Cherrybrook Care Home

Activities are great and we are looking forward to much more tha are planned.

Since my husband moved to Cherry Brook he is a different person. He is happy, well looked after, the food is very good and the staff are very caring and approachable including the manager, who is doing a very good job since his appointment. They are continually looking for ways to make improvements and keep relatives well informed.

Cherrybrook is a lovely building, inside and out. The girls who give care were also lovely, as was reception, chef, cleaners and the laundry lady. Management however, left a lot to be desired. I found them poor and amateur. I had meetings with various managers, who seemed like they were listening, but in reality, they weren't. They don't employ enough care staff in order to keep costs down and Cherrybrook must generate around £1.7million per year. On one particular visit, there were just 2 care staff for 19 residents! The manager reluctantly had to bring in a couple of agency staff. My brother passed away in Cherrybrook and not one of the managers offered condolences. To add insult to injury, 8 days after his passing, whoever it was from the office, sent an invoice for £463 for unpaid care!! So no, I would not recommend Cherrybrook Care Home.

My wife Tanya came for a short respite stay again. The Staff was very Friendly and helpful. Tanya told me that she enjoyed her stay and enjoyed the company of both the staff and the residents. Hopefully she may be able to come again in the near future. I would just like to say a big "THANK YOU" to the Carers, Nurses, and all of the Staff.

To find some homely, caring accommodation that covered my husbands needs of 63 years I thought impossible, but I feel that we have really found him the next best thing to home. He has eaten and enjoyed the caring staff so I feel we have chosen well. Thank you.

"You never get a second chance to make a first impression". Cherrybrook Care Home has exceeded this! The manager has raised the bar for care homes. From the moment my father was welcomed into Cherrybrook, every staff member has taken time to introduce themselves and get to know my father. We have honestly been blown away by the manager and his team. I have never found a group of people so genuinely happy to be working together. I 100% thank the manager and his staff for their love, respect, patience, and professionalism.

I honestly can't recommend Cherrybrook enough! Thank you so much to the manager and staff

I am a resident at this care home and I can honestly say that I am very well looked after from my meds to my meals, there is always someone there to help me which is a big help for me which I need.

Looked around 5 homes for dad who needs a nursing home now, Cherrybrook was the last one I viewed by far the best facilities are fantastic rooms all rooms all the staff are caring and friendly. I felt at ease as soon as I walked in a really family orientated home the manager is fantastic nothing is too much trouble.

Lovely rooms. Lovely staff. Great food. Staff will go out of their way to meet any required needs. Friendly and very clean. Always a qualified nurse on duty. Kept up to date with your relatives progress. Feel at peace knowing my uncle is getting looked after well at Cherrybrook Care Home.

Very clean and spacious care home with excellent staff. Food very good and well presented.

I would recommend this care home as they have looked after my wife and made her stay there a happy one.

Best care home ever, cant fault at all. Staff are amazing and always very helpful.

On my first impression it was wow, every ones of the staff are very lovely and polite. That's from the manager downwards are all great, nothing is too much. The resident I have in there is very well looked after by everyone and treated with the utmost respect and I cannot thank them enough. I would and will recommend Cherrybrook Care Home to any and everyone. Not only does everyone look after the residents, they also look after the visitors too. (Lovely coffee)

Staff were efficient and friendly. Manager was hands on. Care given is top rate. Overall, there is a welcoming atmosphere given by our first impression of the building and surroundings.

Highly recommend this care home, my dad is here after having a stroke and the staff can't do enough for you. Always asking if we ok or want a drink. My dad is well looked after always clean, as he is bed bound they keep checking on him to see if he's ok. Rooms are lovely and en suite. The food is brilliant can't fault it at all. The manager is lovely.

Keep up the brilliant work.