Search...

Norden House

Crookthorn Lane, Climping, Littlehampton, West Sussex BN17 5SN
Healthcare Management Trust Logo
Jobs
Norden House logo
the level of love and care given to my wife really was far beyond impeccable.Robert W(Husband of Resident/Service User)
Norden House, Littlehampton
They looked after him with tireless dedication ensuring no need was left unmet.C S(Daughter of Resident/Service User)
Norden House, Littlehampton
my mums so happy, happiest I’ve seen her in a long timeL R(Son of Resident/Service User)
Norden House, Littlehampton

Norden House offers residential, nursing, and dementia care, boasting sweeping views of the quiet countryside and is located less than a mile away from Climping Beach.

The home's design and the type of care it offers are innovative and unique, with a focus on making residents feel at home. It features four wings, each with 16 bedrooms, designed over two storeys. The wings are split into two separate households, each with...  

Care Provided by Norden House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,850From £2,050
Residential Dementia CareFrom £1,850N/A
Nursing CareFrom £1,850From £2,050
Nursing Dementia CareFrom £1,850From £2,050

All fees are subject to assessment

Contact Norden House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ellaine Navarro(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Visiting

  • No visiting restrictions

Parking

  • Ample parking on site

Norden House Reviews (17)

Submit a Review
9.5

Norden House has a Review Score of 9.5 (9.504) out of 10, based on 14 reviews in the last 2 years. Over all time Norden House has 17 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Norden House
Loading...
Showing 17 reviews matching selected criteria
Review from Christopher L (Son of Resident) published on 20 July 2026 Submitted via Website
Overall Experience
Norden House in Climping is simply the best care home I have ever seen. When my mother, Ann (92), was discharged from hospital after a long stay, I accepted her placement there immediately because I already knew what a wonderful home it was. One year later, I firmly believe that the exceptional care she receives and the dedication of the staff have played a huge part in keeping her happy, healthy and with us today.
Norden House truly feels like a home from home. I can visit at any time, sit and watch TV with my mum and her new friends, bring my dog along, and just be a son again. That is a priceless gift.
Whenever family and friends visit, I am proud to show them around, and they always comment on how lovely the home is. My mum has never asked to leave and often boasts that she has the best garden room in the whole place!

Thank you to every member of staff for your kindness, compassion and outstanding care. We will always be grateful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Shirley D (Wife of Resident) published on 13 May 2026 Submitted via Postal Card
Overall Experience
My husband has been here 3 weeks and from the moment he arrived till now he has had excellent care and nursing for his condition. Also the meals have been equally superb. And also the cleanliness as well.

We have spent 45 yrs together and married 44 of them and find it very difficult being apart indeed heart breaking but made a lot easier by the wonderful staff at this care home. They are superb, all depts.

Reply from Justine Ellory, Business Development Manager at Norden House
Dear S D,
Thank you so much for your heartfelt review and for taking the time to share your experience with us.

We are delighted to hear that your husband has received such excellent care and nursing support since arriving with us, and that you have been pleased with the meals and cleanliness...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from S O (Granddaughter of Resident) published on 22 January 2026 Submitted via Website
Overall Experience

Upon an initial visit, it seemed wonderful. Being a new build it ticked many boxes, you cant fault that the home is spotless, its warm, looks comfortable. Doesn't have that typical old people smell. Food all home cooked, not much choice if you didn't like either option. My grandfather being bed bound proved to bring a whole heep of issues. He was left without his table, bed controls, a drink etc within reach, wasn't checked on for hours at a time. I come daily & raised my concerns every single time. There was (at first) only ever 2 members of staff on shift at a time so when he needed the toilet, it took both carers away leaving no carers watching anyone else. They also couldn't come if it was meal times leaving him either in dirty pads or having to hold it. When they recruited more staff this did get better. We never saw a care plan! Staff are lovely but are so stretched. If you are able bodied you are fine. Laundry staff are amazing & really care. Cleaning staff are amazing. Nikki is an Angel in disguise!

