Alderbrook Care Home

I cannot praise Alderbrook highly enough. My Dad now needs Nursing Dementia care.The Customer Relations Manager held initial telephone calls that gave me confidence looking after my Dads Care needs.The initial visit to the Care home with the Customer Relations Manager was very professional with a full tour of the building and meeting staff.Day 1 staff made my Dad,wife and I feel very welcome. Since move in, the staff have been amazing.His room is spacious and the food is good. I feel my Dad is getting the best care to suit his needs.

From entering Alderbrook care home, I felt at ease with the friendliness of the staff and the cleanliness of the property. My brother is comfortable, well looked after and frequently checked on. ,I was dreading my brother moving into a home but his accommodation and care are second to none.

Food very good and catering staff try to meet individual needs of residents. 10 out of 10 from us.

and i now have my mum back after she was struggling at home ! I would like to thank the amazing staff across the board, they have all welcomed her with open arms ! I visit every day and i too am always made to feel welcome from all the staff, nothing is ever too much trouble. Thank you so much for all of your exceptional work which is making a positive impact in my mums life.

I visit most days and see the high standard of care. The environment is clean, welcoming and well maintained and her clothes are always fresh and promptly changed. The food is clearly prepared with care and very fresh, nutritious and varied, What truly stands out is the staff, from managers to nurses, carers and housekeeping, everyone shows genuine compassion, kindness, and dedication. The managers are approachable and hands on and nothing ever feels like too much trouble, which means so much to families like ours. There is a real sense of family and community at Alderbrook

Thankyou again for everyone's exceptional work, it continues to positively impact my brother's life.

When your loved ones need special care & attention, be assured that that is what they will receive at Alderbrook.

My family member has been in Alderbrook for the last six months and the care as been excellent. All the staff are very kind, compassionate and caring and provide a lovely environment for residents. They have also been very kind to us as a family and I enjoy visiting my relative. The home is aways clean and tidy and the atmosphere is warm and welcoming. The food is good, all cooked on site and always of good standard

The housekeeping team were a delight and certainly kept everything to a high standard. I cannot thank the team enough for all they did in what was a very difficult and challenging set of circumstance. Thank you.

I feel confident that my husband is in the best place to meet his needs.

The care Mum received was very good, nothing was too much trouble and I felt reassured that she would be well taken care of. Staff were understanding of and able to manage any awkward dementia behaviour. Arranged visitor's feedback was that Mum was always comfortable, tidy in appearance and cheery. A clean, well-presented ensuite bedroom with good facilities. Cosy lounge and dining area with a calm interior decor. Good menu choices served her diabetes. A lovely care home that meets the needs of the individual in a modern, caring and safe environment. Thank you.

When my mother came to Alderbrook, I was unsure how long we would have her in our lives but with the unequivocal constant care your team provided "she woke up". The care provided to the residents, I believe to be consistent, with each resident treated with the utmost dignity and respect.

They have responded to concerns raised and tried to meet the needs of our family as well as Dad himself.

Thank you, Alderbrook for everything you do!

The room my mum is in is very comfortable and well set out. I also like the lounge area being separate from the dining area and also the additional lounge.

The care workers at Alderbrook are very patient, kind, helpful and supportive. In addition, the food is freshly prepared by the chef and is very good. The rooms are very comfortable and are well maintained and looked after.

I would highly recommend Alderbrook.