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Moat House Care Home

Moat Park Retirement Village, Great Easton, Great Dunmow, Essex CM6 2DL
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I would be happy for him to have respite care again here. Nothing was too much troubleC G(Wife of Resident/Service User)
Moat House Care Home, Great Dunmow
I am very impressed with everything Moat House has to offer. Thank you to all the teamJane F(Daughter of Resident/Service User)
Moat House Care Home, Great Dunmow
I would wholeheartedly recommend the Moat House to anyone.Andrew S(Son of Resident/Service User)
Moat House Care Home, Great Dunmow

Nestled within the Moat Park Retirement Village in Great Easton near Great Dunmow, Essex, Moat House Care Home has undergone a comprehensive transformation. Alongside its sixty bedrooms, the home features six beautifully designed luxury suites, offering residents additional space, comfort and privacy in a warm and welcoming environment, surrounded by beautiful scenic farmland and peaceful rural grounds.

Designed for those looking for a more spacious and independent care home experience, each...  

Care Provided by Moat House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,500 - £1,600£1,550 - £1,650
Residential Dementia Care£1,600 - £1,700£1,650 - £1,750

All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

Contact Moat House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Tara Crowe(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • Visitors welcome at any time, the home ask that families respect mealtimes.

Parking

  • There is ample parking in the onsite car park.

Moat House Care Home Reviews (37)

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9.8

Moat House Care Home has a Review Score of 9.8 (9.781) out of 10, based on 20 reviews in the last 2 years. Over all time Moat House Care Home has 37 reviews.

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Showing 37 reviews matching selected criteria
Review from C G (Wife of Resident) published on 26 June 2024 Submitted via Postal Card
Overall Experience

My husband stayed at Moat House for two weeks of respite care. Care it was, the staff are very professional and kind. He settled in immediately. The laundry service, the food, and attention to residents is paramount. I would be happy for him to have respite care again here. Nothing was too much trouble. We also were there for the summer fair which was an excellent day, with many staff on their day off attending - it is a place where all are made to feel welcome and comfortable. Thank you Moat House.

Reply from George Byford, Customer Relations Manager at Moat House Care Home

Thank you so much for your heartfelt review. We are delighted to hear that your husband had a positive experience during his stay at Moat House for respite care. Our dedicated staff works hard to ensure that all residents feel welcomed and comfortable, and it is wonderful to know that their...  

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Review from Karen D (Daughter of Resident) published on 24 June 2024 Submitted via Website
Overall Experience
Mum and Dad visited Moat House Care Home for respite care whilst I was on holiday. From the moment Mum and Dad walked through the door they were looked after perfectly. The team of staff including carers, housekeeping and cooks provided all they wanted for their stay. Mum was very impressed with the quality and quantity of the food which was well thought out, balanced and served hot.

Mum and Dad joined in a few of the activities but their privacy was respected if they wanted time to themselves in their room. They were so impressed that both Mum and Dad have requested they visit again for; 'all-inclusive' holiday when I go away next time. Thank you to all the staff at Moat House. I went away on holiday knowing Mum and Dad were being well looked after.

Reply from George Byford, Customer Relations Manager at Moat House Care Home

Thank you so much for sharing your wonderful experience with us! We are delighted to hear that your mum and dad enjoyed their stay at Moat House Care Home. Our team takes great pride in ensuring that every resident receives the highest level of care and comfort, and it's heartwarming to know that...  

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Review from Jane F (Daughter of Resident) published on 19 June 2024 Submitted via Website
Overall Experience
Beautiful, fully refurbished care home. You feel like you are entering a hotel. The staff are incredible, always there to help with a smile and have so much time and patience for the residents. My mother is thoroughly spoilt with care and attention, down to the smallest detail. They have regular events and fun activities & the food selection is great, always with tea, coffee & cake on offer. I have no worries that Mum is in the best hands.

The home is set on beautiful extensive grounds which my mother particularly enjoys, with pathways through stunning flower beds, trees and around a large pond with a fountain. I am very impressed with everything Moat House has to offer. Thank you to all the team, they are like extended family already.

Reply from George Byford, Customer Relations Manager at Moat House Care Home

Thank you for leaving such a kind review, I will be sure to share this with all members of the Moat House Team. It is our pleasure to care for your mother and we look forward to seeing you soon for a catch-up over a cup of tea and some cake.

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Review from J K (Son of Resident) published on 22 May 2024 Submitted via Website
Overall Experience

Great staff, great care home. Staff are great and can’t do enough for the residents. The care home has recently been refurbished and is like new. Great setting as well. Can’t recommend Moat House enough.

Reply from George Byford, Customer Relations Manager at Moat House Care Home

Thank you for taking the time to leave a review for Moat House Care Home; we appreciate all comments and feedback and will pass your kind words on to the care team.

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Review from Anne S (Wife of Resident) published on 10 May 2024 Submitted via Postal Card
Overall Experience
Cannot fault any of the services. Lovely surroundings, beautiful furnishings and friendly, kind and happy staff. Perfect.

