Moat House Care Home

My husband stayed at Moat House for two weeks of respite care. Care it was, the staff are very professional and kind. He settled in immediately. The laundry service, the food, and attention to residents is paramount. I would be happy for him to have respite care again here. Nothing was too much trouble. We also were there for the summer fair which was an excellent day, with many staff on their day off attending - it is a place where all are made to feel welcome and comfortable. Thank you Moat House.

Mum and Dad joined in a few of the activities but their privacy was respected if they wanted time to themselves in their room. They were so impressed that both Mum and Dad have requested they visit again for; 'all-inclusive' holiday when I go away next time. Thank you to all the staff at Moat House. I went away on holiday knowing Mum and Dad were being well looked after.

The home is set on beautiful extensive grounds which my mother particularly enjoys, with pathways through stunning flower beds, trees and around a large pond with a fountain. I am very impressed with everything Moat House has to offer. Thank you to all the team, they are like extended family already.

Great staff, great care home. Staff are great and can’t do enough for the residents. The care home has recently been refurbished and is like new. Great setting as well. Can’t recommend Moat House enough.

My husband had a very happy respite care whilst I was in hospital, and I had no need to worry about him.

I would wholeheartedly recommend the Moat House to anyone.

My auntie stays here and she has good care, staff were lovely, food ok. The events programme has just started but looks great my auntie keeps talking about it. Nice, clean and cosy for her, like home from home.

On recently visiting a loved one at Moat House, I am so impressed by the care given at the home here, residents and staff all seem lovely. Food looks good, I would recommend and feel happy that everyone is well taken care of as if they are all a big family.

The home is new and there aren’t many residents yet but I hope there will be a space available when Mum needs it next.

All the staff are incredibly welcoming, friendly, attentive and kind. I feel so assured my grandma is incredibly well taken care of there; she's very happy, comfortable and right at home! It's a lovely place.

I am very happy here, nothing is too much trouble.

The carers are always just caring. I am constantly offered hot drinks and snacks at any time. One or two individuals are not always available, but that is inevitable. I am very deaf and that is taken into account and considered accordingly. Today, for example, my scooter was accommodated and I am sure that was difficult but was done.

I would definitely recommend the Moat House Care Home. All aspects of this wonderful home are excellent. The facilities are first class and the staff are well trained and have cared for my sister in a considerate, caring and loving way.

She is happy and content and I would recommend this Care Home to anyone caring for a loved one and who needs that extra helping hand.

I was booked in here before I had even seen the place. My daughter said I would love it here and she was right. It's a lovely atmosphere of comfort and even luxury was there from the start. Nothing is too much trouble and all the staff are very helpful and cheerful, you get the impression they really enjoy working here and helping a lot of old biddies! I love it here and would be happy to die here - but not yet!

Choosing care for a loved one, in our case for my mother, is a very difficult journey at the best of times. However, I knew the moment I visited the Moat House in Great Easton, we would be happy for my mother to move here. Every member of staff without exception has made the transition as easy as possible from the initial enquiry to the day-to-day kindness and friendliness shown by carers and support staff. There is flexibility wherever it is needed and there is no doubt that my mother's needs are prioritised. I was initially concerned that a new facility wouldn't host many activities to stimulate my mother who has Dementia. However, the close-knit 'Moat House' community provides an informal, engaging family atmosphere and I can already see a positive change in her demeanour. My mother has also had a few medical hiccups and the response to these needs has been immediate. I honestly could not have asked for a better welcome for my mother. Thank you to all the Moat House team.

My mother was the first resident at Moat House. She was extremely reluctant to become a resident, albeit for three weeks respite, and she had been living completely independently and found the transition hard. All the staff were aware of this and respected her desire for privacy and to retain as much independence as possible. She was so reassured by the excellent care given by all the staff following a couple of minor medical procedures, she decided to stay an extra week, maybe longer! From when I first made enquiries all the staff have been professional and understanding. The building is beautifully appointed, and the hospitality and food are excellent. I cannot emphasise how friendly, courteous, professional and caring the staff are, and I would recommend Moat House to anyone seeking care.