Dearbourne Manor

My mum was admitted to Dearbourne Manor care home in June 26 and in that period I have say how organised, extremely clean, colourful and a pleasure to visit it is. But a home is only as good as the people that work there and over the months I have got to know many of the staff who are all amazing from the Care home manager, the clinical staff, the carers, the kitchen team, receptionists, and cleaners etc. Without their professional ability and caring personalities the home would not work, its a pleasure to engage with them as and when I need to. They are extremely good at their individual roles and are always honest and trueful with their views, if they need to talk to me they will make a point of explaining anything in detail and nothing is too much trouble, in a nutshell they are an amazing group of people. Credit to their employers who choose and interview the staff they have got it right. I cannot express our gratitude enough to the staff, thank you so much.

Thank you.

All of the staff at Dearbourne Manor are friendly, caring and approachable, which creates a warm and welcoming environment for residents and visitors. They treat everyone with dignity and respect, providing excellent quality care. The home is extremely clean and well-maintained, with comfortable communal areas where residents can socialise. The planned activities are engaging, well-planned and varied, involving visits from animals for residents to engage with. Communication with families is good, staff and management are always willing to provide updates or dismiss any concerns. I would strongly recommend Dearbourne Manor as a safe, supportive and caring place for loved ones.

My Mother was transferred to Dearbourne Manor to be close to us following a severe stroke from which she spent 5 weeks in hospital. The care and support that was shown in her final days was absolutely outstanding, the facility was spotlessly clean at all times and the staff were truly wonderful. In what was a very difficult time they were there to support us as a family. The staff worked as a team throughout and the standards of nursing care was exceptional. Thank you so much, it will never be forgotten

My mum has been at Dearbourne since January 2026. She has settled in very well.

The staff have been absolutely wonderful. Carers, nurses, cleaners, receptionists, maintenance staff, hairdresser, clinical lead and manager are all excellent. As well as being competent, they have all been so caring and have supported mum so well. We are very grateful to all of them!

Food is great. There are generally a couple of menu choices for each meal, as well as the possibility of ordering from a set menu, if neither option appeals.

The building is very new, well maintained, and kept very clean. The lounges on each floor are lovely. Bedrooms are large and well furnished - the only problem is that mum's room can get hot, so we are looking at ways to manage that. There's a large smart tv. Plenty of free parking. Nice gardens. And a cinema room!

Mum hasn't joined any activities, as she gets a lot of visitors. But from what I've seen, there's plenty going on.

Overall, Dearbourne is a great home!

Most importantly, despite things to be mentioned, Dearbourne Manor has been exceptionally good for my mother; she would not want to leave or be anywhere else. As I am not resident here, my views are based entirely on visits and feedback from Violetta. Basically only one negative I constantly receive is about the food. Not really about the quantity or quality but rather the lack of nice vegetables and sauce and the repetition of some types (e.g. coleslaw with everything). Some disappointed with external days out (great visits but lack of). However she adores the manager and all of the staff. Has no issues.

For two years my darling husband has been truly cared for in Dearbourne Manor. The staff work as a team giving such excellent care, always I feel confident my husband's needs are met. The reassurance that not only high standards of nursing care are met but he is treated as an individual, respected, giving us confidence in his surroundings. 'All is well'. A big thank you to absolutely all the staff.

My husband has been at Dearbourne Manor for three months. During this time he has received excellent care. All the staff are welcoming and approachable. They are professional and knowledgeable. Bryan has been treated with care and understanding. The staff have made efforts to get to know him and are providing personalised care that meets his needs. I would highly recommend Dearbourne Manor which has exceeded my hopes and expectations.

There is no better place, I could think for my loved one.

My brother arrived at Dearbourne Manor in May 2024. The carerecived for my brother is outstanding. The staff are very compassionate, caring and always informative. The home is always clean, bright and smelling lovely. If your looking for a care home for your love one I highly recommend Dearbourne Manor.

I am very impressed with the standard of care that my parents have received at Dearbourne Manor and the attention given to their overall wellbeing as individuals, as well as their basic care and nursing needs. The care team are always friendly, helpful and responsive to suggestions and have been very supportive at difficult times. The carers have developed real bonds with my parents and my father has really appreciated occasional organised outings to places special to him or that bring back happy memories. There is also a lovely garden which he enjoys spending time in.

What a wonderful Care Home, my Mum has been there for 5 weeks now and has settled in really well. All the staff from management down to the cleaning employees have been so polite and caring to Mum and the other residents. We were very lucky to get Mum a room there and it's given us peace of mind knowing she is safe and well looked after.

I have nothing but praise for all the staff at Dearbourne Manor. They gave my mother loving care throughout her stay. They proactively addressed her changing needs and also supported me too. They listened and acted upon my ideas and requests to add to her quality of life. They kept me informed with updates. The only area of improvement is to the initial communications/introduction pack to include the list of staff roles and contacts.

Mum had a very comfortable stay for the last few months of her life at Dearbourne Manor. She received excellent care from all the staff at all times.All her needs were met with tender loving care. Although, mum did not participate in any of the activities, the care home provides varied activities daily that is suitable for all residents. Each time we visited mum, we were greeted cheerfully by all the staff on duty and we can't thank them enough for their professionalism and kindness on mum's passing.

Mummy was looked after very well, she was very happy. The staff were very helpful and spent time with mum. Her end of life was explained to us, what to expect and how comfortable she was. The care home has all the facilities.

Brilliant caring staff. Nothing was too much. Despite the language barrier, they met all my mother's needs. She was very happy. End of life care was excellent made her very comfortable. They had a lot of activities, but mum chose not to participate. Overall excellent service

Mum moved to Dearbourne Manor in February 2024 following a long hospital stay after a massive stroke. From the day mum moved in she was treated with loving care from both medical and care teams. Her face would light up and smile when she saw them come into her room The management staff and reception team cared about us as a family as well. Mum's last 8 months of her life were genuinely the best they could have been under the circumstances and we could not thank Dearbourne enough for that. Truly a first-class facility.

Dearbourne Manor took so much care of my beautiful mum in the last months of her life. It's a wonderful care home. The staff were all kind, loving and extremely attentive. Sadly mum had dementia and sometimes she could be quite 'hard work' for the carers but each and every one of them was simply kind and caring towards her. I highly recommend Dearbourne Manor as a wonderful care facility. Simply amazing!

Couldn't be happier with Dearbourne Manor. So confident my sister is in good hands. The only concern was it's a shame Dearbourne has not got transport for the residents.

I've worked in many care homes as a mobile hairdresser so when we started looking for Mum to go into one I was delighted to find Dearbourne Manor. Its staff are friendly and helpful. The home is really clean and never smelly, which has been a problem when I've gone into other homes. My one concern is the food, I can only speak on behalf of Mum but she really doesn't enjoy it. When I've been there and the food arrives she's not happy, it's not hot enough and there seems lots of spicy food which is definitely not for Mum. On a positive, she loves the homemade soups.