Maplebrook Care Home

Johnson Street, Wolverhampton WV2 3BD
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8.5 9 Reviews
  • Maplebrook Care Home, Wolverhampton
Maplebrook Care Home provides 24-hour specialist nursing care for adults living with complex physical health conditions and mental health needs, including dementia, acquired brain injuries, Parkinson’s disease and Huntington’s disease.

Maplebrook offers specialist care for adults living with mental health conditions, including schizophrenia, bipolar disorder and personality disorders. The team is experienced in supporting individuals with complex needs who may also have a history of challenging behaviours or high levels of risk. This care is provided on a dedicated mental health floor, Hornbeam, and is shaped around understanding each person’s unique triggers, routines and goals, helping residents to feel safe, supported and in control of daily life.

With higher staffing levels and a strong focus on therapeutic relationships, the team work closely with residents, to build confidence, promote independence, and where appropriate, support a gradual pathway back into the community.

The home also provides tailored care for individuals living with dementia, with a strong focus on safety, comfort and maintaining independence for as long as possible. Maplebrook has a dedicated dementia floor, Silver, which has been designed to create a calm, familiar environment that supports memory and orientation, while also offering opportunities for social connection and meaningful activity. The team understands the complexities of dementia and provides support with patience, compassion and respect every step of the way.

Specialist nursing care offered includes conditions such as spinal injuries, Motor Neurone Disease, and individuals requiring palliative or end-of-life care. With beautifully designed surroundings and a strong focus on personalised care plans, the team ensure every resident can live as independently and meaningfully as possible, whether the stay is short-term support or long-term care.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care
  • Detention Under Mental Health Act
  • Younger Adults

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Nursing Care: from £1700
  • RESPITE Self-Funded Nursing Dementia Care: from £1700

All fees are subject to a full assessment of need.

These prices are only a guideline, please contact Maplebrook Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Sonia Tenniswood (Interim Home Manager)

Local Authority / Social Services

Admission Criteria

  • We accept Self funders, LA, LA with top up, CHC funding and shared funding under S117
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (81)
  • Single Rooms with ensuite Wet Room (81)

Visiting

  • No visiting restrictions however Maplebrook ask visitors to be mindful of lunch and tea times so as the residents can enjoy an interrupted dining experience.

Parking

  • Ample free parking on-site

Maplebrook Care Home Reviews (9)

8.5

Maplebrook Care Home has a Review Score of 8.5 (8.458) out of 10, based on 8 reviews in the last 2 years. Over all time Maplebrook Care Home has 9 reviews.

Overall Experience

  • 6
  • 2
  • 0
  • 0
  • 1

Date Published

9
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8
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Review from Rachel F (Sister of Resident) published on 13 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am extremely grateful to all the staff at Maplebrook for their patience and kindness caring for my sister. Suffering from mental health issues and after a prolonged stay in hospital, Maplebrook was the only care home willing to accept my sisters challenging behaviour (several others suggested by the
hospital discharge team rejected her after assessment).
Living abroad, I very much appreciated the easy communication with staff, always taking the time to talk or send messages.
My sister also reported to me that many of the staff members went out of their way to help and rassure her with kindness and patience.

Reply from Sonia Tenniswood, Manager at Maplebrook Care Home

Thank you for your kind and thoughtful review. We are grateful that you took the time to share your experience with Maplebrook. It means a great deal to the whole team to know that our care and communication made a positive difference for both you and your sister during such a challenging time.Supporting residents with complex needs is at the heart of what we do, and we are proud to have been able to offer your sister a place where she could feel safe, supported, and respected. Your feedback about the patience and kindness of our staff is appreciated and will be shared with the whole team.

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Review from Stephen K (Son of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom has been in Maplebrook Care Home since November and has received great care and support by the staff. Staff are very responsive and caring and I've been hugely comforted by the knowledge that Mom is receiving the best care available during what has been a challenging time. This is especially the
case as I live in Yorkshire and have not been able to just "pop in" during the week.
Maplebrook is very clean, comfortable and well equipped and the staff are very proactive with residents, making every effort to keep people engaged and stimulated and Mom has settled very quickly.

