What types of Care is Shenstone Court Care Home registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Shenstone Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Shenstone Court Care Home to the centre of Halesowen?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Shenstone Court Care Home, 1 Somers Road, Halesowen, West Midlands B62 8EN

Review from Angela P (Daughter of Resident) published on 8 October 2025 Submitted via Website • Report

Overall Experience

My Dad was at Shenstone Court initially for respite care. He has since decided he wishes to be a permanent resident. The care provided by the whole team has been outstanding. The staff have taken time to get to know Dad and made him feel comfortable from the start. They have also advised us as a

family regarding his health and acted appropriately informing us of any concerns/actions for which we are grateful. His room is beautifully decorated and welcoming which has made him feel very comfortable. He enjoys the daily activities interacting with the other residents, and is full of praise of all the meals provided. He equally enjoys time in the evening is his room to watch films on tv and listen to the radio and read his newspaper. As a family we are extremely grateful that the staff have made Dad feel so welcome and taken the time to get to know him and engage him into the community at Shenstone Court.

Reply from Laura Mills, Senior Customer Relations Manager at Shenstone Court Care Home

We are so glad things have worked well for you all and you can return to being a family and not carers. That's now our job and we are thrilled to have you all with us as our family.

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Review from Susan F (Sister of Resident) published on 1 October 2025 Submitted via Website • Report

Overall Experience

When visiting Shenstone Court we are usually greeted warmly by your friendly, efficient receptionist who seems to know and genuinely care for all the residents and their visitors. The care staff are always attentive, kind, and patient, and nothing is ever too much trouble. They take the time to get

to know the residents, ensuring everyone feels valued, comfortable, and well looked after at all times. Importantly, they are always approachable and open to any questions or concerns.
The home itself has a very relaxed, welcoming atmosphere and is always spotless, tidy, and well-maintained.
The meals provided are well-prepared and well presented. It's good to see residents enjoying their food, with menus that cater to different tastes.
The home ensures that the residents are stimulated and encourage them to join in with the activities provided, including trips.
I would recommend Shenstone Court to anyone looking for a safe and supportive environment for their loved one.

Reply from Laura Mills, Customer Relations Manager at Shenstone Court Care Home

Thank you so much for your lovely review. This will mean an immense amount to our incredible team.

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Review from R C (Daughter of Resident) published on 19 September 2025 Submitted via Website • Report

Overall Experience

My Dad became a resident at Shenstone Court initially for a respite period. He has vascular dementia. I am extremely happy with the excellent care that Dad receives here. All of the staff have taken time to get to know my Dad and his interests. His room is spotless, he is always clean, shaven and wearing

clean clothes. From the moment he arrived the team took time to know exactly what his care needs were understanding the importance of routine for someone with Dad's diagnosis. All the staff are kind, friendly and approachable. Dad's friends have been made to feel very welcome when they have visited. The residents have the opportunity to take part in lots of activities. I feel that Dad is well stimulated and most importantly he is happy. We have decided that the level of care he receives here is so good that Dad is happy to make Shenstone Court his new permanent home.

Reply from Laura Mills, Customer Relations Manager at Shenstone Court Care Home

Thank you so much for your incredibly kind words. Your review will be shared with our team who are at the heart of everything. We're all extremely glad things are going well and your lovely dad is…read more

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Review from Michael J (Son of Resident) published on 20 August 2025 Submitted via Postal Card • Report

Overall Experience

Excellent staff throughout the home. Very welcoming and supportive and caring. Room and facilities are new and 5 star quality.

Reply from Margaret Richards, Home Manager at Shenstone Court Care Home

Thank you for taking the time to write a review for Shenstone Court Care Home. We are delighted to hear that you are happy with our staff team, and thank you for your recommendation.

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Review from K H (Daughter of Resident) published on 3 March 2025 Submitted via Postal Card • Report

Overall Experience

This has been our first experience of using a care home and my goodness we have been so very impressed. All the staff from the cheerful housekeepers all the way through to the professional yet approachable managers, have made everyday a pleasurable and happy experience. The staff's attentiveness is

admirable. The surroundings are beautiful and my father's room suits his every need and the meals are delicious and beautifully served.

Reply from Chris Ashford, Customer Relations Manager at Shenstone Court Care Home

Thank you for your kind comments. It's a pleasure to welcome you to Shenstone Court. We are so happy to be able to offer your father the support he deserves. We look forward to continuing to work with…read more

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Review from Deb T (Daughter of Resident) published on 4 February 2025 Submitted via Postal Card • Report

Overall Experience

This is my Dad's second visit to Shenstone Court Care Home. It's a lovely home, modern, clean and the staff are approachable, friendly, attentive and very caring. The food is varied and excellent. Visitors are treated great and can visit anytime all week. We have enjoyed some meals with Dad which makes

for a great visit. Other clients are friendly and love it when we take the great grandchildren and our dog to visit. I recommend having a look and considering Shenstone home. My dad is looked after, happy and safe. The family are very happy to have found such a great place.

