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Trinity Manor

Shipston Road, Stratford-upon-Avon, Warwickshire CV37 8GA
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A very welcoming care home with excellent facilities and very comfortable rooms.J B(Son of Resident/Service User)
Trinity Manor, Stratford-upon-Avon
The care given to Mom was outstanding and I can't thank them enoughLois J(Daughter of Resident/Service User)
Trinity Manor, Stratford-upon-Avon
This home is absolutely outstanding. The staff inclusive of everyone can not do enoughKerry P(Daughter-in-law of Resident/Service User)
Trinity Manor, Stratford-upon-Avon

Trinity Manor is a purpose-built care home in Stratford-upon-Avon offering personalised care in an environment that is warm, calm, and genuinely welcoming.

This modern 83-bedroom home is arranged in a small household design, encouraging easy connection while respecting privacy. Each household includes its own kitchen, lounge, and dining area.

Thoughtfully designed amenities add comfort and choice: an elegant drawing room, an in-house cinema, a hair salon, an activity room, family kitchens, and...  

Care Provided by Trinity Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,400 - £1,800£2,000 - £2,000
Residential Dementia Care£1,400 - £1,800£2,000 - £2,000
Nursing Care£1,400 - £1,800£2,000 - £2,000
Nursing Dementia Care£1,400 - £1,800£2,000 - £2,000

Standard fees at Trinity Manor cover a wide range of high-quality services designed to support residents’ comfort, wellbeing, and daily living. This includes all meals and refreshments, housekeeping, laundry, personal care, and access to a full programme of activities and events. Residents also enjoy full use of all communal lounges, dining areas, landscaped gardens, and on-site amenities.

In addition to the standard offering, there are optional extras available to enhance the resident experience. These may include services such as hairdressing, chiropody, newspapers, or certain one-to-one outings and entertainment. These are charged separately, giving residents the flexibility to choose the services that suit their preferences.

In some cases, if a resident or their family chooses additional features such as a larger room or upgraded facilities, a top-up payment may be discussed. All fee details are clearly explained in advance, and the team is committed to making all financial information transparent, supportive, and easy to understand.

Contact Trinity Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ioana Capatina(Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: -1
  • Number of floors: 3

Room Information

  • Single Rooms (83)
  • Single Rooms with ensuite Wet Room (83)

Visiting

  • Visitors are welcome at any time, 24 hours a day, 7 days a week. There is no need to book in advance or contact the home before arriving. Family and friends are encouraged to visit whenever it suits them and their loved ones. Communal areas and outdoor spaces are available for residents and their visitors to enjoy during their time at the home.

Parking

  • Ample on-site parking for all visitors, making access to the home straightforward and convenient. The parking area is located within the grounds of the home, ensuring that visitors do not need to park off-site or walk long distances. Designated disabled parking bays are available close to the main entrance to support those with mobility needs. All parking is free of charge and available at all times. The on-site parking is clearly signposted and easily accessible, helping to provide a smooth arrival experience for family, friends, and other guests.

Trinity Manor Reviews (31)

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9.4

Trinity Manor has a Review Score of 9.4 (9.422) out of 10, based on 21 reviews in the last 2 years. Over all time Trinity Manor has 31 reviews.

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Review from Tony G (Husband of Resident) published on 12 June 2026 Submitted via Postal Card
Overall Experience

My wife who is suffering from dymensia. A spent two weeks respite break whilst I had a hernia operation. We were delighted with the experience and well go back, probably for both our final days. The staff were plentiful and nothing was too much trouble - they would go 'the extra mile' with a smile on their face. It resembled a high quality hotel and whilst security was in evidence, time there never felt like a prison visit. Parking was plentiful and the other inmates were comfortable to be with. I would recommend Trinity to all our pals.

Reply from Diana Cole, Supporting Management Team at Trinity Manor

Thank you for taking the time to share such a thoughtful review.

We are delighted to hear that you and your wife felt well cared for during her two-week respite stay with us while you recovered from your operation. It is especially rewarding to know that our team made a positive difference...  

