Norden House

Crookthorn Lane, Climping, Littlehampton BN17 5SN
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9.5 15 Reviews
  • Norden House, Littlehampton
Norden House offers residential, nursing, and dementia care, boasting sweeping views of the quiet countryside and is located less than a mile away from Climping Beach.

The home's design and the type of care it offers are innovative and unique, with a focus on making residents feel at home. It features four wings, each with 16 bedrooms, designed over two storeys. The wings are split into two separate households, each with eight "homes," providing a small family atmosphere that helps reduce stress and improve socialisation among residents.

Each household offers spacious ensuite bedrooms, communal lounges, dining rooms, reading rooms, a garden lounge, and terraces that overlook the landscaped and secure purpose-designed grounds for residents and their visitors. Additionally, there is ample car parking, and well-being facilities include a hair salon, holistic therapy room and tea room.

The care home opened in February 2024 and Norden House is now accepting enquiries from those interested in residing there.
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Care Provided by Norden House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1850
  • Self-Funded Residential Dementia Care: from £1850
  • Self-Funded Nursing Care: from £1850
  • Self-Funded Nursing Dementia Care: from £1850
  • RESPITE Self-Funded Residential Care: from £2050
  • RESPITE Self-Funded Nursing Care: from £2050
  • RESPITE Self-Funded Nursing Dementia Care: from £2050

All fees are subject to assessment

These prices are only a guideline, please contact Norden House to find out the exact price for your requirements.

Contact Norden House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Norden House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Ellaine Navarro (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • No visiting restrictions

Parking

  • Ample parking on site

Norden House Reviews (15)

9.5

Norden House has a Review Score of 9.5 (9.505) out of 10, based on 14 reviews in the last 2 years.
Over all time Norden House has 15 reviews.