Reply from Lorraine Shannon, Business Development Manager at Maplebrook Care Home

Thank you for taking the time to leave a review. Feedback is very important to us at Maplebrook and we are delighted to receive such positive praise for the care your mom is receiving. We are pleased this has offered you peace of mind when you live so far away and to hear that Mom has settled so quickly into her new environment.

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Review from Kevin W (Husband of Resident) published on 8 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been here for 18 months and the care and support for her needs have been excellent. The staff have been very active with communicating with me to keep me up to date with her condition and needs and the building is always clean and tidy. There are plenty of activities and events that everyone
feels welcome to attend and the staff are very friendly and professional.

Reply from Lorraine Shannon, Business Development Manager at Maplebrook Care Home

Thank you for your 5* review. We are so happy you describe the care and support received at Maplebrook as excellent. The care team strive to deliver the best standard of care for all those who call Maplebrook home. The activity coordinator works very hard to put on a varied and interesting activity programme and loves to throw a party! And not forgetting our dedicated housekeeping team who ensure the home is clean and tidy, not only for our residents to enjoy but visitors alike.

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Review from Muriel N (Wife of Resident) published on 5 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a difficult 4 week stay in hospital, my husband was assessed as needing a care home environment for his safety and wellbeing. On admission to Maplebrook he showed immediate calm and contentment with his surroundings which was such a relief to me to see him relax into his new surroundings.
Maplebrook is clean, comfortable, well-presented and maintained with lovely rooms, ensuite bathroom, good parking and central location in Wolverhampton. At the outset the staff displayed skills, experience, and dedication to provide an individual-focused care provision for my husband based on his own unique needs. He settled in easily and immediately into the Maplebrook community. The staff continually assessed my husband's needs, were adaptable to what made life comfortable for him. For me, I found all the staff approachable, would listen to any of my concerns and were responsive to my questions. Overall, I found Maplebrook provided a safe, effective, and caring environment for my husband.

Reply from Lorraine Shannon, Business Development Manager at Maplebrook Care Home

Thank you for taking the time to leave Maplebrook a review. We are so pleased your husband has settled so well in his new home and that you have the confidence and peace of mind his needs are being met and care is adapted when needed. The dedicated team at Maplebrook strives to deliver the best standard of care to our residents and pride themselves on being available to listen and support our residents' support networks also.

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Review from Jenny R (Daughter of Resident) published on 22 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

The management team were appalling in their attitude and care displayed whilst I was visiting my mother there. I had to make several complaints and couldn't wait to get my mother away from there. For the last week and a half in their care she never once went to bed, saying she didn't want to, utter
rubbish, it was easier for the staff to keep her in the lounge! I didn't realise just how badly this care home was run until we got her moved. Would not recommend this care home ever.

Reply from Kym Hubbard, Peripatetic Manager at Maplebrook Care Home

Whilst it is disappointing to receive such feedback, we thank you for taking the time to write this review and making us aware of your thoughts. We will be discussing this with the team and would appreciate the opportunity to discuss this further with you.

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Review from Nicola B (Daughter of Resident) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Words can not express my gratitude to the amazing staff at Maplebrook Care Home. My dad sadly passed away at Maplebrook recently and the care to not only Dad but to myself was beyond compare. The support from outside agencies was also amazing, the GPs and a charity, thank you.
The passing of a parent
is always a heartbreaking time but I can say that it was made that little easier by these wonderful people.

Reply from Claire Taylor, Home Manager at Maplebrook Care Home

Thank you for taking the time to write this review, I’ll be sure to pass it on to our team who care so deeply about what they do. You’re right, the passing of a parent is heartbreaking, we’re glad we could offer you some support during such a sad time – we’re always here if you want to come and see us and you and your dad will stay in our thoughts.

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Review from Denise O (Aunt of Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whilst visiting my niece, who is a service user on respite, my thoughts were what a great home. Beautifully furnished and spotless. Fellow residents were clean and well cared for. Staff on duty during my visit were friendly and professional (as a retired nurse, this was my observation). Fellow residents
and their families appeared happy. Manager very pleasant and accommodating. Food looked and smelled great! Well done, keep up the good standards.

Reply from Claire Taylor, Home Manager at Maplebrook Care Home

Thank you for taking the time to provide this feedback, I’ll ensure it is passed on to our team. It’s lovely to receive such praise – our team here are committed to ensuring our residents are happy and receive the best care so it’s great for this to be recognised with a review like this – thank you.