My husband had a very happy respite care whilst I was in hospital, and I had no need to worry about him.

Reply from George Byford, Customer Relations Manager at Moat House Care Home

Thank you for taking the time to leave a lovely review for Moat House Care Home. We are pleased to hear that our staff are always kind and courteous to everyone. We are also glad to hear that your husband was happy in our care.

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Review from Andrew S (Son of Resident) published on 8 April 2024 Submitted via Postal Card
Overall Experience
Our family couldn't be more pleased with the care that the Moat House is providing for our 93-year-old mother. Everybody without exception has shown great understanding and compassion. It is like staying in a really good hotel with all her needs taken care of.
The building has been recently refurbished and is lovely and clean but the greatest asset is the staff who I can't praise enough.

I would wholeheartedly recommend the Moat House to anyone.

Reply from George Byford, Customer Relations Manager at Moat House Care Home

Thank you for taking the time to write a review for Moat House Care Home, we greatly appreciate your kind words and will pass your comments on to the staff team. Your mother is a much-loved member of our family here at Moat House.

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Review from Effie C (Niece of Resident) published on 22 March 2024 Submitted via Website
Overall Experience

My auntie stays here and she has good care, staff were lovely, food ok. The events programme has just started but looks great my auntie keeps talking about it. Nice, clean and cosy for her, like home from home.

Reply from Jade Smith, Home Manager at Moat House Care Home

Thank you for your feedback. We aim to provide exceptional high-quality care in all areas and we are pleased that your Aunt had a lovely stay at Moat House.

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Review from Harry F (Godson of Resident) published on 21 March 2024 Submitted via Website
Overall Experience

On recently visiting a loved one at Moat House, I am so impressed by the care given at the home here, residents and staff all seem lovely. Food looks good, I would recommend and feel happy that everyone is well taken care of as if they are all a big family.

Reply from Jade Smith, Home Manager at Moat House Care Home

Thank you for your review. We will share your lovely words with the team.

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Review from Clare B (Daughter of Resident) published on 19 March 2024 Submitted via Website
Overall Experience
My mum had a lovely respite holiday at the Moat House while I went away for a break. Mum had some concerns before going but the team took great care to explain everything and to find out what she likes including visiting her at home. The staff were friendly, and kind and made Mum feel very welcome.
The home smells lovely and feels more hotel than a care home. The facilities include a coffee bar serving proper cappuccinos, a large terrace overlooking beautiful gardens, a hair/beauty salon that could easily be in a posh spa and a library. Mum’s room was new, and beautifully decorated, with an ensuite walk-in shower room, and views over the garden. There were drinks and snacks available at all times and staff catered to my mum’s timetable - no one rushed to get her up for breakfast - she got up when she wanted.

The home is new and there aren’t many residents yet but I hope there will be a space available when Mum needs it next.

Reply from George Byford, Customer Relations Manager at Moat House Care Home

Thank you for writing such a lovely review for Moat House Care Home. As a team we are so pleased to know that your mum's respite stay with us was comfortable, our staff team were friendly and your mum enjoyed our facilities. You are both welcome to visit us anytime.

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Review from Caroline S (Granddaughter of Resident) published on 12 March 2024 Submitted via Website
Overall Experience

All the staff are incredibly welcoming, friendly, attentive and kind. I feel so assured my grandma is incredibly well taken care of there; she's very happy, comfortable and right at home! It's a lovely place.

Reply from M, Customer Relations Manager at Moat House Care Home

Thank you for taking the time to write a review for Moat House Care Home. It is our pleasure to care for your Grandma as part of our family here at Moat House, and we are happy to hear that she is enjoying her time here with us.

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Review from Margaret S (Resident / Service User) published on 7 March 2024 Submitted via Postal Card
Overall Experience

I am very happy here, nothing is too much trouble.

Reply from George Byford, Customer Relations Manager at Moat House Care Home

Thank you for leaving such a kind review of Moat House Care Home. We are so pleased to know that you are happy with the care our staff team provide and I will share your lovely words with the rest of the team.

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Review from Kathleen P (Resident / Service User) published on 7 March 2024 Submitted via Postal Card
Overall Experience

The carers are always just caring. I am constantly offered hot drinks and snacks at any time. One or two individuals are not always available, but that is inevitable. I am very deaf and that is taken into account and considered accordingly. Today, for example, my scooter was accommodated and I am sure that was difficult but was done.

Reply from George Byford, Customer Relations Manager at Moat House Care Home

Thank you for taking the time to leave a review for Moat House Care Home. We are so pleased that you are enjoying your stay and I will share your kind words with the rest of our staff team.

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Review from Bridget S (Sister of Resident) published on 26 January 2024 Submitted via Postal Card
Overall Experience

I would definitely recommend the Moat House Care Home. All aspects of this wonderful home are excellent. The facilities are first class and the staff are well trained and have cared for my sister in a considerate, caring and loving way.

