
Very impressed with the care at Melwood Grange. Carers are amazing!A T(Wife of Resident/Service User)

we would highly recommend Melwood Grange to anyone looking for quality care.M F(Granddaughter of Resident/Service User)

Melwood Grange is the stand out care home in the area. My mother is very happy hereD A(Son of Resident/Service User)

Very impressed with the care at Melwood Grange. Carers are amazing!A T(Wife of Resident/Service User)

we would highly recommend Melwood Grange to anyone looking for quality care.M F(Granddaughter of Resident/Service User)

Melwood Grange is the stand out care home in the area. My mother is very happy hereD A(Son of Resident/Service User)

Set in the Hertfordshire countryside, Melwood Grange represents the latest in modern luxury care home living. The home provides accommodation for up to 73 individuals in luxurious surroundings and offers guests the very best in care home facilities.
The interior spaces within the home take their inspiration from Royston’s rich history and local landscape and include the Lady Rose tea room, a space where residents, their families and their friends can...
Care Provided by Melwood Grange
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 73 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.
We are Community Benefit Society and do not pay dividends to shareholders. All profits are used to deliver high quality care.
The price(s) shown are provided by the care home. Contact Melwood Grange for full pricing details and T&Cs.
Contact Melwood Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Quantum Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Alison King(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2024
- Number of floors: 3
Room Information
- Single Rooms (73)
- Single Rooms with ensuite Wet Room (73)
Melwood Grange Reviews (17)
Melwood Grange has a Review Score of 9.8 (9.817) out of 10, based on 17 reviews in the last 2 years.
Over all time Melwood Grange has 17 reviews.
My mother became a resident in January 2026; this is the 3rd home she's been to in 2 years. Melwood Grange offers mum a beautifully designed and comfortable room adjusted to her needs, comfortable communal areas. Every single member of the staff has been caring, supportive and friendly to mum and her visitors. The care team encourage her to be her own person, but what they've achieved that the other care homes didn't is helping my mum build some new friendships. Medication is given correctly, when mum has needed a medic this has been arranged and reported back to us in a timely and professional manner. If you are seeking a comfortable caring home for a loved one with good communication I would highly recommend Melwood Grange.
Thank you so much for your kind words. Were truly pleased to hear your mum feels comfortable, supported, and able to build new friendships with us. It means a great deal to our whole team, and well continue to do everything we can to provide the best care and communication for her and your family.
Caring staff, who always have time for a chat. The food is very good, always a good sized serving and lots of choice. Also if you don't want the main choice, or only want a snack the catering staff are always happy to accommodate the request. Access to healthcare is really brilliant - care staff handover requests and I have been able to see a Doctor if necessary. Really appreciate the variety of activities available both as a group or individually.
Thank you so much for your kind review. Were delighted to hear you enjoy the care, food, healthcare support and activities, and truly appreciate you taking the time to share your experience.
My mum has been at Melwood Grange for just over a year now. In that time her care has been exemplary she wants for nothing! All of the staff including care, catering, housekeeping and administration have been great. Any issues have been addressed quickly and politely. Mum enjoys a wide and varied diet, regular activities and a beautiful room. Neither she nor I have any qualms in recommending Melwood Grange. Thank you!
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that your mum has been so happy and well cared for at Melwood Grange. Your feedback means a great deal to our whole team, and we truly appreciate your recommendation.
My mum always receives the utmost care and has done for the 12 months she has lived at Melwood Grange. She is happy and well looked after and her needs are always met. She recently had a need to see the visiting GP, over and above regular appointments, and we were kept informed from the staff. Mum often talks about her interactions with her carers, but also management and other day to day staff, all in a positive light. We couldn't be more happier with Melwood Grange and how they support mum.
Thank you for taking the time to leave your kind review. We're so pleased to hear that you're happy with your mum's care at Melwood Grange and that you've had positive experience. Your comments are much appreciated and will mean a great deal to the staff at the home.
Very impressed with the care at Melwood Grange. Carers are amazing! The whole place is spotlessly clean and well-maintained. A calm and peaceful atmosphere, it's a pleasant place to be in. Any issues are dealt with immediately and successfully resolved. The activities for the residents are interesting and stimulating, and those able are encouraged to take part. The food is excellent, with a varied menu. Visitors are made very welcome. A happy place to be!
Thank you so much for your wonderful review! We're delighted to hear how happy you are with the care and atmosphere at Melwood Grange. Our team takes great pride in maintaining a clean, welcoming environment and ensuring every resident feels valued and supported. It's lovely to know you appreciate...
Melwood Grange is the stand out care home in the area. My mother is very happy here which gives me peace of mind. A care home is only as good as its management and staff. I cannot find fault with either at Melwood.
Thank you so much for your kind words and thoughtful feedback. We're truly delighted to hear that your mother is happy at Melwood Grange-it means the world to us to know that she feels safe and cared for. We also appreciate your recognition of our management and staff; they work incredibly hard to...
Melwood Grange is a fantastic care home. My nan has been there since it opened in November, and the care she receives is truly exceptional. I've had the pleasure of joining her for a few activities, which were both enjoyable and well-organised. We're so happy with how well she has settled in, and we would highly recommend Melwood Grange to anyone looking for quality care.
Thank you so much for your kind words about Melwood Grange. We're delighted to hear that your nan is happy and well cared for-it means the world to our team. It's wonderful that you've been able to join in with some of the activities too! We really appreciate your recommendation and are so pleased your nan has settled in so well.
Even though, at times, my mother's behaviour could become difficult, at no point did any of the staff or care team complain. They provided her with dignified and professional support.