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Review from L C (Aunt of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Upon arrival, the receptionist was very helpful and could not do enough for us. I must also say that the core staff were very friendly and genuinely caring towards all residents. Furthermore the home was clean and tidy and in immaculate condition. I would thoroughly recommend this home to anyone with
complex needs.

Reply from Claire Taylor, Home Manager at Maplebrook Care Home

Thank you for taking the time to write this review for us, feedback like this means everything to the team here as we pride ourselves in offering the highest of standards and genuinely do care about our residents.

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Review from Brenda A (Wife of Resident) published on 21 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one, my husband was cared for by friendly and helpful staff. Everything was immaculate and there was always a member of staff to assist. We were always greeted on arrival by cheerful and helpful staff - nothing was too much trouble. Each member of staff made sure you were aware of their name
and their specific duties. My husband was very comfortable and happy during his time at Maplebrook Care Home. Even our little dog was welcomed.

Reply from Claire Taylor, Home Manager at Maplebrook Care Home

Thank you for taking the time to write this lovely review, Brenda, our team love their jobs and getting to know our residents and their families so feedback like this means everything to us. We thoroughly enjoyed having your husband with us and will miss the visits from Alfie!

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Current Review Score: 8.5 (8.458)

Overview of Review Score

The Review Score of 8.5 (8.458) out of 10 for Maplebrook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.326 for Maplebrook Care Home is calculated as follows: ( (65 Excellents x 5) + (12 Goods x 4) + (5 Satisfactorys x 3) + (10 Very Poors x 1) ) ÷ 92 Ratings = 4.326

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.132 Points relating to the number of positive Reviews for Maplebrook Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2. 7 Positive Reviews ÷ 16.2 = 0.432

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (5)

Amelia

Amelia Stonehewer

Job Title: Deputy Manager & Registered Nurse

Joined: 2017

Amelia joined Limewood back in March 2017 and transferred to Maplebrook in 2023 to take up the Deputy Manager position.


She's a specialist in Dementia Care having supported the team and residents throughout the pandemic, always stepping up and going the extra mile.


Amy boasts an impressive 17-year career in care, 9 years as a nurse and a psychology degree,


Amy brings a wealth of expertise to her role as Clinical Deputy Manager. Her deep understanding of the complexities of adult care allows her to provide exceptional support and guidance to our team.


Amy’s compassionate nature and commitment to person-centred care make her an invaluable asset to Maplebrook.

Georgia

Georgia Bye

Job Title: Senior carer

Joined: 2023

Georgia is passionate about enriching the lives of our residents and initially started her career at Maplebrook as an activities co-ordinator where she delivered a diverse and engaging activity calendar.


In recent months Georgia has changed her role to senior carer so as she can provide more hands on care and make a difference to our residents lives through her thoughtful and kind delivery of daily care.

Jo

Jo Share

Job Title: Admin Manager

Joined: 2023

Jo has worked in Healthcare for over 30 years starting as a domestic for a large care provider working her way up to Administrator.

Supporting families and being the heart of the home is what I love. Being part of a caring and dedicated team is both rewarding and exciting."

Susan

Susan

Job Title: Head Chef

Joined: 2024

Good nutrition is at the heart of our care philosophy.


Susan - Head Chef is passionate about creating delicious and nutritious meals that enhance the well-being of our residents through a balanced diet.

Ade

Ade

Job Title: Maintenance Manager

Joined: 2024

With over 30 years in the building industry, Ade brings a wealth of experience to his role at Maplebrook.


His expertise ensures our home is always well-maintained, from fresh decor to pristine grounds.


Ade is more than just a maintenance manager, he’s become a valued member of our care team, often lending a hand to residents in the garden or growing vegetables.

Frequently Asked Questions about Maplebrook Care Home

What types of Care is Maplebrook Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Permanent Care, Respite Care, Detention Under Mental Health Act & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Maplebrook Care Home have?

There are 81 Single Rooms.

What are the Facilities & Services at Maplebrook Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Maplebrook Care Home to the centre of Wolverhampton?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Maplebrook Care Home to verify any information. View our terms and conditions. Maplebrook Care Home has an Enhanced Service - more info.