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- Barchester Chestnut Gardens Care Home

Chestnut Gardens is the best care home I have ever come across.Natasha S(Granddaughter of Resident/Service User)

They have been so kind, friendly, caring and professional, going the extra mileMaggie C(Sister of Resident/Service User)


Chestnut Gardens is the best care home I have ever come across.Natasha S(Granddaughter of Resident/Service User)

They have been so kind, friendly, caring and professional, going the extra mileMaggie C(Sister of Resident/Service User)


Newly opened, Chestnut Gardens Care Home offers 24-hour residential, respite and dementia care. Care is provided based on individual needs, and the service can deliver both short and long terms plans which are person-centred and promote the dignity of all residents.
The care home engages residents in a range of activities to preserve current skills. Additional services are also offered to promote socialisation and enjoyment such as a cinema, a spa...
Care Provided by Barchester Chestnut Gardens Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 72 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Chestnut Gardens Care Home for full pricing details and T&Cs.
Contact Barchester Chestnut Gardens Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Gayane Selimyan(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (72)
- Single Rooms with ensuite Wet Room (72)
Barchester Chestnut Gardens Care Home Reviews (30)
Barchester Chestnut Gardens Care Home has a Review Score of 9.9 (9.927) out of 10, based on 18 reviews in the last 2 years.
Over all time Barchester Chestnut Gardens Care Home has 30 reviews.
I stayed for two weeks for respite care after a hip replacement. The care was the best I could hope for. The staff were amazing, took care of every need I had and went above and beyond expectations. Arranged extra equipment and help. The food was an exception. The choice of food and menu was equivalent to having a meal at a Michelin restaurant. Five stars plus experience. Would recommend this place to whoever wants to know more and I am willing to attend and explain more. I was fortunate to have found myself in this place and if needed will be back. Staff, food, hygiene and hospitality are the best 5* plus.
Thank you so much for your kind feedback, it means a lot to us.
I would like to say what an excellent place this is and my aunt loved her stay. I would recommend anyone to stay here. Great staff you have and I know she was well looked after.
Thank you so much for your kind review, we will miss your aunt a lot!
My mother stayed for two weeks of respite care. The whole experience, from first contacting Chestnut Gardens, was excellent. The staff were extremely reassuring and professional. The rooms and all the common areas were exemplary. I will definitely use Chestnut Gardens again.
Dear Nick, thank you for your kind review! We really like looking after your mother and looking forward to welcoming her again.
A caring and warm environment which my father felt was his home. My father's needs and feelings were always given high propriety. He felt very comfortable in his surroundings.
We are thrilled to hear that you had such a positive experience with our services. At Chestnut Gardens, we strive to provide the highest level of quality and customer satisfaction and it is incredibly rewarding to know that we have met your expectations.
Overall, a fantastic experience so far!
Thank you so much for your kind review. I have passed it on to my team. I am so happy your grandmother settled so well at Chestnut Gardens!
The atmosphere is calm and organised.
A safe place which has been designed with the well-being of the service users in mind.
Thank you so much for your kind review! We loved looking after your friend!
The staff always have smiles on their faces and are so warm and friendly, and when I left one evening in tears, I bumped into the night staff, and she immediately wrapped me in the biggest hug - just what I needed. She also reassured me that all this was "normal" and that she would keep an extra eye on Mum overnight.
The food always sounds so good, and Mum certainly is not being left out despite requiring gluten-free; the chef is always happy to do something different for her. Thank you
I really cannot find fault with this care home, and I cannot thank the staff, from the general manager and care staff to the hostess/cleaning staff enough. Thank you.
Thank you so much for your kind review! We really appreciate your feedback! It's an absolute pleasure to provide excellent care in our beautiful home to your Mum and all our residents!
Chestnut Gardens could not have done more to make my mother feel welcome in her new home. Every member of staff has been compassionate, kind, caring and professional. The staff have taken the time to get to know her personally and have designed a stimulating programme of activities and outings to enrich her life. The home also invites the local community in for events and activities which Mum has enjoyed. The home is spotlessly clean and beautifully decorated, with attractive lounges, restaurants and a fabulous garden. It is a lovely place for her family and friends to come and spend time or share a meal with Mum. The food is varied and tasty, not to mention the fresh cake every day! It is a beautiful home but it is the staff that make a home special, and from carers, chefs, maintenance team, laundry staff, and management to housekeeping, everyone shows pride in their work and genuine kindness towards the residents. We are very grateful to them and so pleased we chose Chestnut Gardens.
Thank you so much for your kind review! We are very happy about how well Mum settled in and enjoying her life at Chestnut Gardens!
Chestnut Gardens is the best care home I have ever come across. The grounds and building are beautiful and the staff are absolutely amazing, they are so helpful and really care about making sure their residents are happy and have everything they need. I really can't recommend it enough.
Dear Natasha, thank you for your kind review! I have passed it on to my team at Chestnut Gardens.
I have been so impressed by this care home. The great facilities, food and furnishings are amazing but I’ve been even more impressed by all the staff. They have been so kind, friendly, caring and professional, going the extra mile to look after my brother, who has been staying for a period of respite. I would thoroughly recommend this care home.
Dear Maggie, thank you for your kind feedback. We enjoyed looking after your brother and very much looking forward to welcoming him back to enjoy our various community events!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 August 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (41) & Events (3)
- 16 Jul 2026
What an extra special day we all had when the fab DJAG came to perform alongside the stars of the show our wonderful residents... We sang, danced, swayed along to...
- 14 Jul 2026
We really enjoy the musical sessions that Tracey brings when she visits our home If gives us the opportunity to express our inner musical talents and have some fun! All...
- 09 Jul 2026
It was all dragons and roses all round at Chestnut Gardens care home, in Purley, as residents and staff celebrated St George’s Day. Legend has it St George was a...
- 07 Aug 2026Organiser: Barchester Chestnut Gardens Care Home
- 20 Aug 2026Organiser: Barchester Chestnut Gardens Care Home
- 20 Aug 2026Organiser: Barchester Chestnut Gardens Care Home
Awards / Recognitions (40)
- 14 Jul 2026Recipient: Barchester Chestnut Gardens Care Home
- 24 Jun 2026Recipient: Barchester Chestnut Gardens Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Meet the Team (17)