I would like to thank the senior team and care staff for their unwavering standard of care.
Thank you so much for your kind and heartfelt words. We understand how difficult the decision can be when choosing a nursing home for a loved one, and we're truly honoured that you entrusted Melwood Grange with your mother's care.It means a great deal to know that our accommodation, facilities, and, most importantly, our team made a positive difference during her time with us.
The facilities are brilliant, very modern and clean. There are activities for residents to take part in should they like to or quieter spaces if preferred. I would highly recommend.
Thank you so much for your kind words and thoughtful review. We're delighted to hear that your mother-in-law had a positive experience during her respite stay at Melwood Grange. It's wonderful to know that our team made you both feel supported and cared for - that means a great deal to us.
The home is lovely in decor. The rooms are comfortable and welcoming.
Dad has settled well. This was a surprise as a previous two week respite in another home, 6 months earlier, in another town (not the same company), didn't go very well.
Dad has Alzheimer's and Melwood show great experience caring for residents with all needs, especially as everyone's dementia journey is different.
The staff are caring and extremely knowledgeable. They are always on hand to ask questions. They also keep you updated.
So far, we are extremely happy with Dad's care and I wouldn't hesitate to recommend this home.
It warms our hearts to read such a lovely review about your father's experience at Melwood. We're so pleased that he has settled in well and that you've found our team to be caring and knowledgeable. It means a great deal to us that you've noticed our dedication to providing a comfortable and...
I cannot say enough good things about Melwood Grange: the staff, the food, the large room, the cafe, absolutely everything. My mum has only been here for 9 days, but she was asked how she likes it and she said, "I love it!", and then she listed all the things she won't have to do anymore., like cooking and cleaning. She has enjoyed planting bulbs in the 1st floor garden, and is looking forward to watching her favourite films in the theatre. I am beyond happy that my mum has settled in so well. Thank you to all of the staff for being incredible.
Thank you so much for your wonderful review and kind words about Melwood Grange. We're absolutely delighted to hear that your mum has settled in so well and is already enjoying her new home with us.It's lovely to know she's appreciating the little things-like not having to worry about cooking or...
In the last few days of her life, I witnessed first-hand the marvellous care and affection the staff gave her.
She was always a character, vocal about her needs and not always patient!
Although she could be challenging at times, the staff managed her so brilliantly and with such calmness.
The manager, carers, kitchen and housekeeping staff all went the extra mile for her.
She happily recounted all the special things they did for her and that made her feel special, cared for and most important of all, heard.
Above all else, it was the interaction and genuine care she received, that made all the staff her 'family' for the past 5 1/2 years.
My family and I cannot thank the staff enough for allowing us to pass our precious family member into their loving care.
We will always champion the work of your care workers, they are all exceptional.
Thank you so much for your kind and heartfelt words. It was a privilege to care for your mother-in-law, and we're deeply touched to know she felt like part of our family. Your support means the world to our team.
room reasonable size and very comfortable
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and appreciated our facilities and helpful staff. It's great to know that you found your room comfortable as well.
I spent 2 weeks at Melwood, to provide some respite for my wife, who has been looking for after me following a cancer diagnosis. I believe I was the first tenant of room no. 1. I was extremely impressed by the building and nice staff - with very slight problems being due to bedding - in kitchen (breakfast an hour late every day). Things were already improving when I left. I certainly hope they have a vacancy cover I need full-time care.
I'm glad to hear that your stay at Melwood was positive overall, and it's great that things were improving by the time you left. I hope they can accommodate your needs for full-time care in the future. Wishing you and your wife all the best during this time.
I came to Melwood Grange in January 2025, it was a shock to be honest but I had become unwell and was making my condition worse by medicine errors! I find the staff to be so caring and thoughtful. They made me realise we need help sometimes, it is no shame! They do anything and everything with a smile and a good heart. I thought I would be lonely but the staff take the time to chat + befriend is. The home is filling up very fast. The meals are really good and lots of it! Lost 3 stone before I came here, down to 7 stone, but putting weight on well. Staff keep popping in to say hello which is lovely! Thank you
Thank you so much for your kind and heartfelt review. We're so glad to hear that you're feeling supported and cared for at Melwood Grange. It's wonderful to know that our team's efforts to provide both care and companionship have made a positive difference in your experience. Your words mean a lot to us, and we're grateful to have you as part of our community.
My mother was always against going to a care home. She had five weeks in hospital before transferring to Melwood Grange. On my visits, she has told me that she should have done it sooner as the care and social interaction has been very good fr her. She loves all the staff as they are so kind and considerate and loves to join in with the activities and entertainment. She looks ten years younger since being in your care and we are able to holiday knowing she is happy and being well looked after.
We truly appreciate your thoughtful review of Melwood Grange. Your support means a great deal to us, and we're grateful to you and your family for being such valued members of our community.
The care has always been so good. My mother is not the easiest of people to care for. But all of the staff are so very good with her.
Thank you so much for your kind review of Melwood Grange. We're incredibly grateful to you and your family for being such an important part of our community.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 February 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (21) & Events (0)
- 19 May 2026
On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...
- 15 Apr 2026
Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...
- 20 Jan 2026
As part of our commitment as a Community Benefit Society, and in partnership with Age UK Hertfordshire, we have launched “Operation Woolly Mammoth”, a large-scale community knitting project aimed at...
There are no upcoming events for Melwood Grange.
Awards / Recognitions (1)
- 28 Feb 2020Recipient: Quantum Care Ltd
Accreditations
There are no accreditations posted yet for Melwood Grange.
Meet the Team (5)