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Review from Michael L (Friend of Resident) published on 3 June 2026 Submitted via Postal Card
Overall Experience

Very clean and pleasant decor. Lovely friendly staff. Menu very good too.

Reply from Diana Cole, Supporting Management Team at Trinity Manor

Thank you so much for your kind feedback. We are delighted to hear that you found the home very clean with pleasant decor, our staff friendly, and the menu very good. Your comments mean a great deal to us and will be shared with the whole team, who work hard to maintain a welcoming and...  

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Review from N C (Power of Attorney of Resident) published on 14 May 2026 Submitted via Postal Card
Overall Experience

Care is wonderful. Admin is hopeless - never get a response to complaints about billing.

Reply from Diana Cole, Home Manager at Trinity Manor
Thank you for your feedback. We're very pleased to hear that you feel the care provided is wonderful, and we truly appreciate your kind comments about our care team.

We're sorry to hear about your experience regarding communication around billing concerns. This is not the level of service we aim...  

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Review from Lorraine W (Daughter of Resident) published on 8 May 2026 Submitted via Postal Card
Overall Experience

I am very happy with the care my mum recieves. Also the way the management and staff support us as family members.

Reply from Diana Cole, Supporting Management Team at Trinity Manor

Thank you so much for your kind feedback. We are really pleased to hear that you are happy with the care your mum is receiving and that you feel supported by both our management and staff team. If there is ever anything further we can do for you or your mum, please do not hesitate to get in touch.

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Review from M T (Son-in-law of Resident) published on 29 April 2026 Submitted via Website
Overall Experience
Overall a very good place for my Mum-in-law to live her days now.

She recently moved from independant living in her own 4 bed home in Brighton. The process of assimilation into Trinity Manor has been painless.

Reply from Diana Cole, Supporting Management Team at Trinity Manor

Thank you for your kind feedback.

We are so pleased to hear that Trinity Manor has been a positive place for your mother-in-law to settle into, and that her transition from independent living has been smooth and well supported. We understand that this can be a significant change, so it is...  

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Review from D F (Niece of Resident) published on 29 April 2026 Submitted via Website
Overall Experience

Trinity Manor provides excellent care in a clean, spacious and safe environment. The care staff are friendly and welcoming. The activities are well organised and socially inclusive, with staff encouraging engagement and participation. The management staff are not always available when required and although communication is generally good, there is room for improvement. The building has a good, upbeat atmosphere. The residents appear calm, settled and happy.

Reply from Diana Cole, Supporting Management Team at Trinity Manor

Thank you for taking the time to share your feedback with us.

We are very pleased to hear your positive comments regarding the care provided, the environment within the home, and the friendliness of our team. It is also encouraging to know that the activities programme is supporting engagement...  

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Review from S H (Daughter of Resident) published on 29 April 2026 Submitted via Website
Overall Experience

My Mum has been at Trinity Manor since November 2024 and to date I have been very satisfied with the home and the care she has received. The staff are patient and friendly, and I do feel that when concerns are raised the management team are keen to find solutions and implement any changes that are required to maintain the level of care expected.

Reply from Diana Cole, Supporting Management Team at Trinity Manor

Thank you very much for your kind feedback. We are delighted to hear that you have been satisfied with the care your mum has received since joining Trinity Manor.

It is especially reassuring to know that you find our staff patient and friendly, and that you feel comfortable raising any...  

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Review from Regan S (Son of Resident) published on 27 April 2026 Submitted via Postal Card
Overall Experience

My dad experiences excellent care at Trinity Manor Care Home. The staff and car is excellent and he is in a very safe environment.

Reply from Diana Cole, Supporting Management Team at Trinity Manor
Thank you for your kind words.

We are very pleased to hear that your dad received excellent care at Trinity Manor and that you felt he was safe and well supported by the team. John was a treasured part of our community and home, and he will be greatly missed by everyone here.

