was confused as to where he was as he moved from hospital to there , he was constantly shouting " nurse " and the lovely staff...
Dad had dementia and at first was confused as to where he was as he moved from hospital to there , he was constantly shouting " nurse " and the lovely staff always responded to him sitting with him in his room while he settled. They regularly checked in on him asking if he wanted a drink and biscuits. Whenever I visited if I was taking him out or moving him to the sitting room staff would always come and help so I didn't have to get him into his wheelchair or support when walking. They were understanding when he didn't fancy what was the food options and would sort an alternative so he had something to eat.
Dad could be very challenging at times but the care and patience they gave him I will be forever grateful for.
Thank you so much for taking the time to share such kind words about your dad's time with us. From the day he arrived, everyone wanted to make sure he felt safe, reassured and supported, especially during those early moments when everything felt unfamiliar for him. Those everyday moments of care...
Thank you so much for taking the time to share such kind words about your dad's time with us. From the day he arrived, everyone wanted to make sure he felt safe, reassured and supported, especially during those early moments when everything felt unfamiliar for him. Those everyday moments of care are so important, and the team were always glad to be there for him, and are pleased to know they made a difference. Your dad made the carers smile and laugh every day, and he is very much missed around the home. Thank you again for your lovely words.
We would like to express our sincere thanks to all the wonderful staff at Rawcliffe Manor. We sadly lost both our parents Rosemary & Michael in Feb and July this year.
Nikki, Julie, Kaylee, Shane, Amelia and others gave them such compassionate and respectful end of life care. We were...
We would like to express our sincere thanks to all the wonderful staff at Rawcliffe Manor. We sadly lost both our parents Rosemary & Michael in Feb and July this year.
Nikki, Julie, Kaylee, Shane, Amelia and others gave them such compassionate and respectful end of life care. We were constantly updated by Julie & Kaylee on their palliative care.
We were particularly grateful to Nikki the manager, who ensured we had meals and hot drinks through the trying final days. Again we would like to thank Rawcliffe Manor and its staff like Mitra, Amy and others, who were always cheerful and attentive. It was never too much trouble to arrange for meals with my parents in the dining room when they were able to do so.
We only wish Mum & Dad could have enjoyed Rawcliffe Manor for longer.
Gill & Jeremy (daughter & son)
Thank you so much for your incredibly kind words, we are all deeply sorry for the loss of your mum and dad and have been thinking of you both.
It means a lot to the whole team to know that both your mum and dad felt cared for and supported. Those you have mentioned, and everyone involved will be...
Thank you so much for your incredibly kind words, we are all deeply sorry for the loss of your mum and dad and have been thinking of you both.
It means a lot to the whole team to know that both your mum and dad felt cared for and supported. Those you have mentioned, and everyone involved will be touched by what you've shared. Your message reflects the warmth your parents brought with them, and it was a privilege to be part of their care. I'm especially grateful for your kind words about those final days. Making sure you had what you needed was the very least we could do, and I'm glad the small comforts and staffs cheerful presence helped in some way.
Thank you for trusting us, and for taking the time to write such a thoughtful message.
Rawcliffe Manor Care Home has simply been fantastic. Mum was admitted in June 2025 for respite care but become a permanent resident from August 2025. From the first moment the care staff, kitchen and cleaning staff, receptionist, entertainment staff, hairdresser and management team have show...
Rawcliffe Manor Care Home has simply been fantastic. Mum was admitted in June 2025 for respite care but become a permanent resident from August 2025. From the first moment the care staff, kitchen and cleaning staff, receptionist, entertainment staff, hairdresser and management team have show nothing but care and compassion towards mum and her wider family. Mum wasn't thrilled to be staying in a home but with the care and support of all the team she accepted it and loved RM. She loved her trips out with the other residents. The catering staff encouraged her to eat even going to lengths to provide her with blueberries for her cornflakes. The care team are 2nd to none - I never once had to explain who my mum was. A wonderful caring home.
We're pleased to hear that your mum settled in and came to feel at home with us. Supporting residents and their families through that transition is important, and it's wonderful to know our team...
Thank you for your kind and heartfelt review, it means a great deal to all of us at Rawcliffe Manor.We're pleased to hear that your mum settled in and came to feel at home with us. Supporting residents and their families through that transition is important, and it's wonderful to know our team could make that difference for her.