Reply from Justine Ellory, Business Development Manager at Norden House
Dear S,

Thank you so much for the wonderful feedback regarding our housekeeping team they really our angels and will pass all your comments on! We have 4 different households at Norden House and at least 3 members of staff in each household, there are times when we have sickness so we do...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from A G (Daughter of Resident) published on 7 January 2026 Submitted via Website
Overall Experience
My lovely mum passed away at Norden House in July this year. Unfortunately she was too poorly to take advantage of the wonderful facilities.

My only small concern was the night she passed away, I think the person in charge was a locum of some sort because they were unable to "call" her passing and seemed very confused as to what should happen next.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Robert W (Husband of Resident) published on 13 November 2025 Submitted via Postal Card
Overall Experience
Having seen several care homes we would not wish to put a dog in. We came across Norden House, and although further from my home than we wanted. We were immediately converted by Norden House's clean and modern environment - we found the nurses and other staff first class and the level of love and care given to my wife really was far beyond impeccable. The care came with love!

Like Norden and it's staff during my wifes end of care me and my family the maximum of love and support. God bless you all. Bob.

Reply from Justine Ellory, Business Development Manager at Norden House
Dear Robert,

So kind of you to acknowledge our incredible team at Norden House. We have loved having your family with us and caring for your wife was an honour. Best wishes Bob and you know where we are pop in anytime xxx

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C S (Daughter of Resident) published on 3 October 2025 Submitted via Postal Card
Overall Experience

My father was nursed at Norden House by a team of caring and compassionate nurses. They looked after him with tireless dedication ensuring no need was left unmet. The team and that includes everyone were kind and helpful and supported the family during some difficult times.

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from D S (Son of Resident) published on 10 September 2025 Submitted via Postal Card
Overall Experience

My dad was here for several months. His room and bathroom, lovely and large with a patio door to some grass and a hedge. All the staff were superb, friendly and very kind. 100%.

Reply from Justine Ellory, Business Development Manager at Norden House

Thank you for your 5 star review! The team at Norden House are very proud of the environment and home we work in! As you say a 'home from home' for all residents and care team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael S (Son of Resident) published on 10 September 2025 Submitted via Postal Card
Overall Experience

Excellent service and care from the front reception through all departments to the genuine care at all levels for dad and the family. Wonderful, clean, modern home from home. Thank you.

Reply from Justine Ellory, Business Development Manager at Norden House

Thank you very much for your 5 star review! The team at Norden House love caring for Dad and we always appreciate you taking the time let us know, it means so much to all of us xxx

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julia L (Niece of Resident) published on 27 June 2025 Submitted via Postal Card
Overall Experience

I cannot fault the staff or facilities at Norden House. The rooms are spacious, light, airy and well equipped. All of the staff, without exception, are kind, helpful and very committed. It is such a comfort to know that they care for their residents in the way they do. The security is top-notch. The food is excellent. There really is nothing to fault.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Chris M (Friend of Resident) published on 9 June 2025 Submitted via Website
Overall Experience

Just had lunch with a friend who lives at Norden House great food and a lovely setting for a catch up. The VE Day 80 party was also excellent as are the many and varied activities the Team organise. You are always made very welcome and the caring atmosphere is wonderful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from C M (Relative of Resident) published on 24 April 2025 Submitted via Postal Card
Overall Experience

The home is very comfortable and feels welcoming. The staff are all friendly and caring. Our relative has settled in really well and seems content.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from L R (Son of Resident) published on 9 April 2025 Submitted via Postal Card
Overall Experience

from our very first visit, Norden house has been a breath of fresh air, beautiful inside and out, as soon as I saw this place i knew i didn't need look any further, staff & nurses are so welcoming, my mums so happy, happiest I’ve seen her in a long time, thank you Norden keep up the fantastic work.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Amelia J (Daughter of Resident) published on 21 March 2025 Submitted via Website
Overall Experience

My Dad was a resident here from December 24 to last week March 25 where he passed away. Some dedicated and lovely staff. We're brilliant with dad in his last week. Concerns raised not given outcome. Lack of staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue A (Daughter of Resident) published on 13 January 2025 Submitted via Postal Card
Overall Experience

Our mum has been in Norden House since April 2024. We are beyond grateful to every single member of staff at Norden House. The care and support shown to our mum have been incredible. Keep doing what you are doing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C W (Granddaughter of Resident) published on 14 May 2024 Submitted via Postal Card
Overall Experience
Myself and my partner visited my nan and had a delicious Friday meal of fish and chips and mushy peas.
The staff were all extremely welcoming and kind.
The surroundings were beautiful and unlike any other care home I've seen before.