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Review from Becky S (Daughter-in-law of Resident) published on 27 April 2026 Submitted via Postal Card
Overall Experience

My mother in law moved in and has found it very difficult in any care home. The staff have been incredible and the level of care and attention is as good as it can be. Big thank you to Suji + Edina for there outstanding care and patience in dealing with Sue. Also a huge thank you to Laura and Alex for making it possible for Sue to move to Trinity Manor. Leke Edina and Suji with care, Laura and Alex did the same at administration level.

Reply from Diana Cole, Supporting Management Team at Trinity Manor
Thank you so much for your kind review.

We are really pleased to hear that Sue has been well supported during her transition, despite how difficult it has been for her. Your feedback means a great deal to the team. We will make sure your thanks are shared with Suji, Edina, Laura, and Alex for their outstanding care, patience, and support in making Sue's move to Trinity Manor possible.

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Review from Jacky M (Daughter of Resident) published on 24 April 2026 Submitted via Website
Overall Experience

My parents moved into Trinity Manor in May 2025. They occupy two rooms situated next door to each other, one is their sitting too and one is their bedroom. This set up works perfectly for them, they have privacy but with the security of knowing someone is always on hand when help is required. The home is very welcoming and the staff are extremely attentive.

Reply from Diana Cole, Supporting Management Team at Trinity Manor
Thank you for your kind feedback. We're pleased to hear that the room arrangement works well for your parents and that they feel comfortable, secure, and well supported.

Your comments about our team and the home are very much appreciated.

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Review from K M (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card
Overall Experience

Attended the mothers day event in the reception area. Tables laid out beautifully with full afternoon tea, bucks fizz. A great example of how this home is going 'the extra mile' for residents. Mum has now been resident for 5 weeks and she has settled well thanks to the lovely staff. We visited many homes before chosing Trinity Manor and have no regrets.

Reply from Diana Cole, Supporting Management Team at Trinity Manor

Thank you so much for your lovely feedback. We're delighted to hear that you enjoyed the Mother's Day event-it means a great deal to the team to know their efforts are appreciated. We always strive to go the extra mile for our residents and their families, so your kind words are truly...  

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Review from Debbie T (Daughter of Resident) published on 31 March 2026 Submitted via Postal Card
Overall Experience

I have been very impressed with the home and the care my mother has received. The environment is pleasant and the staff patient and friendly. I feel that when there are issues the manager is keen to find resolutions and, with improved communication in place, I have confidence that the home will go from strength to strength. I am impressed with the catering and feel the issues with maintenance, laundry and general communications have sensible solutions in the pipeline. The manager and staff I have come into contact with are absolutely marvellous.

Reply from Diana Cole, Supporting Management Team at Trinity Manor

Thank you for your positive feedback. I'm pleased to hear you are happy with the care provided and the team, and I appreciate your recognition of the improvements being made. Your comments will be shared with staff, and we remain committed to continuing to improve our service.

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Review from K C (Daughter of Resident) published on 27 March 2026 Submitted via Postal Card
Overall Experience

My mum has been at Trinity Manor since October 2024. Recent changes, including improvement in and expansion of activities and food quality have made a marked difference. The atmosphere is more buoyant, which I think is partly down to new members of the activities team, who are encouraging and inclusive. Mum seems happy with the changes too and has responded by joining in more with fellow residents and engaging with different enrichment activity. The invitation of resident/relative meetings has allowed us to better appreciate what is being done to progressively improve different aspects of the home, including communication.

Reply from Diana Cole, Management Team at Trinity Manor

Thank you for your kind feedback. We're delighted to hear the recent improvements, especially in activities and food, have made a positive difference and created a more uplifting atmosphere. It's great to know your mum is happier, more engaged, and enjoying the activities. We also appreciate your comments on the meetings, which help keep communication open and transparent.