Hi, my name is Gayane and I am the General Manager here at Chestnut Gardens.
I have been working in care home management for the last 18 years. I won the Care Home Frontline Leaders Award at the Great British Care Awards in 2012 and, in a previous role, I achieved an 'Outstanding' CQC rating.
I look forward to bringing my skills and experience to Chestnut Gardens.
Chestnut Gardens is an amazing home with a great atmosphere and I am looking forward to delivering the best care with my team to those we support in a friendly, warm and happy environment.
Please drop in for a coffee, cake and an informal chat to learn more about our beautiful home and discuss various ways we can support your loved ones to enjoy a safe and happy life in our care community. Please do not hesitate to contact me with any questions you may have.

Hello, my name is Safia. After graduating as a General Nurse and now as Chestnut Gardens Deputy Manager, I look forward to a long career with Barchester. Caring for people is my passion, and I get great satisfaction from making a difference to the quality of our residents' lives.

Hello, my name is Kuldeep Gill.
I have previously worked for the Crown Courts and the Civil Service, leading a team where I achieved an Employee Award for Excellent Customer Service.
I moved on to the Care Sector in 2014, and soon after, the Company achieved an ‘Outstanding CQC Report’ and carried ‘Outstanding’ throughout my working period there. Working in the Care Sector, not only did I gain a lot of experience in Business Administration, but I also learnt that making people’s lives happy and meaningful is such a rewarding accomplishment.
As a strong believer in positive thinking in the workplace, I bring in my years of experience, and it is my pride and joy to work with such an excellent, passionate and thriving team in a beautiful home.

