Nightingale Care and Nursing Home

234 Caxton Street, Sunny Hill, Derby DE23 1RJ
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8.3 7 Reviews
  • Nightingale Care and Nursing Home, Derby
Nightingale Care and Nursing Home in Derby offers residential, nursing, palliative and end of life care for older people with dementia.

The care home does not have set visiting times.

Residents can express their needs and wishes not just in relation to their care but also in the running of the care home.

There are a quarterly residents’ and families’ forum which staff attend to listen to feedback and suggestions.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £650 – £1558
  • Self-Funded Residential Dementia Care: £650 – £1558
  • Self-Funded Nursing Care: £950 – £2090

Nursing prices are - £950 to £1690.50.

These prices are only a guideline, please contact Nightingale Care and Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Maxine Booth-Isherwood (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (59)
  • Single Rooms with Ensuite Wet Room (59)

Nightingale Care and Nursing Home Reviews (7)

8.3

Nightingale Care and Nursing Home has a Review Score of 8.3 (8.303) out of 10, based on 7 reviews in the last 2 years.
Over all time Nightingale Care and Nursing Home has 7 reviews.

Overall Experience
  • 4
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Date Published
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Reviewer Connection to Nightingale Care and Nursing Home
  • 3
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Total of 7, showing 1-7
Review from Andrew W (Son of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After leaving the hospital, my mother required full-time care. There was space at the Nightingale Care and Nursing Home, and whilst it is not the closest to where I live, it was certainly a very good decision. The staff are excellent, super friendly and helpful. Her room is very good, spacious, with
an ensuite and all newly decorated. She is able to have her personal belongings - pictures on the walls, which makes it very homely. My mum always looks smart and clean. The care is very good. Would highly recommend.
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Review from R N (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum well cared for by all carers staff always welcoming to visitors management and nursing team do their best to be available to answer questions on all occasions
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Review from J B (Mother of Resident) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff and management caring. my mother is very happy here.
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Review from K J (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I went to view Nightingdale in April 2024. and I was impressed with the condition of building and how friendly the staff were. My dads care has been excellent and let us know of any changes in alzeimers we of a family are very thankful. and when mums goes to see him they make my mum feel at home.
Reply from Emily Fraher, Marketing Executive at Nightingale Care and Nursing Home

Thank you so much for sharing your positive experience with us. We're so glad to hear that you were impressed with the condition of the building and the friendliness of our team. It's wonderful to know that your Dad's care has been excellent and that we've kept you and your family well informed. We're also pleased to hear that your Mum feels at home when visiting. Your feedback means a lot, and we're grateful for the opportunity to care for your dad. Please don't hesitate to reach out if there's anything else we can do for you or your family.

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Review from Glenda A (Daughter-in-law of Resident) published on 9 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The utmost care was given to my mum-in-law in the short time she was in the Nightingale. She was happy and content in the knowledge she was being so very well looked after. As a family, we were kept informed every step of the way, i.e. if she was unwell or the staff had any concerns. The atmosphere
in the home is very happy, and the staff are all approachable.
They are all our guardian angels.
Thank you for everything.
Reply from Emily Fraher, Marketing Executive at Nightingale Care and Nursing Home

Thank you for taking the time to write this lovely review; I will be sure to share it with the team.

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Review from Phillip A (Son of Resident) published on 9 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I first went to view the Nightingale in June and was immediately impressed with the condition of the building and how friendly the staff were. My mum only lived there for six months due to her passing. The staff were helpful and friendly, and nothing was too much trouble. The staff always kept us informed
if there were any issues. My mum made some close friends and absolutely loved her time there. I wouldn't have chosen anywhere else for her to stay.
Reply from Emily Fraher, Marketing Executive at Nightingale Care and Nursing Home

Thank you so much for your lovely review; we will ensure that this is shared with the team.

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Review from J A (Daughter of Resident) published on 26 October 2023 Submitted via Website • Report
Overall Experience 2.0 out of 5
The staff at this nursing home are lovely, but they are so short on staff. When we visit my mum you can't get in. You end up ringing up on your phone and sometimes no one answers. I don't know why the buzzer is on the door because no one answers. It's not because they are rude, but haven't got time
because no staff. Would I recommend this home? No, unless more staff comes and it's dangerous to the residents I believe.
Reply from Corinne Pryer, Operations Manager at Nightingale Care and Nursing Home

Thank you for taking the time to provide this feedback. We have looked into your concern about staffing levels and can confirm these are reviewed on a minimum of a weekly basis and we have not had any staff shortages.


I do understand your concern about the doorbell, and we have put a temporary doorbell in place while waiting for the current doorbell to be reconnected to our call bell system. I apologise for the inconvenience this has caused on your visits. I’m really pleased to hear you feel the staff are lovely. If you would like to discuss your concerns any further, we would be more than happy to arrange this.

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Current Review Score: 8.3 (8.303)

Overview of Review Score

The Review Score of 8.3 (8.303) out of 10 for Nightingale Care and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.195 for Nightingale Care and Nursing Home is calculated as follows: ( (41 Excellents x 5) + (23 Goods x 4) + (13 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 82 Ratings = 4.195
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.108 Points relating to the number of positive Reviews for Nightingale Care and Nursing Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8. 6 Positive Reviews ÷ 11.8 = 0.508
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jan 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Donna

Donna Lukoschus

Job Title: Registered Manager Joined: 2023

Nightingale has all the makings of a truly fantastic care and nursing home, with great facilities following the extensive refurbishment and renovation work. I am very excited to lead an excellent care team and look forward to building a warm and welcoming community in the home by getting to know each and every resident and their loved ones.


I feel privileged to embark upon the next chapter in my career back in my home city with Agincare, which is family-owned and places a genuine emphasis on person-centred care based on the wishes and needs of each resident.

Frequently Asked Questions about Nightingale Care and Nursing Home

What types of Care is Nightingale Care and Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Nightingale Care and Nursing Home have?

There are 59 Single Rooms.

What are the Facilities & Services at Nightingale Care and Nursing Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Nightingale Care and Nursing Home to the centre of Derby?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nightingale Care and Nursing Home to verify any information. View our terms and conditions. Nightingale Care and Nursing Home has an Enhanced Service - more info.