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Review from W A (Daughter of Resident) published on 27 August 2025 Submitted via Website
Overall Experience
My mum was sent here for a month to assess her needs. We paid out £4000 for 2 more weeks. After illness she needs help going to the toilet, dressing etc but has no other problems. The Home was very short-staffed & she often waited ages for help: going to the toilet or didn't get breakfast much before her lunch! She was once left on the toilet for nearly 2 hours before anyone returned! Daily activities were haphazard, often cancelled.
Alcohol is virtually non existent as are cake and drinks in the bistro. She can't make a coffee from her wheelchair. My mum has taken mild over the counter medication for years. A member of staff went through her drawers & took them.

Laundry wasn't returned when she left. 3 shirts lost. 50 days on (24 emails & 3 phone calls later) we've received 2. Accounting is haphazard. An email said we owed more. We refuted this & have heard no more! The managenent is inefficient and this trickles down through the whole establishment.

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Review from Jenifer F (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card
Overall Experience
Inadequate number of staff - ratio 3-21 patients!

No TV or radio in room. No pictures on room walls, which required maintenance! Dentures not cleaned. Lost items of clothing. Failure to send urine sample for possible UTI when required by relative, which had resulted in an acute infection. Failure to arrange transport to alternative facility as requested by GP and social care. Inadequate 'overbed' table - one not provided at all until requested. Morar Living - Website tel when phoned says not recognised - chat box and email contact facility - no response. A very disappointing experience at Trinity Manor.

Reply from Mark Webb-Austin, Regional Manager at Trinity Manor

Due to the high turnover of D2A placements, TVs and radios arent routinely provided, and personal pictures are not permitted on walls to maintain room condition for incoming residents. We're sorry to hear about your relatives experience with oral care. Records show care was offered but often...  

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Review from Tim B (Son of Resident) published on 8 May 2025 Submitted via Website
Overall Experience
Both my Mum 92 and Dad 94 have been resident at Trinity Manor in Stratford upon Avon. Dad was cared for by the Dementia Team and Mum is cared for by the Nursing Team. Sadly Dad only spent 9 weeks at TM before he died but during that time he received excellent care by the Care Team and Nurses. He had a beautiful private room and during his last week we were supported 24/7 by everyone at TM.
That support continued after Dads death and on the day of the funeral helping to get Mum (very limited mobility) to the funeral service in the mobility minibus and afterwards for a private family gathering with Mum.
We researched many options before moving my parents to a Care Home and experienced an alternative provider for Dad following discharge from hospital. There was simply no comparison.

TM not only cares for their residents but importantly the wider family. We definitely choose the right place. A huge thank you to the manager and her dedicated team.

Reply from Ioana Capatina, Home Manager at Trinity Manor

Thank you so much for taking the time to share your heartfelt experience. We are truly sorry for your loss and feel honoured that we were able to support your dad during his time at Trinity Manor, as well as your family through such a difficult period.It means a great deal to hear that both your...  

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Review from Jacqui B (Wife of Resident) published on 24 January 2025 Submitted via Website
Overall Experience

Trinity Manor is well-appointed and furnished to a high standard. The home offers a Cinema, Bistro, and Salon. The TV lounges, quiet rooms and dining rooms are comfortable and smart. Staff are caring, friendly, and knowledgeable. My husband has found it difficult to accept being in the home due to his young age, but we are trying to make the best of the situation. One thing that helped recently, was the fact that we were able to book private dining. The dining room is lovely and the staff made the event special for us. We have planned our next date lunch! I would recommend Trinity Manor and we feel lucky to have found it.

Reply from Ioana Capatina, Home Manager at Trinity Manor

Thank you for your kind words about Trinity Manor. We're delighted to hear that you find the home's facilities, including the Cinema, Bistro, and Salon, well-appointed and comfortable. Creating an environment that feels welcoming and supportive is at the heart of what we do. We understand that...  

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Review from S G (Daughter of Resident) published on 17 January 2025 Submitted via Postal Card
Overall Experience

We have been delighted with the high standard of care and support provided to Mum by the wonderful staff at Trinity Manor. The home is spotlessly clean and the food is fantastic. A wide variety of activities are provided to keep the residents entertained and engaged. It is reassuring to know she is in such good and caring hands. I would not hesitate to recommend Trinity Manor.