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Review from S O (Granddaughter of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
Upon an initial visit, it seemed wonderful. Being a new build it ticked many boxes, you cant fault that the home is spotless, its warm, looks comfortable. Doesn't have that typical old people smell. Food all home cooked, not much choice if you didn't like either option. My grandfather being bed bound
proved to bring a whole heep of issues. He was left without his table, bed controls, a drink etc within reach, wasn't checked on for hours at a time. I come daily & raised my concerns every single time. There was (at first) only ever 2 members of staff on shift at a time so when he needed the toilet, it took both carers away leaving no carers watching anyone else. They also couldn't come if it was meal times leaving him either in dirty pads or having to hold it. When they recruited more staff this did get better. We never saw a care plan! Staff are lovely but are so stretched. If you are able bodied you are fine. Laundry staff are amazing & really care. Cleaning staff are amazing. Nikki is an Angel in disguise!
Reply from Justine Ellory, Business Development Manager at Norden HouseDear S,
Thank you so much for the wonderful feedback regarding our housekeeping team they really our angels and will pass all your comments on! We have 4 different households at Norden House and at least 3 members of staff in each household, there are times when we have sickness so we do apologise if there was a time we were short staffed for your Grandfather as you have mentioned this has been rectified.
Our robust call bell system always helps support our residents when they do need support in their room. Regarding loved ones care plan, our nurses provide our individual care plans and always reviewing the family input, however we will communicate the option to see your loved ones care plan at anytime for family thoughts and wishes. Thank you again for all your feedback. Best wishes Justine
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Review from A G (Daughter of Resident) published on 7 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My lovely mum passed away at Norden House in July this year. Unfortunately she was too poorly to take advantage of the wonderful facilities.
My only small concern was the night she passed away, I think the person in charge was a locum of some sort because they were unable to "call" her passing and
seemed very confused as to what should happen next.
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Review from Robert W (Husband of Resident) published on 13 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having seen several care homes we would not wish to put a dog in. We came across Norden House, and although further from my home than we wanted. We were immediately converted by Norden House's clean and modern environment - we found the nurses and other staff first class and the level of love and care
given to my wife really was far beyond impeccable. The care came with love!
Like Norden and it's staff during my wifes end of care me and my family the maximum of love and support. God bless you all. Bob.
Reply from Justine Ellory, Business Development Manager at Norden HouseDear Robert,
So kind of you to acknowledge our incredible team at Norden House. We have loved having your family with us and caring for your wife was an honour. Best wishes Bob and you know where we are pop in anytime xxx
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Review from C S (Daughter of Resident) published on 3 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was nursed at Norden House by a team of caring and compassionate nurses. They looked after him with tireless dedication ensuring no need was left unmet. The team and that includes everyone were kind and helpful and supported the family during some difficult times.
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Review from D S (Son of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was here for several months. His room and bathroom, lovely and large with a patio door to some grass and a hedge. All the staff were superb, friendly and very kind. 100%.
Reply from Justine Ellory, Business Development Manager at Norden HouseThank you for your 5 star review! The team at Norden House are very proud of the environment and home we work in! As you say a 'home from home' for all residents and care team
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Review from Michael S (Son of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service and care from the front reception through all departments to the genuine care at all levels for dad and the family. Wonderful, clean, modern home from home. Thank you.
Reply from Justine Ellory, Business Development Manager at Norden HouseThank you very much for your 5 star review! The team at Norden House love caring for Dad and we always appreciate you taking the time let us know, it means so much to all of us xxx
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Review from Julia L (Niece of Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the staff or facilities at Norden House. The rooms are spacious, light, airy and well equipped. All of the staff, without exception, are kind, helpful and very committed. It is such a comfort to know that they care for their residents in the way they do. The security is top-notch. The
food is excellent. There really is nothing to fault.
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Review from Chris M (Friend of Resident) published on 9 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just had lunch with a friend who lives at Norden House great food and a lovely setting for a catch up. The VE Day 80 party was also excellent as are the many and varied activities the Team organise. You are always made very welcome and the caring atmosphere is wonderful.
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Review from C M (Relative of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very comfortable and feels welcoming. The staff are all friendly and caring. Our relative has settled in really well and seems content.
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Review from L R (Son of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
from our very first visit, Norden house has been a breath of fresh air, beautiful inside and out, as soon as I saw this place i knew i didn't need look any further, staff & nurses are so welcoming, my mums so happy, happiest I’ve seen her in a long time, thank you Norden keep up the fantastic work.
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Review from Amelia J (Daughter of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
My Dad was a resident here from December 24 to last week March 25 where he passed away. Some dedicated and lovely staff. We're brilliant with dad in his last week. Concerns raised not given outcome. Lack of staff.
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Review from Sue A (Daughter of Resident) published on 13 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum has been in Norden House since April 2024. We are beyond grateful to every single member of staff at Norden House. The care and support shown to our mum have been incredible. Keep doing what you are doing.
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Review from J D (Daughter of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At last we found a wonderful care facility for my mum. The concept is to promote as much independence as possible to the residents, a home-from-home feeling. All the staff are welcoming, friendly and always willing to help where possible, maintaining professionalism and dignity at all times. The food
is excellent, offering dietary needs and always fresh with a great choice. All the management are available to offer help, support and advice whenever required. An exceptional facility with local connections. Thank you for welcoming our Mum and making her feel very special.
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Review from C W (Granddaughter of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself and my partner visited my nan and had a delicious Friday meal of fish and chips and mushy peas.
The staff were all extremely welcoming and kind.
The surroundings were beautiful and unlike any other care home I've seen before.
It was lovely to see my nan so settled and happy at Norden House.
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Review from Michelle R (Guardian of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Norden House is a wonderful new care facility and six Catholic Sisters waited many months for the doors to open to welcome them. The concept is to give as much independence as possible to the residents. It has a home-from-home feeling. The sixty-four beds are divided into households of eight bedrooms,
a lounge/diner and a quiet room. There are also a number of cosy seating areas to relax in. The views are stunning across the beautiful Sussex countryside. Staff are welcoming, friendly and willing to help where possible. Food is good and the chefs cater for all types of healthy diets. The management are efficient, pleasant and hospitable. The newly planted gardens are coming to life as the plants blossom in spring. The bar/cafe is a good place to enjoy refreshments with friends and family. The hairdressing salon is an added bonus. All in all, this is an exceptional facility with a lot of local connections and it has been built as an environmentally friendly construction.
Reply from Annie Lewis, Manager at Norden HouseThank you for such a lovely review, it is a pleasure to have the sisters living at Norden House.
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Current Review Score: 9.5 (9.505)

Overview of Review Score

The Review Score of 9.5 (9.505) out of 10 for Norden House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.767 for Norden House is calculated as follows: ( (134 Excellents x 5) + (15 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 159 Ratings = 4.767
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.738 Points relating to the number of positive Reviews for Norden House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 12 Positive Reviews ÷ 12.8 = 0.938
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Ellaine

Ellaine Navarro

Job Title: Home Manager Joined: 2026

Welcome to Norden House Care Home! My name is Ellaine, I am a registered nurse, and I hold a master’s degree in nursing. My background includes renal nursing, general adult care, diagnostics and a Chief Officer of Quality, Patient Safety and Informatics Office of a Hospital in the Philippines.


I am also a trained first aider and a dialysis nurse, and have been certified to train in Adult Safeguarding. In my recent years of experience, I had the opportunity to work in the NHS and have been in the health and social care for nearly 8 years, with roles including Clinical Lead and Deputy Manager.


I’m delighted to be working under HMT, with its core values centred on patient safety and its altruistic views. It is an honour to be part of achieving the vision and of the team.

Frequently Asked Questions about Norden House

What types of Care is Norden House registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Norden House have?

There are 64 Single Rooms.

What are the Facilities & Services at Norden House?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Norden House to the centre of Littlehampton?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Norden House to verify any information. View our terms and conditions. Norden House has an Enhanced Service - more info.