Your lovely comments about our staff across all departments will be shared with the whole team. It was a privilege to care for your mum and to be part of her journey. Thank you again for your trust and for taking the time to share your experience.
He can now do nothing for himself. All the carers treat him with respect and do...
He can now do nothing for himself. All the carers treat him with respect and do everything possible to stimulate him , meet his needs and make his life as happy as is possible.
Not only do they look after my husband , they also look after me. There are times when it's hard for me to cope with "losing" my husband at such a young age but there is always someone there for me too .
I have only seen kindness, consideration and professionalism .
When I walk into the home I feel support in a welcoming environment. Our grandson thinks grandpa lives in a hotel.
Friends ,who have visited my husband, have chosen Rawcliffe Manor for their loved ones because of what they have experienced during their visits.
I can cope with our sad situation because of Rawcliffe Manor
Thank you so much for taking the time to share your experience of Rawcliffe Manor with us. As Home Manager, it means a great deal to me and the entire team to read your kind words. Caring for your husband over the past three and a half years has been a privilege, and we are committed to continually...
Thank you so much for taking the time to share your experience of Rawcliffe Manor with us. As Home Manager, it means a great deal to me and the entire team to read your kind words. Caring for your husband over the past three and a half years has been a privilege, and we are committed to continually adapting his care to meet his changing needs with dignity, respect and compassion. Your recognition of our team's professionalism and kindness will be deeply appreciated by all our staff. We also strongly believe that supporting families is just as important as supporting our residents, and I am glad you feel comforted and welcomed here. Knowing that Rawcliffe Manor has helped you cope during such a difficult journey reinforces why we do what we do. Thank you for your trust and for allowing us to be part of your family's life.
Very helpful staff - all of them. Very flexible nothing a problem!
Open and tarsnaparent.
Well decorated - perfect.
Will definitely use again.
Really helped us as a family.
Would always recommend.
Well done to all of you! and Thank you so much from all of us!
Very helpful staff - all of them. Very flexible nothing a problem!
Open and tarsnaparent.
Well decorated - perfect.
Will definitely use again.
Really helped us as a family.
Would always recommend.
Well done to all of you! and Thank you so much from all of us!
Thank you so much for your wonderful feedback! We're delighted to hear that you found our home welcoming and our team so helpful and flexible. It means a lot to know that we could support you and your family and make your experience a positive one. Your kind words and recommendation are truly appreciated, the whole team will be thrilled to read them!
activity leaders and...
activity leaders and management all go out of their way to be friendly and chatty to all the residents. Family are also made to feel welcome and can visit freely. The range of activities put on are really well thought out and can include family members which is so nice to do things with your loved ones and other people I felt they really expanded life for my mum She loved the food and there was always something she liked she also enjoyed the communal atmosphere of the dining room and amazingly her weight improved Sadly mum was put on end of life care due to an unexpected illness. So her stay here altered but once again they showed mum and the family what true care in this setting can be , for this I thank-you
Thank you so much for sharing such a heartfelt review and for allowing us to be part of your mum's journey. We know how hard it was to make the decision for respite care, and we're touched to hear that she felt safe, comfortable, and happy here. It's wonderful to know she made friends, enjoyed the...
Thank you so much for sharing such a heartfelt review and for allowing us to be part of your mum's journey. We know how hard it was to make the decision for respite care, and we're touched to hear that she felt safe, comfortable, and happy here. It's wonderful to know she made friends, enjoyed the activities, and found joy in the communal atmosphere and meals. We're deeply sorry for your loss and extend our sincere condolences to you and your family. It means a great deal to hear that our team could offer comfort and support to your mum, and to you, during her final days. Every member of our team, from carers and activity leaders to housekeeping and management will be touched by your kind words. Thank you for trusting us with your mum's care and for taking the time to share your experience during such a difficult period.
We are delighted to have 'discovered' Rawcliffe Manor. Mum has been very happy there for over a year. She receives wonderful, compassionate and friendly care. The whole team have an excellent attitude and clearly love their vocation. Thank you.
We are delighted to have 'discovered' Rawcliffe Manor. Mum has been very happy there for over a year. She receives wonderful, compassionate and friendly care. The whole team have an excellent attitude and clearly love their vocation. Thank you.
Thank you so much for your kind words. We are delighted to hear that your mum has been happy with us over the past year. Our team takes great pride in providing compassionate and friendly care, and it means so much to know that this is reflected in your experience. Your feedback is a wonderful encouragement to us all - thank you for sharing it.