I am passionate about crafting uplifting moments, from quiet reminiscence sessions to lively celebrations that fill the home with music, laughter, and creativity. I love to work closely with residents, families, and the wider team to ensure that everyone has opportunities to flourish in ways that feel authentic and empowering.

My name is Maxine and I am the home receptionist. I have been part of the team since September 23. Previously I worked with the corporate sector for seven years. Dealing with high-profile clients on the frontline service reception desk. Since joining the home I thoroughly enjoyed interacting with the residents and their families always trying to resolve and support with anything that may arise. No two days are the same at Chestnut Gardens making it an interesting and fun place to work.

My career in hospitality and catering started in 1995. I started working as a chef in the care sector for Maria Mallaband where I worked my way up to head Chef. I chose to join Barchester as their standards and expectations are so high. I believe a good chef is an artist and should be able to create delicious and nutritious menus from the local, seasonal produce on offer.
We have a strong passionate team here at Chestnut Gardens and we are looking forward to welcoming our residents to their new homes.

Hello, My name is Sadie, I am the Head Housekeeper at Chestnut Gardens. I strive to ensure our home is looking pristine. I respect that this is our resident's home, and take pride in making it a beautiful living environment for them all. I lead an excellent team whose high standards and attention to detail keep Chestnut Gardens immaculate at all times.

Hi, I'm Frankee. I am the youngest member of the team here at Chestnut Gardens. You will always find me with a duster in hand making sure our home is kept beautiful. I really enjoy listening and chatting with our residents and hearing their stories.

My role as the Hostess for Chestnut Gardens is pivotal. I support not only our residents making sure they have all their hospitality needs. I also help various teams in the home, kitchen and housekeeping to name a few. This means we all work together and like any well oiled machine we work wonderfully well. I used to be the deputy manager of a well known baby store. So I have lots of experience in working in a team. This one i can honestly say is one of the best.

Hello, my name is Stacy and I am a Senior Carer here. I am very excited to be part of the wonderful team here and I support our residents and their loved ones, this will always be at the heart of what I do.

Hi, my name is Afi, and I am a Care Community Lead at Chestnut Gardens Care Home. I began my journey in care in 2022, working as a carer for Barchester Healthcare.
Now, as a Care Community Lead, I strive to lead with kindness, empathy, and patience, supporting both residents and my team to ensure the highest standards of care.

Hi everyone, my name is Rose. I have worked at Chestnut since the doors opened this year. It is wonderful to watch it grow and meet new residents that always become like family. Making sure everyone is happy and healthy means so much to all of us.

Hi, My name is Bella. I support the housekeeping and laundry team here. You will usually find me in the laundry making sure everyone has lovely clean clothes, linen and towels. I have a great team and we all work well together.

My name is Teodora and I am a Senior Carer at Chestnut Gardens. I am very happy to be working for the residents. I enjoy my work and being able to support people to live a fulfilled life whilst helping to keep them safe. One of my passions is working with people that live with Dementia and I can see myself pursuing this as a specialist area in my career moving forward. I like to travel and spend time with my family when I am not at work.

I am one of the senior carers , and enjoy helping all our residents and their families.

Hello, my name is Rikardus and I am the Activities Co-ordinator at Chestnut Gardens.
I have worked for Barchester for five years and was so excited to be part of such an excellent team at this beautiful home.
Every day I look forward to supporting our residents in living a full and enriched life and especially enjoy the outdoor activities that we arrange to the local attractions, even if the weather can be unpredictable at times.We also hold loads of varied internal activities so everyone is catered for and the musicians and therapy animals are a very big hit.

My name is Julie and I am the Home Services Advisor here at Chestnut Garden Care Home. I have worked in sales and marketing for many years and previously had my own estate agency. Since joining Barchester Healthcare, I have loved being within a care home setting, helping people to find the best care for their loved ones. I feel genuinely honoured to be a part of their personal journey into joining us at Chestnut Gardens.
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