Reply from Jo Cox, Home Manager at Shenstone Court Care Home

Thank you for taking the time to leave a review for Shenstone Court. It is our pleasure to care for your Dad and it is wonderful to read your kind words. I will pass on your comments to the staff…read more

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Review from B H (Sister-in-law of Resident) published on 15 January 2025 Submitted via Postal Card • Report

Overall Experience

My brother-in-law has recently taken a room at Shenstone Court and seems to be happy there which is a great comfort to us.

Reply from Jo Cox, Home Manager at Shenstone Court Care Home

Thank you for taking the time to leave a review for Shenstone Court Care Home. It is our pleasure to care for your loved one and thank you for your recommendation.

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Review from K N (Daughter of Resident) published on 5 December 2024 Submitted via Website • Report

Overall Experience

Again, this care home has shown such dedication and support not just to its residents, but to the relatives too.
Communication is key at Shenstone Court, keeping relatives informed of any issues that may have occurred so that relatives still feel involved in the care and decision-making of their loved

ones.
Residents are taken on visits by minibus weekly; even if only one or two residents are going. I'm sure it can be soul-destroying for staff when they have tried so hard to encourage and get residents ready, only for the resident to change their minds but they do it with a smile.
Throughout the year, the home has decorated the reception area for Halloween, and Alzheimer's Day. Even decorated my mom's zimmer frame with a purple ribbon which was just so lovely and inclusive. I could write something every month, to be honest about this amazing care home. If you're looking for a special home to look after your relative, I would totally recommend Shenstone Care Home. Well done everybody!

Reply from Chris Ashford, Customer Relations Manager at Shenstone Court Care Home

Thank you for taking the time to share your thoughts on the services we offer here at Shenstone Court. We aim to provide a positive experience for everyone, and enjoy celebrating events - we now have…read more

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Review from J B (Daughter of Resident) published on 2 December 2024 Submitted via Postal Card • Report

Overall Experience

Mum was safely cared for which enabled me to enjoy my holiday without worry for her wellbeing. She was treated with respect and humour and always seen as an individual with her own interests, likes and dislikes.
Oh, yes and they made a great cup of tea!

Reply from Jo Cox, Home Manager at Shenstone Court Care Home

Thank you for your lovely review. We truly appreciate you taking the time to write your comments, your feedback will be shared with the staff team. It was our pleasure to care for your mum and…read more

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Review from E M (Daughter of Resident) published on 5 November 2024 Submitted via Postal Card • Report

Overall Experience

As soon as I walked through the door, I knew this was the place for my Mum. The staff are friendly as if I have known them for years. I was kept informed all the way to when my Mum moved in. It's made easy for me. Definitely will recommend it.

Reply from Jo Cox, Home Manager at Shenstone Court Care Home

Thank you for leaving a review for Shenstone Court Care Home. Your comments and feedback are truly appreciated by all the staff team. Warm regards.

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Review from J W (Daughter of Resident) published on 11 October 2024 Submitted via Website • Report

Overall Experience

My mum came to Shenstone Court in August after a stay in hospital. Mum has Pulmonary Fibrosis so she is on permanent oxygen. The stay was an initial 2-week respite stay but Mum very quickly felt at home and realised the level of care she now requires. We cannot praise the care highly enough- truly superb.

The carers have all made such huge efforts to welcome Mum, care for her needs both emotionally and physically, and get to know her on a personal level. This is so important to Mum. They chat with her and share their own lives and experiences and Mum loves this. She has got to know them all and adores every single one. Her bedroom is so well equipped and beautifully furnished. They care and attend to everything. Food is amazing- Mum had lost her appetite due to her illness and the breadth and variety of options have reignited her enjoyment in eating. The carers eat alongside their residents, encouraging them to eat in the dining room whenever they can. Excellent in every way.

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Review from Christine R (Sister of Resident) published on 17 September 2024 Submitted via Postal Card • Report

Overall Experience

Very friendly staff, good food. Excellent care is provided to all residents. Encourage residents to join in activities to help them just to being in care.

Reply from Jo Cox, Home Manager at Shenstone Court Care Home

Thank you for leaving your review for Shenstone Court Care Home. Your kind words and positive feedback will be shared with the staff team. It's our pleasure to have your sister as part of the…read more

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Review from David C (Son of Resident) published on 26 August 2024 Submitted via Website • Report

Overall Experience

My Mother came here for respite care and I can only say that everything was excellent from start the finish. The team are all incredibly friendly and professional. The building is well thought out and immaculately kept and the little touches make it feel like home. The food was great and nothing was

too much trouble if something different was wanted. The biggest thing for me was how they treated each resident as an individual, each with their own story
We were sad to say goodbye. Thank you team - we hope to be back soon.

Reply from Jo Cox, Home Manager at Shenstone Court Care Home

Thank you for taking the time to leave your review for Shenstone Court Care Home. Your kind words and feedback are truly appreciated and valued. It was a pleasure to care for your mother during her…read more

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Review from Adam B (Son of Resident) published on 26 August 2024 Submitted via Postal Card • Report

Overall Experience

Beautiful surroundings, like being on an expensive cruise. Excellent food, staff are very helpful and very friendly. A real home from home. Highly recommended. If you're looking for luxury you won't be disappointed.

Reply from Jo Cox, Home Manager at Shenstone Court Care Home

Thank you for taking the time to write a review for Shenstone Court Care Home. Your kind words and feedback is appreciated and will be shared with the staff team.