My mum (who has dementia) recently stayed at Rawcliffe Manor for respite care while we went away on holiday. My mum received a very high standard of care throughout her stay & had opportunities to join in with a range of engaging activities & to socialise with other residents. The staff were all...
My mum (who has dementia) recently stayed at Rawcliffe Manor for respite care while we went away on holiday. My mum received a very high standard of care throughout her stay & had opportunities to join in with a range of engaging activities & to socialise with other residents. The staff were all extremely caring & made sure that all of her needs were met, not only physical but also social & emotional as well. I was able to see photographs of my mum on the social media page meaning that I could see that she was enjoying herself. The care home is meticulously clean & well organised. This is the third time my mum has stayed at Rawcliffe Manor for respite care & I can go away on holiday knowing that my mum is safe, happy & being well looked after. Thanks again for ensuring that my mum had a lovely stay with you. Highly recommend!
Thank you so much for taking the time to leave such a thoughtful review. We are delighted to hear that your mum enjoyed her stay with us and that you felt reassured while away on holiday. Our team take great pride in providing care that meets not only physical needs but also social and emotional...
Thank you so much for taking the time to leave such a thoughtful review. We are delighted to hear that your mum enjoyed her stay with us and that you felt reassured while away on holiday. Our team take great pride in providing care that meets not only physical needs but also social and emotional wellbeing, so it is wonderful to know this made a difference for your mum. We are also pleased you enjoyed seeing the photographs on our social media - it's important to us that families can share in those happy moments too. We value your continued trust in Rawcliffe Manor and look forward to welcoming your mum again in the future.
Exceptionally high level of care shown to residents from a motivated and committed team. The food is delicious with a great choice available, this is warmly received each meal time by the residents. The security at the home is a high standard that provides a high degree of confidence.
Exceptionally high level of care shown to residents from a motivated and committed team. The food is delicious with a great choice available, this is warmly received each meal time by the residents. The security at the home is a high standard that provides a high degree of confidence.
Thank you so much for your kind words. We're delighted to hear that you value the dedication of our team and the care they provide for our residents. It's wonderful to know that the variety and quality of our meals are so well received, as mealtimes are such an important part of the day. We're also...
Thank you so much for your kind words. We're delighted to hear that you value the dedication of our team and the care they provide for our residents. It's wonderful to know that the variety and quality of our meals are so well received, as mealtimes are such an important part of the day. We're also very pleased that our security measures give you confidence and peace of mind. Your feedback means a great deal to us and will be shared with the whole team.
Every time I visited I was made to feel welcome by the staff, and there was a lovely feeling of calm within...
Every time I visited I was made to feel welcome by the staff, and there was a lovely feeling of calm within the home. The rooms are spacious, light and comfortable, and were always clean.
The carers quickly got to know my Mum and built up a relationship and this home would be our first choice if further care is needed in future.
Thank you so much for your kind words and for taking the time to share your experience at Rawcliffe Manor Care Home. We are delighted to hear that you and your mum had a positive experience, and it truly means the world to our team. We are absolutely delighted that your mum was able to return home,...
Thank you so much for your kind words and for taking the time to share your experience at Rawcliffe Manor Care Home. We are delighted to hear that you and your mum had a positive experience, and it truly means the world to our team. We are absolutely delighted that your mum was able to return home, and we sincerely hope that everything is going well for her. Supporting our residents and their families is at the heart of what we do.
My mother-in-law is so happy at RM. The atmosphere is warm, the staff are engaging and care. Food is good quality and can cater for different likes and dislikes. The management and leadership are to be admired for their progressive view of the operation of RM.
My mother-in-law is so happy at RM. The atmosphere is warm, the staff are engaging and care. Food is good quality and can cater for different likes and dislikes. The management and leadership are to be admired for their progressive view of the operation of RM.
Mum says all the staff are helpful and friendly, as do I. Management are excellent overall cleanliness is good but the bathroom floor always looks like it needs cleaning because of the material its made from. Activities are good but not aways good for someone who can't see or hear well.
Mum says all the staff are helpful and friendly, as do I. Management are excellent overall cleanliness is good but the bathroom floor always looks like it needs cleaning because of the material its made from. Activities are good but not aways good for someone who can't see or hear well.
Every member of staff we met today was courteous, helpful, and considerate. We felt relieved that our old friend was secure and thoroughly well cared for.