Reply from Ioana Capatina, Home Manager at Trinity Manor

Thank you so much for your kind and thoughtful review. We are absolutely delighted to hear that you have been pleased with the care and support your mum has received from the team here at Trinity Manor. It's wonderful to know you value our high standards of cleanliness, the quality of our food, and...  

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Review from Jayne G (Wife of Resident) published on 21 November 2024 Submitted via Website
Overall Experience

The Care Home is clean, tidy and with pleasant furnishings. The staff are friendly and helpful and try to accommodate my husband's needs which are not always easy. My only suggestion would be if he could have more interaction in the form of activities as he does say he is bored! He has always been a "people person". However, I do feel he is well looked after and seems to get on well with the carers which is a great comfort to me.

Reply from Ioana Capatina, Home Manager at Trinity Manor

Thank you so much for taking the time to share your kind and constructive feedback. We're delighted to hear that you find Trinity Manor clean, comfortable, and well-maintained, and that the friendliness and dedication of our staff provides you with reassurance. It's wonderful to know that your...  

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Review from C B (Daughter of Resident) published on 19 November 2024 Submitted via Website
Overall Experience
My mother chose this home after attending for two respites earlier in the year. She is very happy to be there.

All staff are helpful and welcoming and attend to her needs. The rooms and facilities are to a high standard of furnishings. I am a daughter who is not local and am happy to know my mother is being well looked after. Visitors are made welcome at any time.

Reply from Ioana Capatina, Home Manager at Trinity Manor

Thank you so much for your lovely review and for sharing your experience of Trinity Manor. We are delighted to hear that your mother has chosen to make our home her permanent residence after her respite stays and that she is happy and comfortable here. It's wonderful to know that you feel reassured...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 January 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 15 Aug 2024

    What a vibrant day we had at Trinity Manor. Our residents embraced their artistic flair and created stunning resin flowers. From vivid petals to intricate designs, every piece was a...

Upcoming Events

There are no upcoming events for Trinity Manor.

Awards / Recognitions (4)

  • 13 Jun 2026Recipient: Morar Living
  • 13 Jun 2026Recipient: Morar Living
  • 08 May 2026Recipient: Morar Living

Accreditations

There are no accreditations posted yet for Trinity Manor.

Meet the Team (3)

Ioana Capatina
Ioana CapatinaJob Title:Care Home ManagerJoined: 2023

We are delighted to introduce Ioana as our Care Home Manager at Trinity Manor.

Ioana was appointed Deputy Manor since the opening of our home before being promoted to Home Manager. Ioana has developed a very good relationship with her team, families, and residents since joining the team.

Please get in touch if you would like further information on the care home, or pop in for a visit and a cuppa. We can't wait to meet you.

Diana Cole
Diana ColeJob Title:Deputy ManagerJoined: 2024

We are proud to introduce Diana as our Deputy Manager at Trinity Manor.

Diana brings with her experience in nursing for over 15 years, with a background mainly as a clinical lead. She also supported Escan when required and was then promoted in-house on her return as Deputy Manager.

She always has a smile on her face and brings with her great clinical skills and an approachable nature.

Rachel Thomas
Rachel ThomasJob Title:Administrator/ReceptionistJoined: 2023

We are delighted to introduce Rachel as our administrator/receptionist. Rachel started here in 2023, since the opening of the home.

Rachel has supported other homes in inductions and understanding the processes as they are created.

She has loved meeting relatives and friends of our residents and building relationships with colleagues.

Frequently Asked Questions about Trinity Manor

What types of Care is Trinity Manor registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Trinity Manor have?

There are 83 Single Rooms.

What are the Facilities & Services at Trinity Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Trinity Manor to the centre of Stratford-upon-Avon?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Trinity Manor to verify any information. View our terms and conditions. Trinity Manor has an Enhanced Service -more info.