Reply from George Byford, Customer Relations Manager at Moat House Care Home

Thank you for your kind review of Moat House Care Home. We appreciate all comments and feedback. We are glad to know that you are happy with the care for your sister and I will share your lovely words with the rest of the team.

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Review from Jean K (Friend of Resident) published on 19 January 2024 Submitted via Website
Overall Experience
My closest and dearest friend is in Moat House with severe Dementia.
I cannot believe how wonderful this home is and I was amazed on my first visit at how friendly and helpful all the staff are.
The constant loving care and attention they give her 24/7, even small personal touches, I am so grateful and relieved.

She is happy and content and I would recommend this Care Home to anyone caring for a loved one and who needs that extra helping hand.

Reply from George Byford, Customer Relations Manager at Moat House Care Home

We are so pleased you were impressed by Moat House on your visit. Providing the best care possible for a loved one is so important to us here at Moat House so I will be sure to share your kind words with the team. We look forward to seeing you on your next visit.

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Review from P A (Resident / Service User) published on 15 January 2024 Submitted via Postal Card
Overall Experience

I was booked in here before I had even seen the place. My daughter said I would love it here and she was right. It's a lovely atmosphere of comfort and even luxury was there from the start. Nothing is too much trouble and all the staff are very helpful and cheerful, you get the impression they really enjoy working here and helping a lot of old biddies! I love it here and would be happy to die here - but not yet!

Reply from George Byford, Customer Relations Manager at Moat House Care Home

We really appreciate you taking the time to leave your review. We appreciate such lovely positive feedback from residents. Knowing our residents are happy here at Moat House makes us proud to be a part of your daily lives ensuring you feel safe and cared for.

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Review from M W (Daughter of Resident) published on 12 January 2024 Submitted via Website
Overall Experience

Choosing care for a loved one, in our case for my mother, is a very difficult journey at the best of times. However, I knew the moment I visited the Moat House in Great Easton, we would be happy for my mother to move here. Every member of staff without exception has made the transition as easy as possible from the initial enquiry to the day-to-day kindness and friendliness shown by carers and support staff. There is flexibility wherever it is needed and there is no doubt that my mother's needs are prioritised. I was initially concerned that a new facility wouldn't host many activities to stimulate my mother who has Dementia. However, the close-knit 'Moat House' community provides an informal, engaging family atmosphere and I can already see a positive change in her demeanour. My mother has also had a few medical hiccups and the response to these needs has been immediate. I honestly could not have asked for a better welcome for my mother. Thank you to all the Moat House team.

Reply from George Byford, Customer Relations Manager at Moat House Care Home

Thank you for your kind review. We are very pleased to hear that your mother's move to Moat House has been a positive one for her and your family. We are so glad you felt supported by our wonderful team here at Moat House. I will be sure to share your kind words with the staff.

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Review from A G (Daughter of Resident) published on 11 December 2023 Submitted via Postal Card
Overall Experience

My mother was the first resident at Moat House. She was extremely reluctant to become a resident, albeit for three weeks respite, and she had been living completely independently and found the transition hard. All the staff were aware of this and respected her desire for privacy and to retain as much independence as possible. She was so reassured by the excellent care given by all the staff following a couple of minor medical procedures, she decided to stay an extra week, maybe longer! From when I first made enquiries all the staff have been professional and understanding. The building is beautifully appointed, and the hospitality and food are excellent. I cannot emphasise how friendly, courteous, professional and caring the staff are, and I would recommend Moat House to anyone seeking care.

Reply from George Byford, Customer Relations Manager at Moat House Care Home

Thank you for taking the time to share your feedback. We are so pleased that you are happy with the care that your loved one is receiving at Moat House. I will share your kind words with all the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (18) & Events (0)

News
  • 10 Apr 2026

    Moat House Care Home in Great Easton, Essex, was delighted to welcome TV celebrity Louie Spence to host a lively Valentine’s Day Bingo afternoon on Friday 20th February. Friends, neighbours,...

  • 01 Apr 2026

    Resident Bill at Moat House Care Home near Great Dunmow is set to celebrate his 104th birthday on Sunday 1st March. Special celebrations are planned both at the home and...

  • 22 Dec 2025

    Residents, families, and members of the local community gathered at Moat House Care Home in Great Easton, Essex, for a “Back in My Day” community coffee morning. The event celebrated...

Upcoming Events

There are no upcoming events for Moat House Care Home.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Country Court
  • 31 Jan 2025Recipient: Country Court
  • 31 Jan 2024Recipient: Country Court

Accreditations

There are no accreditations posted yet for Moat House Care Home.

Meet the Team (2)

Tara Crowe
Tara CroweJob Title:Home ManagerJoined: 2025

Tara is the Home Manager at Moat House Care Home with an extensive background in the care sector.

Debbie Barber
Debbie BarberJob Title:Customer Relations ManagerJoined: 2025

Debbie Barber is our Customer Relations Manager at Moat House Care Home. Debbie is looking forward to helping residents and their families settle into their next chapter in life. She is also excited to plan great events for the home, make new friends and be a part of the wonderful Moat House staff team.

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