Every member of staff we met today was courteous, helpful, and considerate. We felt relieved that our old friend was secure and thoroughly well cared for.
The hardest thing is when your parent goes into care but I cannot thank the new manager enough for the changes implemented here at Rawcliffe Manor, more staff, more trips out, and activities for all the residents if they choose to do so a variety of going up into the cinema, into the bar or just...
Thank you all so much for everything you do we really appreciate you.
My wife was well cared for until, as we all expected, her Alzheimer's took a turn for the worse. She then needed full nursing care.
My wife was well cared for until, as we all expected, her Alzheimer's took a turn for the worse. She then needed full nursing care.
Rawcliffe Manor is a wonderful, safe place. The staff are very patient and caring. Our only issue is I feel the staff are overworked and could do with more support or more employees.
Rawcliffe Manor is a wonderful, safe place. The staff are very patient and caring. Our only issue is I feel the staff are overworked and could do with more support or more employees.
Thank you for your kind words and comments about the team. We have recently completed a successful recruitment day and have new team members joining us next week. In the meantime, our management team work 7 days a week and will support the care team where necessary.
Had two issues at the dining room table, another resident raising voice and saying I was sat their place, so ended up sitting by myself. Can the...
Had two issues at the dining room table, another resident raising voice and saying I was sat their place, so ended up sitting by myself. Can the seating be more engaging, pushing two tables together? I feel isolated at times. The home/rooms are really lovely, staff are nice too. I know it's early days. Thank you.
Thank you for the kind words regarding the care team and your honest feedback. We have a new team member joining the activities team soon which will increase the amount on offer around the home. We will also resolve any issues in the dining room.
I find that I am well looked after. The staff are helpful, very pleasant and are pleased to put themselves out. Both day and night staff provided whatever is needed.
I find that I am well looked after. The staff are helpful, very pleasant and are pleased to put themselves out. Both day and night staff provided whatever is needed.
Thank you for your feedback and kind words about the care teams. Our activity team will have another team member joining soon which will increase what we have on offer.
My husband has dementia and is double incontinent. He stayed at Rawcliffe Manor for two weeks respite. I visited him at 10.00 am and found that his cooked breakfast had been placed on his desk and was stone cold. He was lying in bed soaked in urine, as were his clothes and bedding. I went to...
I handed in a letter, addressed to the manager when I collected my husband.
When I unpacked, I found that my husband had no socks returned, in fact he had been sent home in leather shoes, minus socks. Also, his toothbrush and toothpaste had not been used.
I then sent an email to the Yorkare company, who did respond to say that they would look into the matter. No, they did not get back to me.
We apologise for not providing our usual high standard of care. As a result of this incident we provided further training for the care team involved on the day of your husband's discharge and discussed your concerns with the whole team to ensure this does not happen again. I was assured by the team...
We apologise for not providing our usual high standard of care. As a result of this incident we provided further training for the care team involved on the day of your husband's discharge and discussed your concerns with the whole team to ensure this does not happen again. I was assured by the team member that you spoke to that the comment that your husband had a shower the previous day was not intended to mean that he could not have one every day if it was requested or required. This comment was merely made as a reassurance that your husband has had showers since his admission. We offer showers or baths daily if requested for any resident. Our Area Manager also reviewed our actions in response to the complaint.Since your meeting with our Dementia Care Manager, to discuss the concerns in your letter, we did attempt to contact you by email, telephone and post but we did not get a response. We are happy to discuss this with you and have attempted to call you again today.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Rawcliffe Manor Care Home.
There are no upcoming events for Rawcliffe Manor Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Rawcliffe Manor Care Home.
Accreditations
There are no accreditations posted yet for Rawcliffe Manor Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Rawcliffe Manor Care Home
How much does Rawcliffe Manor Care Home cost?
The care home lists weekly fees per person from £1,575 for residential care (respite from £1,575) and from £1,575 for residential dementia care (respite from £1,575). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Rawcliffe Manor Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Rawcliffe Manor Care Home have?
There are 56 Single Rooms and 8 Couples/Companion Rooms.
What are the Facilities & Services at Rawcliffe Manor Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Rawcliffe Manor Care Home to the centre of York?
2.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rawcliffe Manor Care Home to verify any information. View our terms and conditions. Rawcliffe Manor Care Home has an Enhanced Service -what an Enhanced Service includes.