It was lovely to see my nan so settled and happy at Norden House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J D (Daughter of Resident) published on 14 May 2024 Submitted via Postal Card
Overall Experience

At last we found a wonderful care facility for my mum. The concept is to promote as much independence as possible to the residents, a home-from-home feeling. All the staff are welcoming, friendly and always willing to help where possible, maintaining professionalism and dignity at all times. The food is excellent, offering dietary needs and always fresh with a great choice. All the management are available to offer help, support and advice whenever required. An exceptional facility with local connections. Thank you for welcoming our Mum and making her feel very special.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michelle R (Guardian of Resident) published on 7 March 2024 Submitted via Website
Overall Experience

Norden House is a wonderful new care facility and six Catholic Sisters waited many months for the doors to open to welcome them. The concept is to give as much independence as possible to the residents. It has a home-from-home feeling. The sixty-four beds are divided into households of eight bedrooms, a lounge/diner and a quiet room. There are also a number of cosy seating areas to relax in. The views are stunning across the beautiful Sussex countryside. Staff are welcoming, friendly and willing to help where possible. Food is good and the chefs cater for all types of healthy diets. The management are efficient, pleasant and hospitable. The newly planted gardens are coming to life as the plants blossom in spring. The bar/cafe is a good place to enjoy refreshments with friends and family. The hairdressing salon is an added bonus. All in all, this is an exceptional facility with a lot of local connections and it has been built as an environmentally friendly construction.

Reply from Annie Lewis, Manager at Norden House

Thank you for such a lovely review, it is a pleasure to have the sisters living at Norden House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 December 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (7)

News
  • 21 Jul 2026

    A West Sussex mother and daughter who feared they would be separated when they both needed residential care are continuing to make memories together thanks to Norden House Care Home....

  • 14 Jul 2026

    Residents, staff, and family members at Norden House celebrated VE Day in true vintage style. This joyous occasion was commemorated by entertainer Sharon Music, who performed music from the 1950’s...

  • 14 Jul 2026

    Residents, families, staff and members of the local community recently came together at HMT Norden House Care Home to celebrate a very special occasion – the home’s second birthday. The...

Upcoming Events
  • 20 Aug 2026Organiser: Norden House
  • 25 Aug 2026Organiser: Norden House
  • 28 Aug 2026Organiser: Norden House

Awards / Recognitions (1)

  • 01 Apr 2025Recipient: Norden House

Meet the Team (1)

Ellaine Navarro
Ellaine NavarroJob Title:Home ManagerJoined: 2026

Welcome to Norden House Care Home! My name is Ellaine, I am a registered nurse, and I hold a master’s degree in nursing. My background includes renal nursing, general adult care, diagnostics and a Chief Officer of Quality, Patient Safety and Informatics Office of a Hospital in the Philippines.

I am also a trained first aider and a dialysis nurse, and have been certified to train in Adult Safeguarding. In my recent years of experience, I had the opportunity to work in the NHS and have been in the health and social care for nearly 8 years, with roles including Clinical Lead and Deputy Manager.

I’m delighted to be working under HMT, with its core values centred on patient safety and its altruistic views. It is an honour to be part of achieving the vision and of the team.

Frequently Asked Questions about Norden House

What types of Care is Norden House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Norden House have?

There are 64 Single Rooms.

What are the Facilities & Services at Norden House?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Norden House to the centre of Littlehampton?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Norden House to verify any information. View our terms and conditions. Norden House has an Enhanced Service -more info.