Nightingale Care and Nursing Home

Staff have been very good and patient when dealing with an often awkward patient. They have quickly identified visitors and used first names when talking to them.They have also been very helpful in assisting when navigating the security system. When arriving, departing or moving between floors, and passed pleasantries whilst opening the door/lifts.

My husband and I attend relatives' meeting today. Lovely warm welcome, toast and cheesecake, and mini Victoria sandwiches, on offer. We was brought up to date with what's going on in the home. Management and staff are always friendly and answer any concerns if we have any, my mother in law been at Nightingale for nearly 2 years. Having good support from management and staff keep up the good work. Dining area a little small.

My dad is very happy in this care home, he has a lovely ensuite room, enjoys the food and likes all the staff. He has never complained about anything. He has lived here for 18 months. Health issues are always dealt with swiftly.

Myself and my two brothers visited my aunt at the home yesterday afternoon. The care staff we met were all of them very helpful indeed and showed great care and concern for our needs and those of my aunt throughout our visit. I regularly phone my aunt, as I have this month too, and I can say that our needs are always well catered for and staff are always very caring and attentive. My aunt receives the best care she could at this home.

I had been very ill since June. Hospital transferred me here. At first I was anxious not knowing what to expect. I realise since being here since mid-August the care and compassion I have received is first class. I get daily care and encouragement. They pick me up if I am having a bad day and also manage to keep my dignity at all times. I would like to nominate the Nightingale Care Home, Derby, for an award for all their hard work and care.

My mum has recently mved to Nightingale as her dementia has progressed. She has settled in well and all the staff have been welcoming to her. They have promptly responded to her needs and it has given me peace of mind to know that she is being well looked after.

After leaving the hospital, my mother required full-time care. There was space at the Nightingale Care and Nursing Home, and whilst it is not the closest to where I live, it was certainly a very good decision. The staff are excellent, super friendly and helpful. Her room is very good, spacious, with an ensuite and all newly decorated. She is able to have her personal belongings - pictures on the walls, which makes it very homely. My mum always looks smart and clean. The care is very good. Would highly recommend.

Mum well cared for by all carers staff always welcoming to visitors management and nursing team do their best to be available to answer questions on all occasions

Staff and management caring. my mother is very happy here.

I went to view Nightingdale in April 2024. and I was impressed with the condition of building and how friendly the staff were. My dads care has been excellent and let us know of any changes in alzeimers we of a family are very thankful. and when mums goes to see him they make my mum feel at home.

I first went to view the Nightingale in June and was immediately impressed with the condition of the building and how friendly the staff were. My mum only lived there for six months due to her passing. The staff were helpful and friendly, and nothing was too much trouble. The staff always kept us informed if there were any issues. My mum made some close friends and absolutely loved her time there. I wouldn't have chosen anywhere else for her to stay.

Thank you for everything.

The staff at this nursing home are lovely, but they are so short on staff. When we visit my mum you can't get in. You end up ringing up on your phone and sometimes no one answers. I don't know why the buzzer is on the door because no one answers. It's not because they are rude, but haven't got time because no staff. Would I recommend this home? No, unless more staff comes and it's dangerous to the residents I believe.