I take a holistic approach, ensuring that each resident's physical, emotional, and social needs are met, fostering a true sense of community and belonging. I am dedicated to ensuring our care home remains a place of warmth, dignity, and respect for all.

Our Deputy Manager, Nicky, has over 40 years of experience at Quantum Care and has dedicated her career to providing exceptional care for others. Her extensive experience and unwavering commitment to supporting both residents and staff make her a valued member of our team.

Scott brings his customer relations experience in the care sector to Melwood Grange. In his role, Scott focuses on supporting new residents as they settle into their new home. He dedicates his time to connecting with the local community, ensuring residents feel welcomed and integrated into their new surroundings.

Derek is the Hospitality Manager at Melwood Grange and brings with him over 25 years of experience and expertise in the hospitality industry. He is dedicated to overseeing all aspects of hospitality at Melwood Grange, ensuring a comfortable and welcoming environment for residents and their families.

The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents, we help to create menus to meet their needs and suit their tastes.
Frequently Asked Questions about Melwood Grange
What types of Care is Melwood Grange registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Melwood Grange have?
There are 73 Single Rooms.
What are the Facilities & Services at Melwood Grange?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Melwood Grange to the centre of Royston?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Melwood Grange to verify any information. View our terms and conditions. Melwood Grange has an Enhanced Service -more info.